New Wave Pool Remodeling, Inc.

The pool is 50 years old and had been empty for a while. When it came time to remodel, we got three estimates and Rick was the best quote and seemed the most dependable of the three companies. He scheduled the remodel quickly and the work was done on time. He had samples in the truck to show us right then. His crew was professional, quick, and cleaned up the old material. The pool is beautiful, and we are so pleased with the work done. We highly recommend New Wave Pool remodeling for their professionalism, competitive pricing, and a job well done! JB

Thanks

Our Pool Plaster and tiles needed replacing. We shopped a number of pool companies. The owner and family of New Wave Pools were incredibly helpful with zero pressure selling. Their prices were very competitive. Their installation of new tiles and pebbled plaster was near perfect. They followed up, were always on time and helpful and their tradesmen were amazing. We are very pleased with the results. Was actually better than we had hoped. I highly recommend. I like that they are family owned and run and were kind and helpful along with quality materials and work.

Great experience, completed in 4 weeks, excellent craftsmanship. New travertine coping, tile, Stonescapes mini pebble and replacement of concrete decking sections damaged by tree roots. Couldnâ t be happier with our beautiful pool! Thank you, New Wave.

Make sure everything you want is listed in your contract

Rick Fuston is the owner, he listened to all of my concerns and his crews did a wonderful job. My rock escaped pool has never looked this good, not even when it was installed 20 years ago! Would absolutely recommend New Wave pool remodeling Inc. Very satisfied!!

Very responsive to changes in plans (we added addition titling requirements after work was started). Work was accomplished on time, in a professional manner and when scheduled.

Existing pool remodel: The owner & all employees were very up-front and did exactly what they said they would do, as expected: costs, schedules and quality work. The crews were professional and we are very pleased with our swimming pool.

Outstanding job! I received quotes from six other pool remodelers. I chose New Wave because their quote was based on our pool remodeling needs. Workers were well mannered and respectable. Excellent job by all. Eric and Rick did an amazing job. Eric and Rick listened to our suggestions and kept it very professional. Couldn’t be happier. I would recommend New Wave to anyone that wants their pool remodeled.

Couldn't be happier with the outcome of my pool Remodel and the company I hired for the job. New Wave Pools were awesome from the start to a follow-up request with a problem with the pool light. They gave me a fair estimate, weren't the cheapest, (#2 of 5) but their reviews were good and swayed me to give them a try. I am so glad I did, they were responsive to all my phone calls and texts- returning my calls almost immediately. They were easy to work with even after we changed our mind on the type of coping, tile and color of plaster. They kept to our schedule. Demolition, tile and coping installation in the same week. They would have completed the plaster the next week but due to the death of my Father, they held-off until we were ready. Rick and Adam were two of the greatest guys to work with, highly recommend this family company.

The work crew is excellent, and they are really patient with materials selection

The first impression Eric displayed is what sold me on the company. After the signing the contract, the project went sideways. The communication was not what it should've been. They came to drain the pool on the wrong day and had to turn him away as i didn't want an empty pool for 4 days. I was called by the owner about 7am several times that crews were coming over that morning while I was 50 miles away at work. I'm sorry, I have a dog to put away and a locked gate to get into my backyard. The attention to detail from a professional on the actual installation wasn't there as well. This I believe is a result of not having any such foreman or pool representative there at all to check on the crews work. It shouldn't be the homeowners responsibility to point out flaws. The ledger stone had gaps between pieces and/or were broken. The sealant used around the pool and steps is low or not applied adequately. The quartz applied to the pool bottom and sides is uneven in places. There was black marks left on the coping that I couldn't remove. During the demolition they cracked my pool light niche and didn't repair or replace it. To this day the company hasn't seen the pool. We were very disappointed as this was a large project and purchase for us.

They did an excellent job. I would recommend themes anybody. They did a better job than what I was expecting.

Outstanding job done! I have recommended New Wave to 3 friends already. Workers were well mannered and respectable. Eric and Rick did an amazing job from first call to final. They also completed ahead of scheduled date.

The entire project was done in a timely manner

I don't write reviews often, but in this case I must... I went through the process of getting three estimates. New Wave had everything I was looking for in a pool remodel. From start to finish I was very impressed by their overall workmanship, creativity, recommendations and final outcome in this project. Their team was very quick and accurate in their prep work, making sure everything was protected and meticulous during their cleanup. Their communication in choosing the materials down to giving me a very accurate time frame was exact to a "T"! I you are looking for a company that will fulfill the exactness in what you are looking for, as well as reasonable pricing... "New Wave Pool Remodeling" is the one. Sincerely, R. J. Hanson "One very satisfied Customer"... Keep up the good work

Rick is a very honest and nice person. Communicated well with me on the project and his sons are very respectful and hard working. Project is ahead of schedule and things are looking good.