About Trees

It went very well though there were a couple of small concerns after the work was done. After my contacting the office and explaining these concerns, they were immediately addressed to my complete satisfaction. I would definitely have them do more tree work for me if needed.

They did a great job

It was excellent. They did more than I asked them to. They cleaned everything thoroughly. Went above and beyond, just exceptionally nice.

Great. They were efficient and thorough. They had to use a chipper and had a large trailer to hold the debris from the chipper They used a crane to hold up the 12"diameter 19' long limbs that were over the trailer so it was not further damaged.

Outstanding job. Great customer service. Left the place neat and clean.

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unknown

The estimate came in writing via email, and all communication after that was with an office person, Nicole. I emailed specifying which parts of the estimate I wanted done (work on another tree was cancelled). As another reviewer wrote, their internal communication was not good. Crew did not know part of job had been cancelled, neither did the billing person so I got a bill for work that wasn't done. My biggest problem, though, is that instead of cutting the tree one section at a time and lowering it, they felled it all at once to fall into my driveway. Right next to the tree, between it and the driveway, was a 30 year old 4-foot tall beautiful, healthy juniper that over the years I've trimmed in a bonsai style. This poor juniper was crushed by the falling tree, with a good half of it now a pile of broken branches. I sent an email to Nicole about this problem, was told Scott would come by and look at it and "make it right," but three weeks have gone by and I haven't heard from him. Also, the crew unnecessarily trampled other plants in the yard, crossing rock flower bed edging to take short-cuts to the truck rather than taking the gravel path.

unknown

The work went very well even during poor weather. This is the second time that I have used them and they are consistent in terms of value and quality of work.  They seem to enjoy what they are doing. They made a point to follow up to make sure that I was was satisfied with the work.
The one lower point "B" on price is due to their not giving a senior discount.  However I did not even shop around for other prices as I have been very happy with the quality of their work.

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Came out gave me an estimate and explained everything the crew would do. Showed up on the date and time specified. The two man crew worked with accuracy and are true pro's at what they do. Climbed my tree and trimmed out dead branches and limbs that needed trimming back, took care of that and cleaned up all the cuttings and hauled it away. Very impressed!

unknown

Great job as usual !
We have used About Trees several times and will do so again.

cleaned up a large branch that fell from a tree

.I called for an estimate and it was done the day after I called. The estimator was very knowledgeable about trees and quoted a price that was well within what I had budgeted.  The crew come on the date and time scheduled. They worked well together and did not mind my hanging around and asking questions.  They did a favor and ground up some old wood that I had need to remove. They did the work efficiently.  They were very good about doing a very good clean up when it was over. I would recommend them to anyone looking for expert tree work. I got an additional 5% Angies discount as promised.

Our experience was great.  The crew showed up right on time.  They had to work in a narrow side yard to remove the trees.  It was fun to watch them work.  It is truly an art to do this kind of work without damaging the house and fence etc...  They did a great job cleaning up.  They also did a terrific job with the stump grinding.  I thought surely there would be some sprinkler damage and they used extra care in gettting the job done while keeping the sprinkler system in tact.  Gread job, I will recommend!

All went extremely smoothly and was a great experience.  I'll keep it short and sweet as there is nothing negative to say!

The crew and office staff at About Trees is professional, courteous and knowledgeable.  They arrived early at scheduled appointments and provided a wealth of info about tree replacement in this process.  Scott, the tree crew supervisor, was a pleasure to work with.  The tree crew themselves were professional, courteous and worked non-stop in doing their job.  They downed the trees, cut them up and raked everything to remove the debris.  The job was done in a matter of a few hours and when they left there was virtually no trace of the trees left behind.  They cut the larger pieces into firewood size, as requested, and chipped the rest.  There was no trace of trees ever having been where they were nor was there any trace of debris remaining.  The trimming of the trees was perfect, too.
If anyone ever needs to have trees removed, trimmed or otherwise... I would highly recommend About Trees as a go to for the job.

It went well.  They removed two large trees that I thought would result in damage to surrounding bushes, fences or landscaping.  Nothing was destroyed except for the two large trees.  They were cautious, fast and organized.  They cleaned up the mess as if nothing had happened.  The price included the removal of the stumps.

They did a terrific job.  They worked for nearly three hours.  We're very hopeful that the tree will now be able to heal and will survive.They did an excellent job of cleaning up after the work was completed.

Went very well. Stumps were ground the next week.
Cleanup was excellent.

It seemed really good, they cut it in no time and the prices were fair. I was on the couch reading a nice book, and the gentleman knocked on the door, the next thing I know was that he was trimming the trees. He did it in record time, but I didn't care for his attitude. He charged about 45 Dollars per limb. He seemed pretty sexist towards me.

I have nothing but great things to say about them. We plan on using them for tree removal soon as well. The gentleman that runs the company is very nice. We had problems with a lemon tree and he came out and secured it and did not charge for that service.