Sparkle N Shine

It was excellent, my house smells good & clean, and she came & squeeze me in before thanksgiving, i had her on October & come on a Sunday & she came to do the work. I would definitely hire her again,because she does a wonderful & excellent work

They were fine. They were reasonable in price. They did a good job as far as I could tell. I only used them a few times because I usually do it myself. There were three people who came. The owner was one of the three.

unknown

We had a fantastic experience using Sparkle N Shine. Our son arranged a one-time cleaning of the whole house and it could not have gone better. Ownership communicated promptly to set up an appointment time and went over what their workers could or could not do, which was a huge plus for anyone who, like us, has ever been stuck finding that out halfway through a job.
Three workers showed up exactly on time and worked for close to four hours straight setting our house to rights. They did a very thorough job and made sure we were satisfied before leaving. After the cleaners had left the owner called to follow up and ensure everything had gone well. Great job and great customer service. Solid A.

We tried several other companies before finding Sparkle n Shine, so we know there are a lot of "duds" out there - companies who over-promise and under deliver, employees who only work when the supervisor is there, etc. Sparkle n Shine is NOT like the others!!! Jen and Gregg (the owners) are amazing to work with, and have the highest of standards for all of their employees.  They do great work, are as OCD as I am when it comes to cleaning my house, and respond to special requests and schedule changes with grace.  They are friendly and respectful, work around even the craziest of schedules, don't mind my shedding pets, and have totally reasonable prices. I also love their policy that if they miss something, or if you are unhappy with anything, they will send someone out to fix it immediately.
If you need your home cleaned, and have high expectations, Call Sparkle n Shine! You won't be disappointed!

This review is long overdue but I was very busy moving when I hired this service. I am leaving it now because I am shocked to find that this service is still well-rated and other Angie's List subscribers should be forewarned.
The house I asked them to clean was completely EMPTY. There was no furniture in the house and nothing on the floors or in the cabinets. The previous occupant had cleaned, but there was still a little bit of debris in cabinets and drawers, and a fair amount of dust on the floors from the move-out process. I asked for a basic move-in/move-out that included wiping out every one of the kitchen cabinets, clean the bathrooms, dust the blinds, mop the floors. I asked the team to wipe out the refrigerator and the kitchen trash can. I was asked to pay $15.00 extra for this.
Although a team of three women showed up and they remained for a couple of hours, when they left the house was still dirty. I know this because I had to clean behind them. For example, there were still little bits of debris in the drawers and dust inside of the cabinets. I'm not sure that they had been wiped out with a cleaning product. The vinyl floors in the kitchen and bathroom were actually filthy - dirt remained on the floor when I cleaned it again.  The bathtub was still quite dirty (hair and other debris left inside). The refrigerator had not been wiped out at all because there was still food debris in the drawers.
The only items in the house that were actually clean were the blinds and the ceiling fans (they had been dusted).
It greatly surprised me that three women could not adequately clean an empty house, and I also wonder if they actually used any cleaning products on my floors and in my cabinets. Perhaps they only used water? There really is no suitable explanation.
I was told by the lead cleaner that all of the basic services plus the refrigerator had been performed even though they were not done.  I did speak to the owner and relayed my concerns, including the fact that telling my house had been cleaned when it had not is dishonest. I asked for my $15.00 back because it was clear the refrigerator had not been cleaned, but in all fairness I should have asked for and been refunded the cost of the entire sub-standard service.

UPDATE: the owner has provided an inaccurate response to my initial review. She says that she came to my house and I had no complaints, but that is not true. She arrived at the BEGINNING of the scheduled cleaning along with her team  to offer me a quote for the entire house. When we spoke it was before services had been rendered. She did not return to check in on her team at all.  In addition, I asked for my money back for the fridge (she did not offer) considering that I had already cleaned it after her team left. No need to have someone come and fix it when it had been done properly -- by me.  Again, this business owner is dishonest.

unknown

unknown

Contacted Jen 2 weeks before a party we were having---looking for a one time overall house cleaning.  She was super friendly and willing to work around our budget AND could fit us in to her schedule pretty quickly.  They arrived right on time, got right to work after a quick look around the house, and finished cleaning everything we had discussed within the agreed upon 4 hour time frame.  Best of all, the house looked fantastic!  We will certainly be using this service again!

.

.

I really like the girls that do the house cleaning.  Very friendly.  Very good.  They like there job because it shows.   

unknown

unknown

unknown

Sparkle and Shine is great! I have only positive things to say. They are always punctual, professional, thorough, careful, cheerful, and do a great job. I have recommended them to several people and am very happy with their services. 

unknown

unknown

They come out once a month and clean most of my home

Good job cleaning everything i asked them to clean, and there was a lot to do! They stayed longer than they said they would to get everything done. I didnt give them an A on all aspects of the grade because i found some trash in the back of the kitchen cabinets they cleaned, but everything else was well done. Would hire again.

I use Sparkle and Shine on a bi monthly basis  I won't quote a price as its based on the size of the house and what they do. The girls do great work and are always prompt.
they will do whatever you ask except  windows.  
I have been a client of Sparkle and Shine for over a year and have never had a complaint

Absolutely outstanding job. White glove clean. Will be calling them again. Love it.

Excellent!  The ladies arrived on time, and did an outstanding job.

It has been great. They did a very good job. The price is fine, it's very competitive. They've done everything really well.

unknown