Nancie Brown & Associates Cleaning Service

WOAH.. First- they damaged my brand new floors. dents and scratches everywhere Second, they never sent the bill like I asked and just charged my credit card. The time it takes my house housekeeper to clean my 2 bedroom house  it took 2 people twice the time and totally charged me for it- $770 bucks to clean my place.  I asked for just regular cleaning. no thanks.
Was worth the post construction cleaning after a year of renovations though.

This is the very best cleaning service in the city.  I have been in business for 30 years, and i have picky picky clients that all rave about them...all of my clients talk  about this company saying that they could hanlde Buckingham Palace.  They are thorough and tenacious with spots and know about all the materials from marble to fancy wood.  This is a solid company and Nancie oversees everyone with eagle eyes!  I would and do refer this company to anyone needing a professional!

The 4-person crew arrived earlier than expected around 8AM with a quality assurance specialist, Peter.  I was pleased to find that this position was added since I used their services 3 years ago at this same location.  After guiding them into the visitor garage and up into the condo, Peter quickly reviewed detailed listing of items to clean that I had sent earlier.  I told him there was fine white powder everywhere after the flooring installation. The on-site supervisor, Claudia, was extremely responsive and the crew split up and started working immediately.  Claudia was to call me about 30 minutes before they were finished. Peter estimated they would finish around 12:30 PM and they actually finished earlier at around 12N.  I checked the blinds, fans, cupboards, vanities, tub/enclosure, toilets, sinks and appliances and all were expertly cleaned.  The granite was shined to perfection after I had sealed the surface a week ago.  Since the carpet was to be cleaned, I asked that they thoroughly vaccum the carpet and this was done within the last 15 minutes of the clean- p.  All light fixtures, windows and mirrors were expertly cleaned.  The cost of the service was a bit higher than I expected, but the quality was excellent.   I told my realtor the place was sparkling clean for viewing.  I would definitely utilize this company's services again for post-construction cleaning.

Showed up on time and did a great basic cleaning of 3 bedroom 3 bath house.

They were prompt, polite and professional. No micro management needed.   The house sparkled.

Nice people, good service, couldn't be more happy with them.

Their team was very professional, careful, thorough and pleasant.

I used Nancie's 2 years ago after purchasing this home and doing some remodeling.  The house was empty  and I had them do everything.  They did an amazing job. While their prices are high, I felt it was really worth it.  I was very happy!

This last service did not go as well.  I had remodeled a bathroom and wanted certain , not all, things cleaned.  I was very specific on the phone and had a detailed list to give the cleaning people.  They did not send the correct people or equipment  to do the items I had requested.  They eventually sent another person at no extra charge that remedied the situation.  In the end, MOST of the items I requested were cleaned professionally and completely.  What they cleaned, they do well.  I just didn't need all the drama!

At that price - it didnt but I was floored that someone would with a straight face 
give me that kind of quote.

The team at Nancie Brown did an excellent job of making sure everything was clean before they left. They are also extremely personable and professional. I will definitely call on them again for my next project.

Nancie Brown and Associates performed ADMIRABLY! One call to Phil handled it all--the crew showed up on time every day over a three day period; Danny, the site supervisor was excellent in communicating their progress and concerns. The sandblasting had left dust everywher (even tho unaffected areas of the house had been double sealed); they meticulously cleaned all furnishings, books, bookshelves, fixtures, roof skylights, exterior and interior glass (most of which is two-story) and worked around other contractors who were there also.
They arrived with all the proper equipment and were constantly busy cleaning each day.
Spectacular work, the owner of the home was happy and I would cerrtainly recommend their services!

unknown

Fantastic. Very thorough

Three workers left Culver City office at 8AM (cost includes travel time to site, $35 per hour per worker), arrived at 9AM and it took them about 30 minutes to park, find elevator entrance, and to bring in equipment. They begin work immediately. I explained work to be done to crew chief and then left. I returned around midday and observed them cleaning heavily encrusted toilets with pumice stone; remarkably they were able to restore the toilets like new. They did an excellent job on the heavily soiled countertops,range and refrigerator. They were able to remove a tarry substance on the floor and counter of one bathroom and a large patch of wax on cupboard floor below bathroom sink. In the process of cleaning, one plastic light fixture was broken, and one was cracked on one of the bathroom's mirrored light bars and this was pointed out to me by the crew chief Please note, that when we returned 2 days later, my husband tried to remove one of the plastic fixtures and it also broke. I inspected the work before I paid them and the workers left at 5:15 PM. We went back to the condo two days later to install new toilet seat covers and to stock some household supplies and noticed that they had not finished cleaning the tile beneath the kitchen sink and kitchen counter (I had not checked those areas before I paid them). Also some areas of carpet were not thoroughly vacuumed. I should mention I returned to the condo about 30 minutes before they finished so they might have rushed to complete the job. Despite these minor omissions I would hire them again if my condo needed expert detailed cleaning.