Controlled Climates Heating and Air Conditioning

Great! Professional, courteous, and thorough.

Very polite, helpful, knowledgeable, and timely, wouldn’t go to anybody else

The duct work in our house has been an issue for several years. The airflow in the house was not uniform...in summer, some rooms were very cool and others still warm. We had several companies look at the problem, but their fix, wasn't. It had been three or four years since we had our a/c unit checked. We decided to try someone new. Call it providence or whatever, but we chose Controlled Climates. We scheduled a service appointment. The company kept us informed on appointment reminders and arrival times via text messages. The technician (Dallas) arrived on time. After checking the equipment (13 years old) over, he made a few recommendations to improve operation and potentially extend the life of the unit. The price was reasonable and I really didn't want to go into the summer season with a potential problem so we proceeded with the repairs. Everything regarding the work was explained thoroughly. Upon completion, I mentioned to the technician that our air flow in the house was not good. He proposed that we meet with another member of their team that specializes in a/c heating design. We did. Brandon checked our system and performed a number of measurements of the physical plant and while operating under load. He presented the results of the testing to us in a thorough and understandable manner. He gave us several options to fix or mitigate the problem. We opted for the fix and that included completely redoing the existing duct system and the addition of one more return. Adequate air flow through the system was the issue. The original ducting was undersized at the returns and ducting was snaked all over the attic and that didn't help either. Bottom line is, Controlled Climates fix...worked! Now that we are slipping into summer, our home is staying nice and cool in all of the rooms. Many thanks to Ray and his team (Dallas, Eduardo, and Brandon) for their extremely professional service. They take a lot of pride in their work and work with you at every step. At the end of the work day, you would never know they had been there. Highly recommend this company for your a/c heating needs.

CC came on Saturday, diagnosed the problem, could not get new part until Monday, but left large space heaters until furnace could be repaired. OUTSTANDING repair and service. I signed up for Service Program for heater and AC............

It went well. The technician serviced the heating portion of the AC unit. Found no problems, asked about when the filter was last replaced, and came inside to for check carbon monoxide at all registers. He was very professional.

I emailed to have the A/C checked, the appointment was set not too long afterwards, and the motor was replaced within that seem week. Very professional!

Very professional

Excellent in all aspects of service including the technician.

Great service and honest.

Paid for an AC tuneup with Controlled Climates Heating and Air Conditioning through Angie's List. Controlled Climates was easily reached and an appt. was set up. They showed up as promised and did a thorough check of my AC unit. The only hiccup was that they charged my wife on the day of service for which I had already paid for via Angie's List. After a few phone calls the money was refunded. Controlled Climates did an excellent job...I just wish Angie's List could do a better job communicating with the service providers when services are paid through Angie's List. I would certainly use Controlled Climates again.

I was very pleased with Controlled Climates Heating & Air Conditioning. Raymond Montez gave me an estimate much less than a previous quote from another AC company. He completed the service within a few hours & his customer service was top notch. I would definitely recommend Controlled Climates Heating & Air Conditioning.

It went very well. Ray listened carefully to the problems we had with our current system. He looked over everything we had in place and made suggestions to help with the overall system, including putting in an additional return. He really took time to make the system optimal for our home and floor plan. He even satisfied the million questions my husband (a mechanical engineer) had. They are also qualified to apply for PG&E rebates through the Home Energy Upgrade program. We haven't finished that part yet, but will be getting money back for the furnace, AC and ductwork he installed. Kaitlyn in their office is also very pleasant and thorough. We would highly recommend Controlled Climates, and have already done so to one of our neighbors!

Excellent! Very professional and friendly. Inspection was rated as exceptionally good quality.

Excellent Service at Reasonable price

Great! Excellent communication, professionalism, and attention to detail.

They were able to setup an appointment immediately. It was the owner himself as well as another worker and they were extremely professional, fixing the problem and making note of possible future problems so we would be prepared.

Controlled Climates replaced our 28 year old inefficient Carrier system with a new 3.0 Ton Trane 16 SEER Gas/Elec Package Unit. Everything from beginning to end was done with extreme attention to detail and professionalism. Ray and Katelyn made the whole process easy and they explained everything along the way. They are wonderful people and their customer service is second to none. They gave us the best price on this unit along with excellent installation. Would I recommend Controlled Climates to friends? In a heartbeat. We have decided that we will hire them for any future duct work that will be needed. We know that the job will be done right and on time.

Went very well. Everything was explained to me and all my questions we're answered. Very Professional operation and job was done to my satisfaction.

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