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Install Heat Pump Water Heater
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202295628One step forward toward saving the environment and money with a high-efficiency heat pump water heater. Replace your OLD water heater before it becomes a problem for you.
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Yes
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Yes
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Emergency Service
Yes
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Yes
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Verified Reviews
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plumbers (88)water heaters (18)drain cleaning (5)gas leak repair (2)drain pipe installation (1)water softeners (1)HVAC Companies (1)
Showing 1-25 of 91 reviews
Patricia M.
03/14/2022
Laura J.
12/29/2020
This was my worst nightmare. They opened up the walls to the crawl space and rats got in my house. Even though they repipe the whole house, they didn’t clean out the faucet filters until I requested that they be fixed so they flow like they did before the repipe. I was told that wasn’t part of the repipe but eventually they agreed to ‘see what they could do’. They never did get the bathtub faucet and shower fixed, so water still comes out of the shower when the bathtub faucet is turned on. They also installed a water heater outside and failed the inspection because the foundation for the water heater wasn’t up to code. They did the bare minimum to get it to pass inspection, but I was not happy with it. I contacted another contractor who reinstalled it on a cement foundation with appropriate ventilation. I was extremely unhappy with their work and every time I questioned anything, I was told that is they way they do it and no one else complains. Luckily the building inspector agreed with me, but the work was still substandard, even after they ‘fixed it’. I have never had a rat or mouse problem until the repipe. They sealed the holes they made and sealed the rat in my house. It took me weeks to catch it, but not until after it went through my dresser and chewed holes in my wool sweaters.
Description of Work
Whole house repipe.
Category
heating & air conditioning/hvac, plumbing
Cost
$8,650
craig P.
04/30/2020
Bait and switch company offer $99 on website and on phone recording when you call in they quoted $750 after Smud rebate when called out on price for $99 they refused to lower price here is there website clearly saying $99 for Gas to Electric conversion of hot water heater $99. But they refused to lower price to $99 telling em that iam abad person for trying to get a advertised price that they had given to other customers. go to [*** Link removed ***] and you will see and call there number you will here it say just $99 for smud customers.
Images
Description of Work
Install electric hot water heater with heat pump and smud rebate. BAIT AND SWITCH.
Category
water heater repair
Cost
$99
Service Provider Response
Hello [Member Name Removed], This Aprill Smud announced that they are lowering their rebates prices for heat pump water heaters from $3000-to $2500 . On our website the ad said we can install a heatpump water heater starting from $99. This price is for a unit that has the electrical work already completed and a new wire does not have to be pulled from the electrical panel. Your unit however is not the case and requires additional work.The price we quoted you at $750 is for an energy star water heater tank and requires pulling a new electric wire as well. We believe we have given you a fair price and most plumbing companies would quote you a lot higher on average. You are correct that the recording says the heatpump installation starts from $99 but that recording was taken while the rebates were $3000. Due to the situation happening around the world our advertising company is closed and we have not yet switched the recording or the adds but are trying our best to find someone We also received information from Smud 2 days ago that they are no longer going to have the rebate for Heat Pumps, HVAC, Windows and Insulation. We fully understand you would like an installation for $99. I would also love to provide you a $99 installation as well, however we can no longer keep these same prices because Smud was changing the price of the rebate which they are no longer doing. Again with this Corona Virus alot of Advertising companies are no longer working and we have tried contacting several different ones. The situation is difficult but we are working as quick as it can to have the ad updated.Aaron B.
04/28/2019
Dimitar, Volodymyr, & Timyr showed up on time and quickly went to work draining and removing the old water heater. Wasting no time, they then started on the installation of the tankless unit. The gas line was probably the most work, since my gas meter was located on the opposite corner of my garage (approx. 30ft). They managed to get it done and looking great. They were able to run the exhaust PVC tube through my existing exhaust port in the roof, so no new holes had to be made or existing one modified except for the cap on the roof. The tankless unit requires a hooked neck at the top, so they did a great job of that. The best part was the exhaust tube is the same color as my roof (brick red), so I didn't have to worry about painting it to match for my HOA. In the end the guys were great. They were very professional, kept a clean work area, and were very polite. The price of a tankless is already on the expensive side and the install costs a bit too and they charged exactly what the quote. No hidden costs or any surprises. For me it was the gas line that cost the most, but their quality of work was truly awesome! I found them on the tankless water heater manufacturer’s website (Rinnai) as one of their preferred installers. After reading their reviews I decided to give them a call. Dimitar was very prompt, friendly and professional when he came out to do the quote. He completely explained everything that they would need to do and gave me an honest quote. After talking with him I didn’t bother with looking for more quotes. I’m super satisfied with their work. After a very long day, everything was installed and running Dimitar then took the time to explain the whole system, how it works, and how to maintain it. I'll definitely be using them again in the future when I'm ready for my whole house filtration system installation or any other plumbing services that come up.
Images
Description of Work
Tankless water heater installation (gas)
Category
plumbing, water heater repair
Hire Again?
Yes
Richard R.
03/15/2018
Josie T.
03/07/2018
David M.
12/20/2017
I saw so many good reviews of Super Mario Plumbing, but my experience was somewhat different. I got a young guy, probably mid-20s, that barely spoke English. He did the job, and the new unit works, but when I'm paying $1400 to have a unit installed that I could buy for $600, I expect excellent service. They also tried to charge me $100 for the metal stand they put it on. I talked them down to $75, but found the exact same stand at Lowe's down the street for $40. I should have just gotten it myself, but didn't realize what it was until he was already there. He installed it and left. I expected at least a brief overview of the new unit. There is a blinking LED on the new unit, but the binding straps that attach it to the wall go right over the instructions on what that LED does. Also, the output pipe, which had been pretty straight and only had one solder joint, is now rather crooked and has several. Not sure what happened there. It does seem to be functional, though. Also, I informed them that I had taken the day off to get it installed, and could they expedite and get out there as soon as they could? They said they would, but still didn't get there until the very end of the window they gave me: a little after 4:00pm. I could have worked most of the day and not wasted the PTO if they had just given me a better idea when they would be there and not made false promises about "trying to get there as early as possible". Overall, they did the job and it works, I just expected a little more from a company with such good ratings.
Description of Work
Water Heater Replaced
Category
plumbing, water heater repair
Cost
$1,400
Glady M.
12/20/2017
He arrived on time and ready to work. He explained to me the differences of the top selling disposals, he answered all of my questions and as a bonus cleaned out under my sink and hauled away all of the unwanted items.
Description of Work
I needed a new garbage disposal installed.
Category
plumbing
Hire Again?
Yes
Mark L.
12/15/2017
Fantastic! Would definitely recommend Super Mario Plumbing for water heater replacement. Look for Angie’s List deals.
Description of Work
I had a 40 gal gas water heater replaced with a 50 gal and the technician brought the water heater closet up to code. Permitting and inspection was only a couple of days.
Category
plumbing, water heater repair
Hire Again?
Yes
Ashley S.
11/05/2017
very responsive amd quick and convenient. price given differed from quote given to arrival, but 1st tech was wonderful. 2nd took way too long but did a good job. they were able to fit me in on time and even worked the weekend which was great.
Description of Work
connect and disconnect
Category
plumbing
Cost
$800
Hire Again?
Yes
Christine S.
10/26/2017
I had a bad clog that I had been fighting with for a couple of weeks. All my pluming except the toilet and shower ended up backed up. I called a different company out to fix my problem. They could not figure out what my problem was and told me to call someone else. So a couple of days later, I was desperate to get someone out to my house to get this fixed. I went on Angie's list and found a couple of places to call. I called and got a quote from a couple of company's that I liked the review. They were more expensive then what Super Mario wanted. I Liked the reviews for them and the price quote was very reasonable. They told me they could be out in a couple of hours. They arrived in a couple of hours he was a very nice man and had my problem fixed in short time. He made sure that it was fixed good. I would definitely go to them again. Thank you so much for recommending them.
Description of Work
Drain pipes needed to be cleaned because whole house backed up and clogged.
Category
plumbing
Cost
$175
Hire Again?
Yes
Patricia J.
09/04/2017
Plumber arrived on time, was courteous, efficient. In and out in less than an hour. Seems to have done an excellent job, will have them back out for other plumbing needs.
Description of Work
I needed a toilet replaced. Cost as $155, plus extra $20 to take away the old toilet.
Category
plumbing
Cost
$175
Hire Again?
Yes
Kathy G.
08/28/2017
They were outstanding. They went above and beyond. They went over and picked up the toilet and brought it here otherwise it would have had to be delivered. The toilet they needed to replaced needed some work and they did that and did not charge me anything extra. Pulled that one out and put the new one in that has worked perfectly. Very efficiently done, in and out. I would absolutely call them again if I needed them.
Description of Work
Replaced a toilet.
Category
plumbing
Hire Again?
Yes
John L.
08/18/2017
The job went very well. The plumber completed the job in about 1 hour. Along he way he replaced some gaskets and tubing while trying to identify a minor leak under the sink. When the job was complete he demonstrated that the disposal was not leaking and worked correctly.
Description of Work
Disposal installation
Category
plumbing
Cost
$155
Hire Again?
Yes
Kathie D.
08/02/2017
Rebecca P.
07/27/2017
Steven K.
07/10/2017
Didn't use them. Despite thinking I had a good connection and pleasant conversation with the person who visited to give the bid, the lack of communication & customer service, coupled with this misleading pricing example on their site has made me lose trust in them. And in selecting a business to do this kind of work, trust is everything.
Description of Work
Scheduled an appointment to get a quote on a house repipe job. Showed up on time, had a good visit to get a feel for the size of the house & the job and was told I'd have a quote the next day. Several days later, thinking I was forgotten about, I called and he could barely remember who I was or the job in question. Told me he'd sent the quote, but but would re-send later that week. A couple days later I got the quote, however it was dated that same day (not the previous week) confirming I'd been forgotten about. The other somewhat irksome thing is their website has this in big, bold letters: >> House Repipe Starting From $2998 (Free estimate) For Example: one bathroom house with PEX pipes – $3500 , with copper pipes – $4200 << Our quote for our 1300 sq ft, 2 bath house was closer to $8700, more than double the above quote. How in the world does ONE extra bathroom add an additional $4500?? I'm not saying I wasn't issued a fair quote (though they were by far the highest of my three bids), but they should take this garbage down from their website - there's no way they are ever honoring such a thing.
Category
plumbing
Service Provider Response
Hello, thank you for the review. We looked into the estimate submissions with our sales technician and concluded he does not have the time to do all estimates on site, and so he holds onto the information until he emails out the estimate at a later time. To us it was a surprise, and we will continue to work on providing the best service because all of our estimates must be done the same day. On our website, it is said our starting price is $2998. We honor that price and do the work if a home falls within its range. The price for a re-pipe is based on a lot of factors. 1. The size of the home. 2. How many floors the home has. 3. Amount of bathrooms 4. Number of fixtures. 5. Whether you have PEX or copper 6. Full house or partial re-pipe 7. Whether or not the sheetrock was removed, etc Your quote was $7200 with PEX and $8700 with copper. It includes all materials, kitchen area, ice maker box, laundry area, 2 showers, 2 toilets, and 2 bathroom vanity sinks, 2 existing hose bib areas, plus an additional hose bib installation. The permit too has a price, and requires a technician to come back to the home for a day after the work is done to complete the inspection and put on the final touches afterwards. $4200 is for a one bathroom house. Your house has TWO bathrooms. This means there is TWICE the work. TWICE the amount of materials. TWICE the amount of time needed to be spent re-piping your home. I understand you may feel you have been lied to. However, we give honest quotes, and we take everything into consideration when finalizing these estimates. We do not force anyone to go with us. The estimate we gave was free. If you do not like our quote, we would encourage you to get other estimates and go with the one you feel most comfortable with. Again, thank you for letting us know you did not receive your quote instantly. However, in the end it was free, and if you did not like our quote, you do not have to go with us.Michelle M.
06/27/2017
Christine T.
06/21/2017
I had to have them come back 3 times. Issues fixed quickly and they refunded my money in the end but I now have a garbage disposal that smells much of the time, which I never had before they messed with my faucet and pipes. They did make every effort to make it right but were not able to address and fix the smell that still lingers.
Description of Work
Kitchen faucet replaced.
Category
plumbing
Anita L.
06/21/2017
The new garbage disposal was a different size than the original so the technician worked at reconfiguring the pipes so everything fit and worked properly. I was impressed with MIke's ability to problem solve and come up with a solution that worked well. Thanks for the great job!
Description of Work
Replaced garbage disposal.
Category
plumbing
Hire Again?
Yes
Patricia M.
06/16/2017
From call to company to arrival of Ben to complete job, it was less than an hour. Job well done. Ben knew what he is doing. We are very happy with the work from Super Mario Plumbing.
Description of Work
Job included installing sink faucet in bedroom vanity area plus fixing a leak from our attempt to install the first faucet of two in the vanity area.
Category
plumbing
Hire Again?
Yes
Sway and Sara P.
06/13/2017
They were courteous, punctual, friendly and professional. Communication was also very good; they stayed in contact and checked in with me often. They worked quickly and efficiently, offering very low prices for their services. I would definitely hire them again.
Description of Work
I contacted Super Mario Plumbing to inquire about a quote. Within the next couple days, someone came out and gave me an estimate. By the next day or two, they were working to repipe all the lines in my house, as well as installing a new water heater. They finished in two days. Shortly after, I had them return to install a bathtub and for us too.
Category
plumbing, water heater repair
Hire Again?
Yes
Silvia D.
06/08/2017
KATE X.
05/17/2017
To begin with, I sent an email to my top 3 plumber choices and Super Mario replied first, on the next day. After getting reply from other plumber with much higher cost, I scheduled an appointment for a few days later for 2-4pm. On the day they called requesting to move up to 1pm, and we then received a call to give 20 minutes notice of arrival. The plumber, Oleg, was a truly nice guy. He was polite and friendly, pointed out other issues that needed attention, did the job with everything you'd expect and more. The price was as stated on their website and actually the best price available; they made no extra charge for installing our new cleansing toilet seat with a water hookup -- $145 after $10 discount ex-military/senior. On top of it all, as I wrote in my email to them, I give my compliments on their website. It is exceptional, among the very best I've seen because it is simple but thorough, easy to navigate, attractive and provides everything you need to know -- even basic prices are listed which is practically unheard of! [*** Link removed ***] At the end, Super Mario gave us promotional gifts of a combination pen/stylus and a sturdy case containing post-it note pad and post-it arrows. Needless to say we are satisfied and pleased, appreciate the excellent communication, and give Super Mario “10 out of 10 stars.” BTW, we are also delighted with our new toilet and bidet seat – they are worth all the research I did to meet our key requirements of Concealed Trap-way (smooth side easier to clean) and the strong Siphon Jet Flush: American Standard 1.28-GPF WaterSense Elongated Chair Height 2-Piece Toilet Model 2514101 (found on sale @ $215 at Lowe's) plus KOHLER K-5724 Puretide Manual Bidet Seat (from Home Depot).
Description of Work
toilet installation + cleansing toilet seat
Category
plumbing
Cost
$145
Hire Again?
Yes
Phone
Address
7475 Kanai Ave
Citrus Heights, CA 95621
Website
http://www.superbrothers.comService Categories
Other Information
Services offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We offer estimates and quotes using video calling
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.