Cyclone Air Systems

I would never recommend these people. They were unresponsive. They showed up at my house to clean our chimney. We have hardwood floors. We asked the technician to put a mat down. He said, "Yes". He did not. We laid down our own rugs. He dropped his vacuum on our floor. We pointed out the scratch. He denied it happened. He called his boss. His boss said that it never happened. We sent them before/after photos. They told us it was a different house. I asked them to take my payment and leave my property and the boss said that he was not ready for his tech to leave yet. I asked several times fir them to take my payment and leave and they refused. I told them that it was harassment to stay in my house when I asked them to leave and tried to pay. They' still refused. I asked again. They still refused. I threatened to call the police. They still refused. I threatened to call the police a 3rd time and he finally left.

Very badly. He wanted me to text him the next day to inquire about the status of parts needed for the repairs. I did but he did not reply to that text or any other texts over the next day. It was very disappointing.

Mario and Jose from cyclone air systems came to my house to inspect and clean my dryer vent I called these guys because my dryer took more than 3 drying cycles to dry my clothes "2 hours". They came and used 2 machines to clean my dryer they used a rotobrush machines and a big vacuum also they took pictures of my dryer vent before and after and show me all the lint " huge amount and fire hazards" I'm very happy and satisfied with this company and I'll recommend they to all my relatives and friends! Thank you cyclone air systems air duct cleaning and dryer vent cleaning

He quoted me $249 for the work and by the time he was done it was almost $500. The add-ons just kept piling on. He was not very professional and it was an all together strange experience.

The company was quick to return my call and scheduled the service for that same afternoon. Mario was quick, professional, courteous, and informative about what he was doing. I would definitely use Cyclone Air Systems again.

Was running late but called to advise me. I had wanted the vent cleaned for my daughter's dryer as I didn't feel comfortable using it.

Very friendly and explained everything he was doing. A pleasure to work with.

I called to schedule an appointment, and quot;Marioand quot; said he would show up today at 8:30 a.m. That time came and went, no Mario. We called twice, message said we'll call you back in five minutes. Nobody ever picked up and nobody ever called us. I don't appreciate this waste of my time.

Flavio took his time to explain what work he was going to do and how long the process would take. I am a gadget person and when he showed me the before and after results using a video camera that he could run down the ducts, I was throughly impressed. He did an excellent job and cleaned up after himself. I would highly recommend him and will definitely stay on the one year cleaning cyle he recommended to keep my family save and allergy free.

Mr. Guerrero stood me up twice making excuses over the phone twice. He knew I would be waiting for him to come but he never bothered to phone to tell me he had a problem the second time. He sounds great on phone and his price sounds reasonable but he has relocated from address Angies has (watch out) to SF and he has past problems being late. I should've known.

He was fine. He was great. He was very professional. He tells you if something is not needed to be done. I was really happy with him. He could have told us that he had to sweep out the whole thing and would charge more. He checked the ducts and said that they were clean. He explained what kind of ducts we had. His price was fair. I would use them in the future.

The gentleman who performed the service arrived over an hour late - which was very upsetting. However, once he arrived, I found him to be very professional and capable so I left him to take care of all of the areas agreed upon in the estimate. The carpets looked great after they were cleaned, however, one air vent doesn't work now, so I have to get that investigated by my HVAC guy. I am VERY new to homeownship, so I don't know if $450 is a reasonable amount for the services performed. If I knew the answer to that, perhaps I would have a more positive review.

I dealt with this company only over the phone which is to say I left several messages. When they called back, they were very perfunctory, gave me a very low price and pushed for an immediate appointment. I was not sure they had enough information to accurately estimate the job and I was wary that the price would be substantially different when they arrived. They had both good and bad references on Angie's list but a closer look showed that their San Francisco office had closed and all of the good reports seemed to refer to that office, not the Concord group. I made an appointment but called back to cancel. The cancellation was quick but they later called (to try to talk me into it?) and left a message consisting of a phone number without identifying themselves.

On time. Professional. Seemed to be reasonable about what we did and did not need. Gave advice on how to keep dust out of the house. Good experience.

excellent. mario is extremely polite, did the job thoroughly and professionally. definitely an A+ if I could give that grade

They arrived on time, were courteous and put everything back that had to be moved to access the ducts. The ducts had not been cleaned in years and with a small video camera I was shown a view of a duct before and after the cleaning so I could see the difference. The filters in the returns were very dirty and they recommended I buy new ones because they were old, but did not pressure me to do so. They also told me that the ones I had could be washed. So I hosed them down while they were doing the work and found I did not need to buy new ones. After they left I realized that they had not cleaned the dryer vent, as promised (a bonus they offer). I called to ask that they come back next time they were in the area. Flavio said he would come that day around 6:00. The traffic was very bad that afternoon and Flavio called to ask if they could come the following day, which was fine with us. He called again the next day to let me know what time he could come and arrived when promised. I am very impressed with the level of communication and responsibility of this company. The price was also very competitive. I would hire them again.