Granite Transformations

It was very professional and they completed the kitchen in one week.

I was so pleased with the workmaship! Even the sales rep was fantastic, even though there was some difficulty in deciding what route to go with. They advertise no demolition, and they actually come in and make a template of your dimensions and space. They then come back and bring a custom-made granite counter top that fits perfectly over the counter. It only took a couple hours, and it was just a wonderful experience. I inquired about after care, and they said it was covered by lifetime guarantee. I was happy for one year. Then I started noticing rough patches. I started looking at it close and I decided to contact them back. Upon their return, they said "Oh, you're just looking for problems." I assured them I'm not. It's now starting to pit in places. I even have a friend who has the same type of counter top who confirmed she had the same issues. They've been out several times to try and fix it, to no avail. Apparently the product itself is defective. They have offered me the option to put yet another counter top over the defective counter. I'm concerned about the foundation under the fixture. He then started offering deals for installing a new shower, or he can give me some sort of a refund. I still have no resolution and I'm not sure what I should do. They have come out several times and just can't get it right. Even after spotting them at a home show, and calling them out for failing to come out and get it done, they still have fed me nothing but lies. They just keep telling me that they "Want to make it right."