Water damage repair and remodeling. [ANGIE'S LIST CUSTOMER SERVICE] Continuation of the content of this review. I actually had to step out of the kitchen and into the dining room to get into the pantry, Richard did not finish the vent system for the microwave or flip the microwave switch for the air to blow up the vent, Richard installed the tile wrong at all the door jams leaving unsightly gaps in his tile cutting,Richard refused to tile the bathroom floor which was contracted work, Richard did not complete the baseboard installation, Richard moved my refrigerator so many times he damaged the internal seals causing leaks and ice buildup inside the refrigerator-all he had to do is move the refrigerator around the wall, Richard moved the refrigerator on ungrouted tile and chipped the tile, having to grind up the tile sending a dust cloud all thru my house. Make a video and written list of ALL incomplete work for Richard to work on the next day. If you feel Richard is not doing something right, research it; I went to google and YouTube to verify how some of the things should be done when I saw Richards poor workmanship. Another thing, are we not going thru this giant movement in our country where everyone is screaming that they have rights??? Don’t we live in America where we have aright to say what happens in our homes?? We are all consumers, including Judge Lapham, and as consumers we have to trust work people to come into our homes. We have to trust that these people will know their job, be honest and be safe. I am 60 years old and Judge Lapham gave me the impression that he thought I had no life experience and I was dumber than a box of rocks that just climbed out from under a rock and fell off the turnip truck. Judge Lapham put in his decision, While a homeowner has a perfect right to ask questions, examine the defendants work for defects and make her views known, the defendant is an independent contractor who is hired to accomplish a result in much the same way that a doctor is hired to perform surgery. What kind of statement is that?? Whether I am hiring a contractor or a surgeon, I have the right to expect the job to be done right and I have the right to say something when I see poor workmanship. With Richards poor workmanship and work ethics, if he was my surgeon I would be near death or dead. A surgeon will not open you up, take your parts out (Richard tore my house apart, taking out the damaged things) then say I don’t put you back together (Richard did not put a transition strip in-he doesn’t do that and did things wrong) or I can’t get you put back together (Richard didn’t install the tile under the door jams correctly because he can’t fit them-I went to YouTube and found the easy fix) or tell you to buy your own suture kit and sew yourself up, (similar to Richard telling me to go buy sharpie pens to color in his mistakes). I worked in medical/clerical for 35 years, in several settings of a hospital and if a surgeon had the work ethics Richard has, he would lose his license. I felt as if Judge Lapham was saying people are not allowed to be their own advocate as a patient and in your own home when you are paying someone thousands of dollars to do a job and you see they are not doing the job right. The difference between working with a bad contractor and a bad surgeon, the bad surgeon you can walk away and get another surgeon, with a bad contractor, you have to hire an attorney to get rid of the bad contractor. Even after I provided my pictures and documentation from other licensed professionals showing poor workmanship Judge Lapham used the term allegedly defective work, again the pictures tell the story and I can promise you that no one needs a degree in rocket science to seethe defective work. Plus, in this day and age I guess Judge Lapham has no clue that you can GOOGLE ANYTHING and get the answers you are looking for. In hindsight, I should have hired and videoed home inspector to go over all of Richards work. Have Richard sign documentation that if he runs into problems he is to put the problem in writing, with description of issue and resolution and extra cost because that is the way it is supposed to be done per the brochure. Richard said he told me there was a problem with my foundation and I told him to tile over the problem. Richard never told me there was a problem and since he says I told him to tile over the problem, Richard SHOULD have had me sign a release of liability form to protect his license-he didn’t and the judge did not believe me when I said Richard never told me there is a problem. If you have to hire other contractors to come in and clean up after Richard, video tape their inspection and the work they are doing because their written documentation means nothing either. In fact, try to get them to go to court with you, I didn’t ask because it was so hard to find people to come clean up Richards mess, I didn’t want to ruin the chance of them coming back if I needed future work done on my house. All I can say is you really need to protect yourself if you use Richard Hopkins. I have already turned in a complaint to the Contractor’s Board; IN FACT when I called the contractor's board before turning in my complaint, after Richard had Angela Hagerty illegally pose as an attorney and threatened to sue me for $75,000 even if I just turned in a complaint to the Contractor’s Board, the lady told me several times to GET YOUR COMPLAINT IN RIGHT AWAY. She also said they have complaint forms for a reason, to turn in complaints. At first I did not understand her urgency but when I learned about Richards history, I understood her urgency. Next, I will be contacting Richard Hopkins bond companies. The only people who have believed what I have said is the very first Judge who heard my case without looking at my documentation and awarded me $7,500 (Richard contested that and Judge Lapham ruled differently after seeing all my pictures and documentation). I am so grateful that Buildzoom went the extra step to put a warning up for consumers about Richards 30%tile ratings when compared to the rest of the contractors in the State of California. As I said in the beginning this is long but I hope you were able to understand the importance of the information I provided.