
AFFORDABLE AUTOMOTIVE
About us
Affordable Automotive is a complete automotive service and repair facility that has proudly served the north state community since 1996. At Affordable Automotive we specialize in almost all makes and models and employ the highest trained ASE certified repair technicians. Our goal is to fix it right the first time and offer the 24 month or 24,000mile Napa Auto Care Peace of Mind Warranty. Affordable Automotive is the automotive repair shop that you can trust!
Business highlights
Services we offer
HIGH QUALITY AUTOMOTIVE REPAIR. SMOG INSPECTIONS. COMPLETE BRAKE REPAIR. TUNE-UP AND MAINTENANCE. FREE VEHICLE INSPECTIONS. COMPUTER DIAGNOSTICS. STEERING AND SUSPENSION REPAIR. FREE SHUTTLE SERVICE
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
9% | ||
0% | ||
5% | ||
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Angie's List and another friend recommended Affordable Automotive. They have an online appointment system, which I definitely prefer over calling. I just typed a short description of my problem and that I'd like to come in the next day. Within a half hour I got an email back saying that I could bring my car in on Monday (it was Wed when I contacted them). Perfect!
I dropped my car off Monday morning at 8 (there was a little line of people waiting to do the same). They called around noon with the news and estimate, I told them to go ahead, and it was all done by Tuesday at 3.
They have a 24 month/24000 miles warranty, so I assume they did quality work!
The experience was very stress-free. The employees were nice and polite. I will definitely go back!
One warning--when you're driving down Park, there is a decoy "Affordable Automotive Car and Truck Sales" business right around 20th Street. That's not the right place! :) Go a couple blocks further!
Affordable Auto not only solved the problem - but then said it was "no charge" because "they just checked the filter & put back in" (more than my Lexus Dealer did).Affordable Auto is simply OUTSTANDING !!! ...and incredibly FAIR on pricing. What a breath of fresh air these guys are. They just made me - a Customer of theirs - for life.
Not at all bad for the examine my van had. They found a couple of other things that will be needing attention in the near future and gave me estimates on fixing those items as well. They were very polite, explained in as much detail as I needed what was needed on my van, gave me the printed estimate and that was it....no high pressure.
While I was there, it seemed like ladies day! A lot of women were bringing their cars in...two were just for the free check up since they had just purchased used cars, others for scheduled work. Several of those told me that they would not take their cars to anyone else.
We are new to the area and one of the worst things in a new area is finding an automotive place that you can trust and feel comfortable dealing with. I believe that we found that in Affordable Automotive......which I initially checked out here on Angie's list!
This is the second time I have found Angie's list to be right on here in our new home! The first was a dentist....what could be more important a find that a pain-free dentist and an honest auto mechanic?!!
"The key to survival for a small business is to provide great service and produce a high quality product . My staff and I have worked very hard over the past 14 years to build a business that is well respected in the community. An unfortunate aspect of doing business for the public is that you can't control who comes into your shop. I feel that we went above and beyond what was necessary to repair this persons vehicle. The vehicle was towed in without an appointment with a massive oil leak, later that day the customer was able to drive the truck home for the total price of $36.18. The customer came back to the shop weeks later to complain that we had overlooked his broken motormounts and demanded that we install the parts that he purchased. I informed him that it is against our shop policy to install customer provided parts ( liability reasons ). His response was to threaten me with writing a bad review on Angie's List and to never return to my shop again. I find that it can sometimes be difficult to please everyone who comes through our doors, but solving the customers problems is what we work so hard to do at Affordable Automotive. Thankyou, Mike Button Owner"
Licensing
State Contractor License Requirements
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