FLOORING LIQUIDATORS

We used their installation team. Unfortunately they only spoke Spanish so it was difficult to communicate until their supervisor arrived who was able to translate for us. They tried to move a built-in entertainment center and it was difficult to get across that it was immobile. The gentlemen ripped out the old carpet very quickly. They had to grind down the concrete in one area (for an extra fee $50) before they could lay the laminate. The install team was missing a strip of wood that bordered the door entryway even though they knew they would need it. The supervisor was unable to get it from the warehouse. There was a delay in getting this strip.  It took over 10 hours to complete the carpet install. It was very late in the evening when we were able to move the beds in to sleep. The laminate job was not completed. They had to return another day to finish.  We were given all the left over material. I had the carpet remnant bound through Flooring liquidators and paid $1 linear foot. These remnants came out nice.

unknown

They were quick that it took one day.

Everything went smoothly. Great service. Great price. Hard workers. And I love my new carpet!

To start with he, Doug, told me while I was house breaking a puppy would not be a problem because of this terrific new grout that was like glass and wouldn't stain. He also said It was no problem to run the tile up to the top of the tile. And I wouldn't need to seal the tiles which I questioned telling him my dad said I should get 2-3. Here is where I really messed up I didn't have all that wonderful news down on the work order. Like the other comment on this, my tile is laid by a different company so I made sure I told them (boss, Jimmie and every other worker knew about non staining tile grout don't need seal and tile grout up to the top of the tiles

They did not do any of the things I asked for the grout stained terribly
The grout was so low I could feel the sharp tile edges when going barefoot
And the tile itself stained from the puppy too. I am nieve and should have gotten other people's advice and been perseverant
But they said the would test the grout. I called and called
The test wasn't done. After a year I Dave up. With out any recourse since I didn't have that stuff in writing I got taken. It didn't help I was A young blue-eyed blond. Some times I think they can see me coming


I want to emphasize that this review I for the floor tile liquidators on black stone and herndon
Don't talk to Doug if you want any advise and put every detail in writing

see above

I HAD TO MOVE ALL THE FURNITURE MYSELF, BUT I DID NOT MIND. THEY WERE VERY PROFESSIONAL AND FRIENDLY. THEY RESPECTED MY HOME WHEN THEY WERE INSIDE IT AND DID NOT MAKE A MESS OUT OF THINGS.

WE HAD TO MOVE OUR OWN FURNITURE OUT OF THE ROOM, BUT I WOULD RATHER IT DONE THAT WAY, I FEEL I WOULD TAKE BETTER CARE OF MY FURNITURE. THEY DID A EXCELLENT JOB AND GAVE ME A GREAT PRICE!