Build.com Inc

Founded 2000 • With Angi since September 2006

Additional contact name - Sean Murphy. Additional DBAs - Faucet.com, LightingShowplace.com. See BBB for additional DBAs.

Verified Reviews

4.3

(4) Verified Reviews

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Showing 1-4 of 4 reviews
Darryl P.
5.0
11/14/2012
Fast, accurate, and professional. There is not a lot to say as everything went so well. I ordered a toilet from them on 10/12/12. They got right on the order and shipped it immediately. The shipment came in two packages, both of which were wrapped well to protect against damage. I had previously ordered a different toilet from eFaucet.com and had terrible experiences with that company. Within just a few minutes of placing my FaucetDirect order, I ordered the exact same toilet from Wayfair.com. The Wayfair company has been sending me e-mails about the order. The latest is that the shipment is again delayed and is now expected to arrive by 11/27/12. Whether it arrives then or not, I will not be using Wayfair again. Their price was a little higher than FaucetDirect, and taking so many weeks longer to ship the product is just not acceptable. The reason I ordered toilets from different companies is that, while these are for my own house, I have started a new residential construction-related business which may sometimes entail replacing existing toilets in other houses. I wanted to get experience with different companies before a job comes along needing that service. FaucetDirect.com is the same company as Build.com.
Description of Work
Ordered one Kohler two-piece Highline toilet with 10" rough-in and Sandbar color from this on-line company.
Category
plumbing, delivery service, home remodeling, interior painters
Michael D.
5.0
02/13/2012
An excellent experience on this first time purchase from FaucetDirect.
Description of Work
Ordered marble countertop online on a Wednesday afternoon. I received an email advising that the order had been filled and product was being shipped. I received the countertop by freight early the next Monday (today). The item was well packaged and delivered to my front door. The best thing about the whole process from FaucetDirect was that the shipping was "free".
Category
countertops, delivery service, marble & granite
Phil B.
1.0
02/23/2011
Company advertises "lifetime warranty" on its products but does not provide it. New faucet failed, leaking almost from first installation. Company stonewalled email requests for replacement and eventually sent parts to repair. When requested to cover installation cost, Company spokesperson said "It is our policy not to pay for service" What good is a "warranty" that leaves the major cost of repair uncovered? Customers should be warned not to put any trust is the Delta "warranty".
Description of Work
None
Category
plumbing, home improvement stores
ROBERT K.
3.0
09/29/2006
Not happy because they never told me my limitations on returns.
Description of Work
Bought plumbing parts and wouldn't let me return a part, which was never opened. It was there suggestion that I purchase it and didn't need it. Now I have a part that is of no use to me.
Category
home improvement stores

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Phone

Address

282 Convair Ave

Chico, CA 95973

Map showing Build.com IncView larger map

Other Information

Services Offered

Hardware & Home Improvement Stores,
Delivery Service,
Plumbing, Interior Painting, Kitchen and Bath Remodeling, Marble and Granite, Countertops and Backsplashes

Services Not Offered

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Payment options

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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Build.com Inc is currently rated 4.3 overall out of 5.

Build.com Inc is open:

Sunday: 9:00 AM - 2:00 PM

Monday: 5:00 AM - 6:00 PM

Tuesday: 5:00 AM - 6:00 PM

Wednesday: 5:00 AM - 6:00 PM

Thursday: 5:00 AM - 6:00 PM

Friday: 5:00 AM - 6:00 PM

Build.com Inc accepts the following forms of payment: American Express, Discover, MasterCard, Visa

No, Build.com Inc does not offer eco-friendly accreditations.

Build.com Inc offers the following services: Lighting, hardware wholesale & manufacturers, tools hand, electric, kitchen, ceiling materials, bathroom accessories, appliances & supplies, range hoods & canopies & home improvements,Faucets, kitchen & bathroom sinks, showers, accessories, mirrors, fixtures & parts.