CALIFORNIA PROFESSIONAL CONTRACTORS

THE WORK WAS DONE IN A TIMELY FASHION AND WITHIN OUR LIMITED BUDGET IN SPRING OF 2004. JACK WAS VERY PROMPT IN RETURNING PHONE CALLS IN THE BEGINNING. THE PROBLEMS CAME AFTER THE WORK WAS COMPLETED: WITH THE RAIN DOWNPOUR IN THE PAST THREE MONTHS(SPRING 2005), WE EXPERIENCED FLOODING IN OUR BACK APARTMENT, AND A LEAK IN THE ROOF OF THE BATHROOM. JACK GAVE US SUGGESTIONS FOR WHAT WE COULD DO RE: THE FLOODING, BUT DID NOT OFFER TO FIX IT HIMSELF. IT TOOK MORE THAN THREE CALLS BEFORE HE SENT SOMEONE OUT TO FIX THE ROOF. WE STILL HAVE A LIGHT FIXTURE THAT DOES NOT TURN ON WHICH HE SAID HE WOULD FIX LAST YEAR, AND HAS NOT. JACK COMES ACROSS AS VERY PROFESSIONAL, AND WILL STOP BY TO LOOK AT THE HOUSE WHEN YOU CALL, BUT DID NOT SEEM TO WANT TO FOLLOW-THROUGH WITH SENDING PEOPLE OUT TO FIX THE PROBLEMS WITH THE SHODDY CONSTRUCTION, AND DID NOT ADMIT THAT THE CONSTRUCTION WAS SUB-PAR OR IN ANY WAY HIS COMPANY'S FAULT.