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Founded 2008 • With Angi since January 2015
1245 Logan Ave Unit B
Costa Mesa, CA 92626
Service Provider Response
Hello [Member Name Removed], Thank you for your feedback. I'm disappointed to learn that you were not satisfied with the level of service Parzival Plumbing provided. I'm hoping to clarify a few things regarding our pricing. When your father called to book the appointment, he stated the issue was a shower stoppage. I explained it is quite difficult to diagnose a clogged drain over the phone and that the only quote I could provide would be our minimum service call fee which is $97. Upon arrival, our technicians were able to determine that the problem was not just a shower stoppage but that the issue was a mainline stoppage. Unfortunately, this meant that the technicians would need to return to our shop to pick up a mainline machine, thus resulting in a longer service call. I apologize for the miscommunication regarding pricing. As I stated above, we can only quote our minimum service call fee of $97 over the phone. It isn't until the technician arrives onsite that he will be able to diagnose the problem and determine a solution. We are a flat rate company; our price to clear a mainline stoppage is $210 at our standard rate. We applied a 10% first time customer discount to the total, bringing your total down to $189. When using the mainline machine to clear the line, the technicians did pull back roots. The additional products and services offered were to address the existing root problem. As we are aware that root growth in drain lines can be quite pricey, I followed up with a phone call to your father to inform him of the Costa Mesa Sanitary District's CCTV program (the CMSD is offering free camera inspections to qualifying Costa Mesa residents). He responded that he was aware of the program and did not need any further assistance from me. I hope this helps to clarify any miscommunication. Again, I thank you for your feedback. Alison Tawney Office ManagerMy promise to you, you won't get a pushy salesman putting on a dog and pony show. You will get a master water specialist that will help you get the best solution for your unique needs for the best value possible. Over the last 35+ years, over 100,000 of your neighbors in Southern California have trusted West Coast Water Filtration for their water filtration needs. Why not you?
Angi Certified
If customer service is important to you, you've come to the right place. Phill's Plumbing is experienced, professional, and has a courteous staff that knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Using both age-old techniques and modern methods, our careful craftsmanship and quality products are second to none. We strive to provide the best possible value to you, and believe that satisfied customers are the key to our success. That's why our work is 100% guaranteed. For over 20-years Phill's Plumbing has been using Menu Pricing for all tasks performed . All employ's are paid by Salary, removing any need to build a job for commissions. or perform unwarranted tasks.We maintain full insurance coverage including HOA coverage which few Plumbing Contractors have. All major credit cards are accepted although checks are preferred. Tipping for service is discouraged, we already appreciate being invited to your location. Award winning.
Angi Certified
With over 15 years of experience, Sean Hunt of Zoom Drain works hands on with every customer to ensure satisfaction. 24 hour and emergency service always available – don’t wait contact us! Our motto is: FAST – FOCUSED – FIXED. FAST - With a name like Zoom we have to be fast! We respond based on our customer's schedule, and we do what it takes to give us the greatest chance to be there within the agreed upon time. FOCUSED- We are sewer and drain specialists who use the latest technology to maximize the chances that our customer's drains will remain free and flowing far longer than our competition. FIXED- At the end of the day our customers want their drain and sewer problems fixed. And that's what we do! We have the technical knowledge and know-how to fix almost any drain or sewer.
Angi Certified
2022 Super Service Award
Offers Coupon
Water Heater Installation, Tankless Water Heater Installation, Leak Detection & Leak Search, Full Service & Repair Plumbing & Hard Water Treatment Systems.
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Parzival Plumbing is currently rated 4.8 overall out of 5.
Parzival Plumbing is open:
Sunday: Closed
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
Parzival Plumbing accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing
Yes, Parzival Plumbing offers free project estimates.
Yes, Parzival Plumbing offers eco-friendly accreditations.
Yes, Parzival Plumbing offers a 10% senior discount.
Yes, Parzival Plumbing offers emergency services.
Yes, Parzival Plumbing offers warranties.
Parzival Plumbing offers the following services: Water Heater Installation, Tankless Water Heater Installation, Leak Detection & Leak Search, Full Service & Repair Plumbing & Hard Water Treatment Systems.