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Appliance Parts Center
Founded 2002 • With Angi since September 2013
Business Details
Phone Number
Address
7360 Auburn Blvd Ste A
Citrus Heights, CA 95610
Description
Verified Reviews
03/18/2016
BOB M.
.
Description of Work
.
Category appliance sales
Service Provider Response
Thanks for the review! We really appreciate you taking the time to do so. APC08/08/2014
Marilyn B.
Part of the kit works fine and has been installed on my dryer. The other part of the kit does not work. I would like for them to replace the kit since it is not working. The only way they will do that is to have me remove the parts of the kit that are working that I already paid someone to have them install it. If I did this their way, I would have to pay someone money to have them remove the parts, take the kit to them, get a new kit, and then have to pay to have someone to reinstall the parts all over again. I do not think this is fair at all. I don't even wish to have them replace the entire kit- just the parts that do not work- and they refuse do this. They are not a reasonable company
Description of Work
The company sold me a repair kit for my dryer.
Category appliance repair, appliance sales
Service Provider Response
When a brand new, undamaged part does not function, it is usually a manufacturers error. While we do have an all sales final policy like many in our industry, we will exchange parts under warranty in the condition you stated above. It appears we did offer to exchange your kit for a brand new kit, as you mentioned. To accept a return, we must inspect the part in question and test it, making sure it was truly nonfunctional, and not damaged during installation. In situations where we can just exchange a part of the purchase, we will. Unfortunately, some parts cannot be purchased individually, either by us or the customer. Your kit is a good example of multiple parts that are only made and sold all together by the manufacturer. I understand the stress and hassle of your situation, however I do find it to be fair and reasonable. We test all parts we can test for functionality before sale, inspect physical condition, and have all customers sign off on the condition before they leave with their purchases. We do the best we can on our end.05/30/2014
Michael L.
I had purchased my dryer there about a year ago. It stopped turning. I had to bring it in myself. Once there, it took them a while to get to it but then they only charged me $39 and it works great again. Slow but honest.
Description of Work
Repaired my dryer
Category appliance repair
Service Provider Response
We appreciate the review, unfortunately we only sell appliance parts. We do not and have never sold an appliance since we started in 2002. We do help troubleshoot for those who wish to do repairs, but we do not provide repair services ourselves. I believe you may have left this review for the incorrect business.02/11/2014
DAVID B.
Went well indeed, my dryer went out Sunday(2-9-14)we heard a pop.So I called an appliance repair outfit I've used in the past,we scheduled their earliest opening,Wed.............3 days away.I stopped by the appliance parts center and told Scott,one of the owners I think,about my issue.He told me I could do it myself,then,to my surprise he took me to a partly dismantled dryer just like mine and showed me exactly how to do it.We were both on the floor as he demonstrated the technique.I just finished the repair,my dryer works perfect.......................at a minimal cost of 18.00.Thanks Scott!
Description of Work
instructed me how to change electric dryer belt they sold me
Category appliance repair
Service Provider Response
Anytime! Glad I could help. I hope your dryer is still running well. Thanks for the good review-Scott09/03/2013
GLADYS M.
He is very patient and knowledgeable. His prices are fair.
Description of Work
He informed my husband how to fix our washer verses having to purchase a new part. We like that you can take your part in and he will let you know if it needs replaced.
Category appliance repair
Service Provider Response
Thank you for the review! It is greatly appreciated. SteveOther local Pros in your area
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Service Categories
Licensing
Services Offered
Appliance parts center including washers, dishwashers, heating, dryers, ranges, freezers, furnaces, refrigierators, ovens, trash compactors, air conditioning & electrostatic.
Services Not Offered
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Frequently Asked Questions & Answers about Appliance Parts Center
How is Appliance Parts Center overall rated?
Appliance Parts Center is currently rated 3.8 overall out of 5.
What days are Appliance Parts Center open?
Appliance Parts Center is open:
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
What payment options does Appliance Parts Center provide
Appliance Parts Center accepts the following forms of payment: Check, MasterCard, Visa, Financing Available
Does Appliance Parts Center offer free estimates?
No, Appliance Parts Center does not offer free project estimates.
Does Appliance Parts Center offer eco-friendly accreditations?
No, Appliance Parts Center does not offer eco-friendly accreditations.
Does Appliance Parts Center offer a senior discount?
No, Appliance Parts Center does not offer a senior discount.
Are warranties offered by Appliance Parts Center?
No, Appliance Parts Center does not offer warranties.
What services does Appliance Parts Center offer?
Appliance Parts Center offers the following services: Appliance parts center including washers, dishwashers, heating, dryers, ranges, freezers, furnaces, refrigierators, ovens, trash compactors, air conditioning & electrostatic.