THE WINDOW WORKS

I was very happy with the work and they are going to come back and finish the rest of the windows.

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the workers arrived on time they were hard workers and did a wonderful job. They cleaned as they installed I was very impressed.

I would five The Window Works an overall rating of A.

After considering the daunting task of replacing our leaky and old, super heated dark aluminum windows for over two years, we finally decided to check out Window Works after many other intimidating experiences which frankly confused us. So we put it off for a very long time. There were so many brands and different materials and grades that we were just overwhelmed. We had no idea where to start this process. Trying to compare one brand over another was a nightmare. Do we hire a contractor after the monumental task of researching wood, vinyl, aluminum, on our own, and then the question of who is going to install them etc. The choices are vast and confusing to us novices.
Then we took a trip out to Window Works and the process was finally explained to us, Jim told us about the window brand they sold and explained it all in layman's terms so it seemed very simple and not so intimidating anymore. There were no sales pitches or confusing descriptions of this or that...it was seriously easy for the first time.
From the initial visit to the follow up afterwards and everything in between the company has been fantastic. The installers were polite, friendly, and even though they were here for 4 or 5 days, they explained everything to me after each day as to where they'd be working, and what they'd be doing. They showed up every morning at the same time and stayed until the job was completed, worked hard and were very efficient and methodical. They did what they said they'd do, they charged what they said they'd charge and I felt they were honest and tremendously easy to work with.
The windows exceeded my expectations and I no longer have to leave my house during heatwaves because my house is actually cool for the first time. Unimaginable a month ago. I'm actually looking forward to not freezing to death now during the winter because these windows seem particularly well made and look really good as well. My view of my backyard is fantastic and I even saw a recent photo of my goofy outdated windows in the background and only wish I had discovered Window Works sooner!

Overall they did a great job and would use again if we had more windows to replace.The installation date was set up for the middle of November but we had to delay until Nover 29th. The job took two days as the estimated indicated. They arrived at 8 on the 29th and worked all day. Arrived the 30th and finished the job and washed all the windows. "They left no mess either in the house or outside. As these windows were replacements Walnut Creek did not require a building permit.

Our house looks beautiful and air tight. No more leaks and drafty cold air.

Jim was the salesperson and original contact and he was great to work with. No pressure, very informative, answered all my questions, was sensitive to any budget constraints I had. He took initial measurements and then sent me the bid the next day. I compared their bid to another competitors and though they were a few hundred dollars higher, it was worth it to me for what I thought was a slightly better product and the instant confidence I felt in Jim. Once I accepted the bid, Eldred came out to do the final measurements. Again, he's very polite, very professional, I had instant confidence in his work. The only drag was that it took about 5-6 weeks for my windows to arrive and be installed -- but I was told this from the get-go so I knew what I was getting into. Installation took about 2 days, inspections came through very quickly and passed with flying colors. The install crew was also professional, courteous, easy to communicate with. Very pleased with the job!!!

We hired Window Works to put a new double pained sliding glass door in our house and we were extremely pleased. They came out and measured the door and made it to fit. They did a great job. The door they took out never worked right and the new one fits great and we have not had a problem since. We were also pleased with the price and would recommend the company to anyone in need of windows.

OUR EXPERIENCE WITH THE WINDOW WORKS WAS EXCELLENT. IN FACT, WE WERE SO IMPRESSED WITH THE SLIDING GLASS DOOR WE HAD PUT IN THAT WE RECENTLY ORDERED NEW WINDOWS FOR THE WHOLE HOUSE FROM THEIR COMPANY.