
Trident Windows And Doors, Inc.
About us
We have decades of experience in retrofit window and door installations and we can install virtually any brand. Bigger companies often hire us to correct problematic installations because our team is highly skilled and we are the quality installation leaders. We show up on time, are immaculate in our work process and haul away all related debris. We'll do it right for you. We'll provide honest low prices and expert installation on quality retrofit windows and doors. We're not the biggest. That's why your project will get our full attention. Your complete satisfaction is our goal.
Business highlights
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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85% | ||
8% | ||
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8% |
Filter reviews by service
"Hi Holly. We cannot adequately express how disappointed we are that you were not happy with our window installation. Customer satisfaction is a top priority on every one of our projects. As you may recall, in our first meeting you mentioned to us that you had long term water leakage problems in your home. We said we would assess and report the potential damage when we began the actual window removal and installation. Upon starting window removal, we saw and brought to your attention the severe pre-existing water damage?so significant that simply removing the old windows caused some interior walls to crumble adjacent to the windows. To help remediate the appearance of damage, we applied casing to the interior walls around all your windows. This was done at no additional cost to you so the cost on your original contract remained unchanged. Because we knew that rain was forecast for day 2 of the installation, we sent a larger team to finish the job in one day. For the same reason we used quick setting stucco that sets up in hours rather than days. All windows were installed on day one and were sealed completely against the coming weather. Regarding your bathroom window, the window itself was correct (that is why we installed it), but the factory installed the wrong type of glass, as sometimes happens. That is why we kept the new window in place, but then returned to remove the erroneous glass pack and replace it with the correct one a few weeks later. Thank you for your patience waiting for the correct glass to arrive for your bathroom. We sincerely hope that you are feeling better about the project, now that all work is completed."
Licensing
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