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Tile Lady
Founded 1994 • With Angi since August 2010
Business Details
Phone Number
Address
6844 Coventry Dr
Citrus Heights, CA 95621
Description
The Tile Lady is here to serve your tile/grout needs and caulk replacement. The company Tile Lady was established in 1994, founded by Debby Parker. Debby has an incredible story of how working your way up has its benefits. Starting from a tile layer for the Union allowed her to learn the trates and background of tile care which would later result in her starting her own tile cleaning business and having the pleasure as being recognized as a fair, reliable, tile guru. She has ran her own business cleaning and re-grouting dingy ceramic tile and natural stone in residential homes and commercial office buildings for year. By reviving the beauty of old tile, she helps homeowners avoid the considerable cost of replacement and who wouldn't like that? As any story there comes an end but this story has a sequel. Six amazing years ago, Debby has worked side by side with her daughter in law Colleen, these two were the dynamic duo, man could they get the job done, and the chemistry these two shared, let's just say they could light up a room. Debby recognized the potential in Colleen right away teaching her the need to know bases of tile care and cleaning. Little did Debby know that one day to soon she would need to retire early to care for her sick husband and would be passing the business down to Colleen. Colleen being involved in customer service all her adult life and the knowledge that she has learned from Debby about tile, Colleen has been molded into the top requested choice for your tile cleaning needs. Though the name Debby the tile lady will be hard to replace, Colleen knows that she has some large shoes to fill and thrives to not only make her customers happy but to make Debby proud as well. Colleen stands for reliability, flexibility, negotiability, and all around customer satisfaction! Colleen's first priority is making her customers happy and second making the "Tile Lady" name a must have in every home. Let's keep the "Tile Lady" strong for another 25 years
Verified Reviews
A few reviews for this pro...
Dean W.
02/12/2018
Fine. There was some confusion about weep holes that often don't exist on older homes as I found out. The only thing that was less than perfect was a few bits of grout left in the sliding door track. I'd suggest removing the doors before hand if no work is to be done on them. This world make it easier to flush the tracks afterwards. This was a minor issue.
Description of Work
Repair of crumbling grout.
Category
ceramic tile
Jo Ann P.
03/21/2017
Went very well. Colleen came to provide a free estimate for the work I wanted done. Decided to go ahead and schedule the work after hearing complete description of what would be done. Arrived and commenced to do all cleaning. Uses steam cleaner and bleach before regrouting. Time to do the work was longer than predicted, though the result was fabulous. Cleaned all tile surfaces, regrouted where needed and advised me of potential problem areas. I was very pleased with the final results and would definately hire "Tile Lady" again!
Description of Work
Clean kitchen counter tile, bathroom vanity and regrout tub.
Category
ceramic tile
Service Provider Response
Thank you [Member Name Removed] for the great review, I'm glad you are please with the results, I look forward to working with you again in the future! ColleenConstance M.
04/08/2016
I called Debby to see if she could make my laundry room shower look good again. It needed to have grout reapplied in quite a few places, plus silicone caulk in the corners and around the shower pan. She cleaned the tile, added grout and filled some holes where a glass shower door had been (I ripped it out) AND, she cleaned my hair out of the drain - she didn't seem to mind, even though I was totally disgusted that I hadn't beat her to that (ewww, Debby - thank you so much). I thought my shower was in terrible condition, but she said it was not bad, but she still made it look a whole lot better. Debby's price seemed reasonable to me for the services provided! On a personal note - Debby is a delightful person, full of energy and advice. She is a professional.
Description of Work
Debby cleaned, added grout where needed and re caulked my utility shower.
Category
ceramic tile
Dasha D.
03/09/2016
I called requesting information on re-grouting my kitchen sink leaving a message on her answering machine. It has been over 48 hours and I have not had a return call.
Description of Work
Did not return my call.
Category
ceramic tile
Service Provider Response
I am so sorry you were left without a return call. My husband is very sick and I am doing the very best I can at the present moment. Please accept my apology.David L.
02/26/2016
Charlotte S.
02/10/2016
unknown
Description of Work
They regrouted and cleaned grout in a few areas of the house, bathrooms and floors. It seemed like a lot of money for such small areas, but she could match any color grout (we had it) and did a good job. A little messy in some places and it's hard to get off.
Category
ceramic tile, floor cleaning
Sandra L.
06/29/2015
Debbie did an outstanding job. She is very meticulous and neat. In addition, she gave me some invaluable information on how to remove some dreadful hard water residue on my fiberglass tub. I plan to have her do more additional work at a later date. I would not hesitate to recommend her to family and friends as well.
Description of Work
Removed and recaulked around tub and bathroom window. Caulked gaps in grout in tile surround.
Category
ceramic tile
MICHAEL Q.
05/14/2015
William S.
04/22/2015
Debbie removed old caulking, checked grout and re-caulked the tub and shower. She was very professional and efficient. Would definitely use her in the future. She told me the grout was in good shape and did a clear seal around the base of tub spout.
Description of Work
Re-caulked the tub/shower
Category
ceramic tile
Jennifer T.
04/22/2015
JENNY W.
03/07/2015
Debby steamed cleaned and caulked the master shower and caulked the back wall and the tub in the Hall bath and cleaned both vanities in the Master bath and hall bathroom. Neither bathroom tiles were real bad but steam cleaning and caulking made it just look better and cleaner!
Description of Work
Steam cleaned, removed "some" bad grout and caulking and added new caulking in both bathrooms.
Category
ceramic tile
Charleen W.
01/28/2015
unknown
Description of Work
Debbie and her daughter-in-law re-grouted various tiles in the master shower, re-did the silicone corners. This job was un-doing what I had previously attempted -- was not pleased with my efforts and did not finish. Becuz the shower had not been used in several months it was dry and they could go right to work. They were most efficient, arrived right on time and were done in 1 1/2 (+/-) hours. Very pleasant.
Category
ceramic tile
Service Provider Response
Thank you [member name removed] We appreciate the work and the nice review.Nancy G.
11/25/2013
Debby was friendly, conscientious, and did great work. She also took time to educate me about an existing problem I had with my bathtub; she then offered advice and solutions for that problem. Regarding the Grade F she received from one reviewer in Jan. 2013, Debby had major surgery at that time.
Description of Work
Scraped old caulking from tub and sink, and caulked the tub and sink areas.
Category
ceramic tile
Richard F.
01/07/2013
James J.
10/23/2012
The shower looks like new-just think of the thousands of dollars Debby saved us...the shower cost $3000.00 when the house was bult in 1999. She was able to get all the stains off the tile and grout. Plus she cleaned the bathroom floor, so everything looks new. She removed the "gout caulking" that we had used and regrouted the entire shower. The grout colors match the old grout and we are so pleased with the results. There was an area around the drain that was stained from one of the cleaning products we had used 4+ years ago that we were unable to remove and she even removed that stain. We are pleased and very impressed with Debby's work. She charged $150 for the work in the master bath and $20 to recaulk the toilet in the second bathroom.
Description of Work
First: The web site and telephone number is correct on Angie's list. Debby's cell phone is also listed on her website. Debby steam cleaned the master bath floor and tile shower. This shower is 3 feet x 5 feet and has 3 inch tiles with white grout. She also caulked the toilet in the second bathroom. The tile shower was a mess and we were unable to remove the stains from all the chemicals we had used to clean the shower. The grout was falling out in multiple places and it was stained and mildewed. It looked horrible and we were considering having the whole shower replaced!!!!!!!! We had tried to steam clean it outselves, using a home style steam cleaner and a floor mop-steamer, neither was successful. We also tried to fix the holes in the grout with a grout caulking that we purchased at Lowe's.
Category
ceramic tile, floor cleaning
JOHN J.
01/16/2012
SEE ABOVE
Description of Work
SOME OF THE GROUT IN OUR SHOWER HAD CRACKED AND CHIPPED. WE REQUESTED THAT IT REPAIRED. THE "TILE LADY" SUGGESTED THAT IT BE CLEANED AND REPAIRED WITH A WATER PROOF SEALANT WHICH BE SUPERIOR WITH "REGROUTING" .THE REPAIR WAS COMPLETED IN A PROFESSIONAL AND TIMELY MANNER AND WE ARE VERY HAPPY WITH THE SERVICE. SHE DESCRIBED THE EXTENSIVE TILE WORK SHE HAD IN HER BACKGROUND.
Category
ceramic tile
Joeana C.
09/15/2011
It was a free quote. I didn’t use her because we had a death in the family, so I have put the project off. She seemed to be knowledgeable. She came when she said she was going to come, and I really appreciated that. She went out of her way to try and get some information for me.
Description of Work
Tile Lady gave me a quote in June/July for tile work.
Category
ceramic tile
EFFIE P.
08/12/2010
Excellent! Prompt response to phone call. Ability to provide service within time requested. On time for appointment . Clean work, professional, personable and very careful with dust, solvents and ventilation. Very fair price.
Description of Work
Cleaned and regrouted ceramic tile on a small bathroom vanity and regrouted seam on stall shower step.
Category
ceramic tile
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Service Categories
Licensing
Licensed
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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, Check, MasterCard, American Express, Discover
Senior Discount
10%
Warranties
No
Services Offered
Tile and Grout Restoration, Tile Replacement, Caulk Replacement And Minor Tile Repairs
Services Not Offered
Tile Installation.
Frequently Asked Questions & Answers about Tile Lady
How is Tile Lady overall rated?
Tile Lady is currently rated 4.9 overall out of 5.
What days are Tile Lady open?
Tile Lady is open:
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
What payment options does Tile Lady provide
Tile Lady accepts the following forms of payment: Visa, Check, MasterCard, American Express, Discover
Does Tile Lady offer free estimates?
Yes, Tile Lady offers free project estimates.
Does Tile Lady offer eco-friendly accreditations?
No, Tile Lady does not offer eco-friendly accreditations.
Does Tile Lady offer a senior discount?
Yes, Tile Lady offers a 10% senior discount.
Are warranties offered by Tile Lady?
No, Tile Lady does not offer warranties.
What services does Tile Lady offer?
Tile Lady offers the following services: Tile and Grout Restoration, Tile Replacement, Caulk Replacement And Minor Tile Repairs
Are there any services Tile Lady does not offer?
Tile Installation.