When we called him and told him about the problem, he said it was the quality of the floors and our problem should be directed to the floor manufacture. The floor manufacturer actually sent out an inspector and found the cause for the problem was because the installer did not use an under lay. We called Kiwi back and showed the report and he came with a crew and removed the brand new floors in splinters. Then he said "now we're even", basically. I had to purchase the floors again and have another company come and install them. How can he say we are even when he left, there were no floors and I have to buy all new floors for a second time. We are still out the 2.5 dollars per square foot of installation cost we wasted on this company not to mention the loss of the floors he installed.
Description of Work: We purchased bamboo floors and all the supplies like glue for the installation of floors in our 3 bedrooms and back foyer. We hired Kiwi Flooring to do the installation. We paid $2.50 per square foot for the flooring.
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Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
KIWI CONSTRUCTION is currently rated 1 overall out of 5.
No, KIWI CONSTRUCTION does not offer free project estimates.
No, KIWI CONSTRUCTION does not offer eco-friendly accreditations.
No, KIWI CONSTRUCTION does not offer a senior discount.
No, KIWI CONSTRUCTION does not offer emergency services.