
Able Home Services Inc
About us
For fast and friendly local plumbing and electrical service across the Northern Sacramento Valley (including Butte, Yuba, Sutter, Glenn & Tehama Counties) you'll be delighted with the great value and expert service you receive from Able Plumbing & Electrical. License #627760, BBB Accredited, Long Term Employees, Over 20 Years in Business. Additional DBA - Able Plumbing & Electrical.
Business highlights
Services we offer
Plumbing. Hot Water. Drains. Electrical.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 13% | ||
| 7% | ||
| 10% | ||
| 7% |
"Thanks Mark for sharing your experience. We're thrilled to be able to help."
"Thank you [members name] for your ongoing trust in us. It's a privilege and and pleasure to serve you."
"Thank you so much for once again inviting us into your home to serve you and thank you for sharing your kind words. It really means a lot to us when someone like you takes their own time and goes out of their way to share their experience. We'll continue to be here whenever we you need us. Wishing you all the best! Your friends at Able Plumbing & Electrical."
The problem was eventually found to be a faulty switch where the electrical lines come to the house. But, this was after a significant amount of time in the home checking outlets. I can do this as one who has built an extension on his house and did the electrical. Once he found the problem he proceeded to tell me the switch needed replacement. Their final bill: $904.00. This for what should have been a 2 hour repair and a $50 part (I don't know the mark up because the invoice I received was not itemized).
I will note the person performing this job was pleasant and knowledgeable. Also the part was delivered from another town, adding to the time to repair.
My issue is the manner in which this company evaluated the problem. It was simple to identify and repair. Their approach seems to just keep the clock ticking.
Plumbing is always more expensive than you think, but Able seems to take real pride in their work and aim to get repeat customers.
"Thank you again for allowing us to be of service and for your kind words!"
"Thank you for you kind feedback and for your trust in us for so many years. We'll be here whenever you need us."
He opened & cleared obstruction from the kitchen fixture, finding debris rather like tiny black gravel. He asked if there had been a water heater replacement in recent months, which was correct. He said it was common for brittle pieces of old washers to be released into the system with such a replacement. He showed me how to clear filters & aerators in event of any recurrence, and took the debris with him for confirmation by others at Able. We were charged only a $29 minimum service fee. A day later, Michael called to confirm the consensus opinion at work. This was a very efficient, inexpensive, and satisfying experience.
"Great stuff! Thanks for sharing your experience; we glad we could help."
"Thank you for sharing your experience. We're blessed to be able to have a great team of people who's desire it is to make customers happy. Thanks for making us happy in return by your kind words!"
"Thank you for entrusting this significant project to us and for sharing your story on this site. A lot has changed since we began serving this community in 1991, but our dedication to making friends while helping neighbors hasn't changed. Please let us know if we can be of any further help."
"We sure appreciate your taking the time and effort to share your experience. Even more so, we appreciate your trust in us. Thanks!"
"So glad we could be of service. Thanks for your nice words of encouragement."
"Thank you for sharing your concerns and for giving us the opportunity to provide you with a refund because you felt that the cost, though approved in advance, was too high. We much prefer to give money back than to have an unhappy customer. I also want to commend you and thank you for rating us highly on Quality, Responsiveness, Punctuality, and Professionalism even though you felt the cost was more than you expected. That means a lot to us."
Second visit, extended gas line to opposite side of the house. Removed previous gas line from under the house, and plugged up the hole for me coming into the house. They also "capped" a line that was not in use under the house. (don't think they had to do that, or tell me)
The 2 man team was very prompt, courteous, and neat.
Always like a company that requests feedback on their service with a post stamped evaluation form!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.