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Arpin Van Lines - Sav On Moving & Storage Inc

Founded 1929 • With Angi since June 2010

1.0

(2) Verified Reviews

Business Details

Phone Number

Address

341 Bonnie Cir

Corona, CA 92880

Description

Family owned. Additional phone numbers - (951) 284-0593, (714) 258-7030, (800) 675-2956. Additional DBAs - Save On Moving Co, Savon Moving & Storage, Savonboxes.com, Savonmoving.com. Sav On Moving & Storage, Inc. is an Arpin affiliated mover that provides moving services for San Diego, CA. Customized estimates are provided for both local and long distance moves by having a professional move consultant come to your home to conduct a move inventory and create a no-obligation price quote. Complete the form above and an Arpin representative will contact you shortly....

Verified Reviews

A few reviews for this pro...
1.0

10/23/2013


Wayne W.

I have moved with Arpin Van Lines 5 times over the last two decades. They have been cross country moves. Unfortunately this was the one time things were damaged. There were damages to appliances and they did not respond to phone calls. Careless packaging where things were damaged. They put light bulbs in with heavy items that resulted in the bulbs breaking. Wooden furniture was damaged and things were just crammed into the truck. The people were nice, the pricing was competitive, but I wish I could have spent more money with someone else to get better work. They did not subcontract to reliable people. Their own people showed up on time but did not follow specific directions. Basically they are polite but they ignored requests. Once you have moved it is hopeless to get any attention from them. They gave me assurances that the damaged goods would be taken care of and said they would be in contact with me. Nobody has been in contact with me and it has been impossible to get a hold of them about the damages. It was so painful to deal with them that I have just given up.

Description of Work
They moved me to my new home in Texas.

Category moving companies

Service Provider Response

Hi [Member name removed], We were under the impression everything went well since you gave us a good review on our performance and exceptions form. Please let us know where your claim stands by emailing us at "socialmedia@arpin.com". If you haven't heard anything yet, we can find out as to why. Thank you for bringing this to our attention.
1.0

03/11/2013


Michael B.

Everything started out okay, but soon went downhill the day the actual truck driver arrived. He was late, grumpy and was not happy with Arpin or Savon the sales represenative. There is obviosuly a lack of communication between Arpin, the Driver and the Sales represenatives they use. The driver refused to pack a few large items incouding the big screen TV. I had to go back and forth with Savon and in the end the packing guys saw my frustration and did it depsite the driver. At the end of the packing, the driver proceeds to extort me because he is not happy with the price Savon quoted. He makes e sign a bill of lading that includes additional charges based on weight and number of items even though I show him the fixed quote from savon. The driver continues to tell me he does not want to go to Colorado now and wants to pick up other loads. In the end, we had to wait 10 full days becuase they decided to drop off other loads.They originally said it was one date and then put another date on the actual paperwork. My wife, Myself and our kids were in a empty house for days and days. The grumpy driver finally arrived and began his normal bad attitude and telling me I should have shoveled some snow on the driveway. I had spent days confirming with Arpin and savon that I would not be charged extra than what was agreed and signed to. I was in limbo the entire time. In the end this organization relies on its non arpin sales reps and independant drivers who are not on the same page at all.

Description of Work
Used their moving services from California to Colorado

Category moving companies

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Discover, MasterCard, Visa
    Senior Discount
    $10.00
    Warranties
    Ask For Details

    Services Offered

    International, storage, long distance, local moving, storing & packing.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Arpin Van Lines - Sav On Moving & Storage Inc

    How is Arpin Van Lines - Sav On Moving & Storage Inc overall rated?

    Arpin Van Lines - Sav On Moving & Storage Inc is currently rated 1 overall out of 5.

    What days are Arpin Van Lines - Sav On Moving & Storage Inc open?

    Arpin Van Lines - Sav On Moving & Storage Inc is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does Arpin Van Lines - Sav On Moving & Storage Inc provide

    Arpin Van Lines - Sav On Moving & Storage Inc accepts the following forms of payment: American Express, Discover, MasterCard, Visa

    Does Arpin Van Lines - Sav On Moving & Storage Inc offer free estimates?

    Yes, Arpin Van Lines - Sav On Moving & Storage Inc offers free project estimates.

    Does Arpin Van Lines - Sav On Moving & Storage Inc offer eco-friendly accreditations?

    No, Arpin Van Lines - Sav On Moving & Storage Inc does not offer eco-friendly accreditations.

    Does Arpin Van Lines - Sav On Moving & Storage Inc offer a senior discount?

    No, Arpin Van Lines - Sav On Moving & Storage Inc does not offer a senior discount.

    Are warranties offered by Arpin Van Lines - Sav On Moving & Storage Inc?

    No, Arpin Van Lines - Sav On Moving & Storage Inc does not offer warranties.

    What services does Arpin Van Lines - Sav On Moving & Storage Inc offer?

    Arpin Van Lines - Sav On Moving & Storage Inc offers the following services: International, storage, long distance, local moving, storing & packing.