Robert Wood Plumbing, Inc.

We had to go through this contractor through our home warranty company. They were terrible. They came to our property to look at the water heater. The water heater needed to be replaced. They took an entire week to report that back to our home warranty company. Keep in mind this is a week of cold showers and no communication on their end. I called them every day for 5 days in a row to get the report submitted and every time I called either no one would answer or the manager that handles the report was unavailable. To top it off they tried to quote $900 above the cost of what the warranty covers for modifications that were completely unnecessary. We had someone else take a look at the water heater and they said the alterations were not justified because some of the things they were quoting were only necessary if the heater was located inside the house, which it is not. We ended up requesting the warranty company a cash out amount. I would not recommend anyone work with this company. They are unreliable, their communication is terrible and they will rip you off.

Gave him plenty of time to actually come and fix the problem and had to call a different plumber to come and take care of the problem.

Very quick response to query.Also quick to arrive.

Good work all the way around.

He was a breath of fresh air. He took care of everything.