Reliable Home Improvement Inc. is a Local Family Owned full service Home Improvement Company. Our company was founded on the Foundation of Reliable Customer Service, which we feel is lacking in our industry as a whole. Reliable Customer service contact and reliable follow up is our mission. We offer Senior Citizen Discounts, and we are proud to offer Military discounts as well. We offer many great banking options with easy monthlies great interest rates and even have many interest free programs. And as always Free Estimates We strive to Be the Reliable source. Additional service areas: Sacramento Valley, Sacramento, Carmichael, Citrus Heights & Fair Oaks .
Roofing. Gutters. Windows. Doors. Siding. Exterior painting. Patio covers. Stamped slabs. Decorative driveways & walkways.
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I called on approximately 2/25/16 to set up an appointment for a quote for a wall conversion I wanted done. The lady who answered the phone was nice enough. As she was taking down the details, she suddenly asked me if there was a Mister (my last name). I was pretty surprised by the question and asked her if it was relevant. She became a bit flustered and said no, but that they like to have the names of everyone who would be at the house when they arrive. That way, they don't call someone, "hey, you". Apparently, this woman had never heard of personal introductions. I never got the impression that this woman even understood how offensive, on so many levels, this question was. It was like 1957. I was so flabbergasted that, in 2016, someone would even think to ask such a question, regardless of the intention. I had spoken to three other contractors, all of whom were gruff, construction-type men, to set up appointments for quotes and not one of them asked me about my marital status or who else would be at the house.
It bugged me enough that I called back and canceled the appointment. There are plenty of quality, well-priced contractors in the Sacramento area. I don't have to do business with a company that feels it needs to know my marital status before sending out someone for a quote. There is *never* a legitimate reason to ask a woman's marital status, or if a man will be at the appointment, in 2016. Get a clue, Reliable Home Improvement. Highly unprofessional.
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