About Trees

It went very well though there were a couple of small concerns after the work was done. After my contacting the office and explaining these concerns, they were immediately addressed to my complete satisfaction. I would definitely have them do more tree work for me if needed.

They did a great job

It was excellent. They did more than I asked them to. They cleaned everything thoroughly. Went above and beyond, just exceptionally nice.

Great. They were efficient and thorough. They had to use a chipper and had a large trailer to hold the debris from the chipper They used a crane to hold up the 12"diameter 19' long limbs that were over the trailer so it was not further damaged.

Outstanding job. Great customer service. Left the place neat and clean.

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The estimate came in writing via email, and all communication after that was with an office person, Nicole. I emailed specifying which parts of the estimate I wanted done (work on another tree was cancelled). As another reviewer wrote, their internal communication was not good. Crew did not know part of job had been cancelled, neither did the billing person so I got a bill for work that wasn't done. My biggest problem, though, is that instead of cutting the tree one section at a time and lowering it, they felled it all at once to fall into my driveway. Right next to the tree, between it and the driveway, was a 30 year old 4-foot tall beautiful, healthy juniper that over the years I've trimmed in a bonsai style. This poor juniper was crushed by the falling tree, with a good half of it now a pile of broken branches. I sent an email to Nicole about this problem, was told Scott would come by and look at it and "make it right," but three weeks have gone by and I haven't heard from him. Also, the crew unnecessarily trampled other plants in the yard, crossing rock flower bed edging to take short-cuts to the truck rather than taking the gravel path.

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The work went very well even during poor weather. This is the second time that I have used them and they are consistent in terms of value and quality of work.  They seem to enjoy what they are doing. They made a point to follow up to make sure that I was was satisfied with the work.
The one lower point "B" on price is due to their not giving a senior discount.  However I did not even shop around for other prices as I have been very happy with the quality of their work.

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Came out gave me an estimate and explained everything the crew would do. Showed up on the date and time specified. The two man crew worked with accuracy and are true pro's at what they do. Climbed my tree and trimmed out dead branches and limbs that needed trimming back, took care of that and cleaned up all the cuttings and hauled it away. Very impressed!

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I received three bids for a large job and About Trees was the only company to think of reselling the wood from the extremely large trees which saved me a bit on their quote and I really liked the idea the wood would go to use of other than bark. 
They brought in a large crane to lift the branches over the house. 
About Trees did a great job and there was no damage or problems. 

Great job as usual !
We have used About Trees several times and will do so again.

4 guys arrived on time to do the job.  Very personable and professional.  Took about 4 hours.  Didn't leave a mess or break anything. thx Phil

cleaned up a large branch that fell from a tree

.I called for an estimate and it was done the day after I called. The estimator was very knowledgeable about trees and quoted a price that was well within what I had budgeted.  The crew come on the date and time scheduled. They worked well together and did not mind my hanging around and asking questions.  They did a favor and ground up some old wood that I had need to remove. They did the work efficiently.  They were very good about doing a very good clean up when it was over. I would recommend them to anyone looking for expert tree work. I got an additional 5% Angies discount as promised.