DIY Pools N Spas

"Kenneth had me do a repair. Unfortunatley it needed more parts which were no longer made any more. I told Kenneth that I could take back the part that I installed and get him an estimate for a new heater. He thought there was a magic warehouse somewhere that had a bunch of parts that were not manufactured anymore. After a second attempt to take back the part so he would not have to pay for something that was not fixed, and couldnt be fixed. He still said he wanted to find this magic warehouse with parts not made anymore. He paid me I went on my way. Went to supplier that was a couple miles away to get parts for next job across town, while at this time throwing away Kenneths old part.On my way to next job I get a call from Kenneth frantic. After telling his wife about the outcome of the repair I can just imagine how that conversation went. LOL She had told him to take back the part and get back some of the $$$ he had given me on Credit Card. I told him at tthis point it was to late I couldnt do that because I disposed of his old part already and was headed accross town to next job. He then proceeded to dispute the Credit Card transaction as well as started arbitration with Homeadvisor and me. HomeAdvisor contacted me got my side of the story and then saw no need for arbitration. They found I had done nothing wrong and that he should of let me take the part back and get refund to begin with. And then the Credit Card company ended up seeing it the same way. I am sorry this happened to Kenneth, I really wish he would of listened to me to begin with. Anthony McGee."

"Kinda thinking you are talking about Amy heater I installed. That was the only heater that was having issues as of recent. I explained to the other companies owner that the motherboard on the panel was the issue and needed replacing. I was told by her husband that he was going to talk to her and get back to me. I am still waiting to hear back from Amy in regard to replacing it and never did. I am still available whenever you are ready to move forward. Call me, I am still more than happy to help you with the repair needed. Anthony McGee."

"Jacqueline i'm sorry you and your husband had problems maintaining your pool. But this had nothing to do with the start-up I did for you guys. I was only hired to do new plaster chemical start up NOT weekly service. Which was back in August of 2019 last year, which means now being end of March 2020, 7 months have gone by since you decided you guys would take care of your own weekly maintenance. I'm not sure what you meant by me not showing up & just taking your $$$. I completed you chemical start up as well as helped you out with getting new filter cartridges installed. To say I just took your $$$ and disappeared is not true. I understand this is probably coming from frustration do to failing at maintaining the pool and ending up with black algae. I am always here if you need help and would still be happy to help maintain the pool weekly. (916) 804-8555 Sincerely, Anthony McGee"

"I tried to explain to Grant that this time of year all the pool get bad with leaves falling and some much worse than his. It?s just part of November and December. In order for my service tech to be able to touch all of them in a week he can only spend 15-20 min max at each one. Grant wasn't able to understand what I was trying to tell him. He then said I paid for a service and expect it. He then tried getting a replacement service on HomeAdvisor asking for bi-weekly service so he could pay less but the pool service e would be expected to do the same amount of work cause Grant is out of state the next few months no one is there to pick up the"

"Ron called me and said HE PURCHASED salt system. I told him I can?t warranty the system he purchased that he would have to go to the manufacturer to warranty their product and that I can only warranty my work. After he called me I sent him a message letting him know this again. For some reason Ron did not understand that the system he purchased was defective and was not my responsibility."