AAA Quality Raingutters & Alumawood Covers

I called the company about 3 months prior to having the work done. Their sales rep (John) arrived promptly and listened to my request for the type of patio I wanted (I wanted a patio with a lattice covering to replace the existing damaged one). He showed me their booklet on the types of patios they had and explained the concept of what an "alumawood" patio was and the advantages(e.g. made of long-lasting materials, not susceptible to termite infestation, etc.) of going with that over a traditional wood patio. He was also patient in answering all of my questions. Afterwards, he took numerous measurements of my existing patio (I wanted the new one to be the same dimensions as the previous one) and actually drew a diagram of the new patio with the dimensions. This was part of the estimate that included details on what was to be done (The estimate included the removal and hauling away of the old patio as well as pulling any necessary city permits). I also asked John about having surrounding fascia (boards) replaced that were damaged by termites. While he initially said that his company could do that, after I told him that I was going to have the entire roof re-placed (due to age and many of the underlying boards having termite damage), he recommended that I should have the fascia replaced by the roofing company as I would probably get an overall better price. I appreciated John's honesty. At no point did I feel under pressure to "close the deal," nor did I feel that John was a hard sell (he seemed sincere in helping me with putting in good patio). When I called to go ahead with the project, their company was flexible in their scheduling as I wanted them to first come out and remove the patio. After that, I was going to have the roof repaired and installed (by a different company), and finally have the patio put in (there was about 3 weeks between the 2 projects). When the company finally came out to put the new patio, they installed it within a day. They thoroughly cleaned up after themselves and provided me with some additional hooks (for hanging plants, decorations, etc.) at my request, even though they weren't part of the original package. I am extremely satisfied with their professionalism and excellent work.