S C G Plumbing Co

We woke up without hot water and had to go the gym to take a shower and shave.Not fund! we called Steve and he was over right away. he managed the phone call with the manufacturer and got the warranty matter resolved but had to spend ALOT of time on the phone with half the plumbing distributors in the Inland Empire to find someone who had the right water heater in stock that day. then he had to get the manufacturer to contact the distributor and release the new water heater to us under warranty so we wouldn't have to pay for the new one. It's kind of a hassle but Steve took it all in stride. the reason  why this is so helpful to me is that I had to be out of the house and pretty much had to leave all of this to him to do and get done, i.e. getting the manufacturer to honor the warranty, finding the right water heater and then the awful drive to San Bernardino where he finally found it. and the drive back and the install, he handled it all for me while i was out the whole day as was my wife. Quite a chore and on Valentine's day to boot. great job great experience.