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About us
Business highlights
Emergency services offered
Services we offer
HEATING & A/C
Amenities
Emergency Services
Yes
Accepted Payment Methods
- American Express
- Visa
- Discover
- MasterCard
Reviews
2.76 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 17% | ||
| 17% | ||
| 0% | ||
| 50% | ||
| 17% |
Filter reviews by service
Showing 1-6 of 6 reviews
NOBUKO F.
Nov 2007
Heating and Air Conditioning Service
They weren't very professional and they took too long to install the A/C unit. A part was malfunctioned and it took too long to replace.
JENNIFER D.
Jan 2007
Heating and Air Conditioning Service
Horrible! This company sucks! The workers showed up to job over 4 hours late with no call from the office letting me know what was going on. When I called I was brushed off and told that they were "getting parts." When I asked if they were at another job finishing up I was told "We don't do that, they work on a job until its finished." Because they were extremely late on day 1, they did not finish. Workers told me they would be back next day, first thing in the morning to finish up. They also left a huge mess in my backyard. Obviously intending to return. 3 hours late into day 2, I call the office and ask where they are. I was told they were on another job. I asked about what she had told me previous day about how their workers work on one job until its done, her response was "The workers are not authorized to tell you that they would come back." Needless to say I threw a fit. Took over a week to schedule job finish, & backyard unusable. Customer Service is non-existent at this company
JIM C.
Jul 2006
Heating and Air Conditioning Service, Air Duct Cleaning
Installed new Carrier furnace and electronic air filter. Immediately the air filter began sparking and popping continuously. Initial installers said this was normal and departing, leaving a mess of sharp metal scraps in our driveway. Crackling from the filter continued - we could open the little door to it and see the electricity arcing. Called Knoll Systems and were told we would get a call back. No call back. Tried this about 15 times, eventually coming to the desperate point of mentioning legal action. Someone finally came out, but couldn't fix it. After about 10 more calls, they finally came out again and replaced the filter unit. The crackling and arcing diminished significantly.
JEFFERY S.
May 2005
Heating and Air Conditioning Service
HEATER FAILED ON PARTICULARLY COLD FRIDAY NIGHT IN WINTER. KNOLL CAME 2 HOURS AFTER I CALLED ON A SATURDAY MORNING. THEY HAD PARTS AVAILABLE EVEN THOUGH HEATER WAS 25 YEARS OLD. THEY REPLACED THE PARTS, & GOT IT UP & GOING AGAIN QUICKLY & PROFESSIONALLY.
CHRISTINA B.
Mar 2005
Heating and Air Conditioning Service
EXPENSIVE REPAIR FOR SEEMINGLY SIMPLE ISSUE. LEFT A MESS.
MEGAN W.
Feb 2005
Heating and Air Conditioning Service
THE JOB WAS DONE ON TIME, THEY NEGOTIATED WITH THE PRICE, AND TURNED UP WHEN THEY SAID THEY WOULD.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
KNOLL SYSTEMS is currently rated 2.7 overall out of 5.
KNOLL SYSTEMS accepts the following forms of payment: American Express, Visa, Discover, MasterCard
No, KNOLL SYSTEMS does not offer free project estimates.
No, KNOLL SYSTEMS does not offer eco-friendly accreditations.
No, KNOLL SYSTEMS does not offer a senior discount.
Yes, KNOLL SYSTEMS offers emergency services.
No, KNOLL SYSTEMS does not offer warranties.
KNOLL SYSTEMS offers the following services: HEATING & A/C