Five Star Appliance Repair

It was excellent, he knew was he is doing, polite and i'm very pleased.

Friendly and professional.

Everything went well.

I requested an appointment on his website...did not hear from anyone. I finally called, yes they had my request, just didn't get to it. We the tech said he was done; I asked if you could vacuum all dust around the coils, etc. I believe that a good/better tech would have done that without my asking. Other than that the work was satisfactory.

Steve from Five Star said the compressor was failing and since it would have cost more to replace the compressor than what I paid for the refrigerator, he installed a switch that would keep it going temporarily, giving me time to buy a new fridge.

Very well. Service was thorough; repairman was professional.

It went good. Found the problem.

It went very well in a timely manner. Work & time as stated.

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He simply took a cable tie and repositioned the drain hose, then he charged me $65 for the service call, but he did state and quot;no labor chargeand quot;. I have used him in the past so I considered him to be reliable. I would not have charged the customer, especially a repeat customer, in this situation. I would have given him $20 for his time since he was in the area anyway. He was here less than 5 minutes. In fact it took him longer to fill out the paperwork than it did to fix(?) the problem. He was in a real hurry to leave. I'll look elsewhere next time.

Our dishwasher 's touchpad was broken. I discussed the malfunction with the helpful man who answered my call; he estimated the repair cost, which would be more than half the cost of a new one, and , when I asked, gave me a recommendation for a new model, one also highly recommended by Consumer Reports. I appreciated his advice and we decided to purchase a new dishwasher. Based on this encounter, I would be very likely to hire this provider for future appliance repairs.

Repaired fast and efficiently .

The MWOven was functioning in all aspects except heating. I had researched the internet and found the diode and capacitor was, ostensibly, available...but not the magnetron. The circuit components checking required instruments I did not have. The technician could do this checking and determine if the oven could be repaired. He did and it couldn't. His performance was excellent in all respects. This work was a simple evaluation/diagnosis of the Microwave oven. No repair or replacement because, as previously noted, major parts are no longer available. End of review.

Found the leak. Repaired loose pipe.

My washer was not working properly, so I called Steve, who was recommended by a friend. He said he would be out the next day between 11:00 and 1:00 to check it and give an estimate and would call first. He called about 10:15 and was here early. He thoroughly checked the washer and found a switch to be stuck. He didn't have the correct switch and had to order it. He said he would have it the next day and would be here between 12:00 and 2:00 and again would call first. He called and was here before 11:30 and had it fixed in a few minutes. Steve was professional and explained what was going on.

Arrived on time, performed the work. Checked cooktop for performance, then cleaned area and disposed of broken cooktop.

I called them regarding repair of my microwave oven combo GE brand built in 1983. They asked me the model number and found that parts are no longer available for this unit. That saved me their $65.00 service call (a reasonable fee) and put on the right track. I felt very comfortable with tier knowledge and honest answer that it may not be fixable. My wife and I suspected that might be the case and they helped confirm our guess Being in a related service business myself for many years, it was refreshing to deal with a company that seems as honest and fair as I was dealing with my customers.

The work was simple and straightforward.

Arrived on time, he performed the work, and made suggestions for getting better performance from my dryer.

Side-by-side Whirlpool freezer/refrigerator (8 years old) stopped working. All contents spoiled. Called as soon as business opened. Serviceman arrived very shortly and identified problem (burned out relay switch) quickly. Had necessary replacement part on truck. Had unit back in operation within minutes. Serviceman was very knowledgeable, very friendly.

THEY ARE A VERY RELIABLE COMPANY. I CALLED THEM ON MONDAY AND THEY CAME OUT ON TUESDAY. I WAS VERY IMPRESSED WITH THE QUALITY OF WORK THEY PERFORMED FOR ME.