
A and J Fencing
About us
A & J Fencing is a family owned and operated company. We live in the areas we service and as such provide nothing but the highest quality service and craftsmanship. We believe a personal reference is the absolute best way to obtain new business, so we approach every job as an opportunity to grow our business. Your happiness and enjoyment of your outdoor space is our most important testament to quality.To experience friendly, personable customer service and to have your job completed to the highest standard, contact A & J Fencing. Since 2000 we have serviced the East Bay Areas with redwood fencing, decks, retaining walls, gates and patio covers.
Business highlights
Services we offer
Automatic Gates, Custom Redwood Decking, Patio Covers, Redwood & Iron Fencing, TimberTech Decking
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
66% | ||
14% | ||
13% | ||
4% | ||
4% |
To stabilize the fence posts, they piled concrete around the base of the posts. This concrete should have been around the base of the posts no higher than ground level. Large staples fired into the front came out the back. Some stones removed to put in fence were strewn about and left there. Concrete stepping stones covering a drain were removed and not replaced (one broken). Scraps of wood and small pieces of paper and wrapping plastic were left on the ground. Valuable tools, which would have been found if a better clean-up job had been done, were left on the ground when they left.
The crew (3 men) had limited English and arrived without the foreman so there was difficult communication. Should have at least knocked on the door before walking around the property.
"Hi [removed member name], I apologize for your experience in the past with our company and I am hoping we can get this turned around for you. Our company does strive to provide the best customer service and I am sorry that was not the case with your project. In order to proceed with a warranty claim I would like to set up an appointment for you to meet with the Vice President of our company in order for him to inspect your fence. Once he inspects the fence line he will be able to let you know what exactly needs to be done and set up a repair to rectify the issues at hand. If you could please give our office a call at 925-939-2105 or email me back directly at [email protected] I can get everything set up for you. Again I apologize for the issues thus far and I look forward to getting everything settled for you in the future. Thank you for your time, Rebecca Shelton Office Manager A&J Fencing 925-939-2105"
Licensing
State Contractor License Requirements
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