We were wrong. The Home Depot, once they collect the entire estimated amount, they sub-contracted with a company that is based in Temecula. The rep that came-out, a week after we made full payment to the Home Depot in Eastlake - Chula Vista, was very efficient and explained everything. He helped me better understand what an integrated sink was, things like that. In the end, the people that installed it were also very efficient and top notch. They made sure it was a high quality product. The administrator (the person in the middle) for the company, Sheila Mueller, was very little help. She took several days to return calls, she continued to call and confirm the order because they had misplaced the paperwork, and they had to postpone delivery because it was on backorder for six weeks. RIDICULOUS.
Description of Work: We wanted our countertop upgraded from it's original 1956 construction. We chose the Home Depot thinking we would be helping contractors in our original area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$1,980
James J.
09/2007
5.0
water heater repair, home improvement stores
+ 0 more
Home Depot was very professional and friendly. They gave me great advice on which hot water heated would suit my needs best. They were all very knowledgeable and helpful and when they arrived the job was done quickly, efficiently and neatly. My only complaint was the price was just a little higher than I would have liked.
Description of Work: Home Depot sold me and installed my new hot water heater for my 1800 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
MERCEDES M.
04/2005
5.0
ceiling fans
+ -1 more
IT WAS THE GRAND OPENING OF THE STORE, THEREFORE, EVERBODY WAS VERY ATTENTIVE TO OUR NEEDS. OUR QUESTIONS WERE ANSWERED BY A VERY KNOWLEDGEABLE STAFF MEMBER OF THE STORE.
Description of Work: WE BOUGHT A NEW HOUSE RIGHT IN THE MIDDLE OF SUMMER. WE HAD NO FANS AND IT WAS 90 DEGREES. WE BOUGHT TWO NEW CEILING FANS.
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Service Categories
Hardware & Home Improvement Stores,
Ceiling Fans,
Appliance Sales and Installation,
Water Heaters,
Countertops and Backsplashes
FAQ
THE HOME DEPOT is currently rated 4.5 overall out of 5.
No, THE HOME DEPOT does not offer free project estimates.
No, THE HOME DEPOT does not offer eco-friendly accreditations.
No, THE HOME DEPOT does not offer a senior discount.
No, THE HOME DEPOT does not offer emergency services.