Orkin Pest Control

good

Their pricing is the best we could find. They've been very helpful. We originally called them because we had squirrels in the attic. I could them in the morning and say that I heard scratching and within 24 hours, I have a technician here to deal with the problem. The people were great. They were very professional. They knew their business and knew exactly we asked questions. They give us suggestions.

We were using them in New Mexico and we have used them a couple of times here. We are on a subscription plan with them. They spray on the outside and the inside. We find them to be quite responsive and they seem to know as to what they are doing which is good because I don't. They were good overall with the one in New Mexico and they replaced a fellow who was an independent pest control person. He died and at that point we went on a subscription plan with them. They seem okay here but we really have not gotten to know them that well. The pricing is the same as it was in New Mexico. It is fair. We don't have any way of judging the quality of their work for as much of a pest problem there is. It is a new location and we have only been here for a couple of weeks. Their responsiveness is good and so is their punctuality. Their professionalism is good as well. We are sticking with them for now.

I scheduled the appt. on Saturday via their website. I received a call on Sunday, and the service man was out two days later. He was professional, prompt and took the time to point out possible entry points to the roof via rose bushes and extending tree branches. He checked the attic and found no signs of mice/rodents but left me some free traps just in case.

Visits were hit/miss. Technician hardly spoke English and could not communicate. Company warranties work for 30 days. Work completed in June, 2005, and now in March, 2006, I have rats again in crawlspace. Called company and they said "too bad", contract is up as well as warranty period. Would do nothing, not even a courtesy re-inspection. Told me I would have to sign a new contract to do the work again. They had no record of the work ever being done despite the fact that I faxed them the receipt. Overall experience was lousy and I would not recommend using this company again. This company is a "rip-off" artist!

THE SERVICE REP IS GREAT - VERY HELPFUL, AND FRIENDLY. HE HAS NOTICED THINGS THAT WE HAVEN'T YET BECOME AWARE OF, AND PROACTIVELY DEALT WITH THEM BEFORE THINGS GOT OUT OF HAND. HE ALWAYS CHECKS IN WITH US BEFORE SPRAYING, AND ASKS WHAT, IF ANYTHING, NEW IS HAPPENING IN AND OUTSIDE OUR HOME.

DEPENDABLE, PROFESSIONAL and WILLING TO DO EXTRA.

THE SERVICE THAT I RECEIVE FROM THIS COMPANY IS O.K. EVERY MONTH THE SERVICE GUY COMES OUT AND TRIES TO GET RID OF THE ANTS, BUT THEY CONTINUOUSLY COME BACK AND HAUNT ME. THE PRICE IS ALRIGHT.

ORKIN HAS ALWAYS BEEN GREAT TO DEAL WITH. IF A PROBLEM FLARES UP BETWEEN SERVICES, THEY WILL COME OUT AND REDO THE WORK. IF NECESSARY THEY WILL SPRAY INSIDE THE HOUSE, OTHERWISE THEY PERFORM JUST THE OUTSIDE WORK.

THEY ARE RESPONSIVE WHEN I CALL FOR EXTRA INSECT PROBLEMS. THEY ARE PROMPT WITH A RECURRING PROBLEM. I ENJOY THE FLEXIBLE SCHEDULE TO ALLOW THE SERVICE TO BE DONE EVERY OTHER MONTH.