The Installers Inc.

A little hard the first day. Father and son team. Didn't want to listen to me and not run the heavy equipment up and down with thousands of pounds of loadage on the  portion that wasn't being replaced.  Smoking when I said I had asthma and throwing cigarette butts in my garden.  My street consists of neighbors who keep it clean, there is no trash and we like it that way.  I gave him an ashtray to use, I later found it thrown in the dirt.  Cracks appeared that shouldn't have and my asthma was in full swing the next day.  I called Mark though that nite and he actually fired them and they never came back.  He makes things right.  The next day was professional, friendly, knowledgeable and I was very impressed with the workmanship and the crew.  He even took some of the extra to my neighbors who always help me out and patched up 4 small holes of theirs, something he did not have to do.  Their clean-up was topnotch and he was clear about when I can drive on it.  I presented the new water use restriction rules for Paradise and even though the PID (Paradise Irrigation District) gave me a verbal go-ahead to use potable water for the construction on my off day, Mark is coming back on Friday to finish before 10am so he stays within their perimeters.  He is willing to work with you on every level to make sure as he said "we both walk away happy".  I would hire him again in a minute and suggest you do too.