Joe Sepe Heating & Air Conditioning

My AC stopped working in the middle of the summer during the 100 plus degree valley heat. I called multiple companies and nobody could come for days. I called Joe Sepe Heating & Air Conditioning and all their techs were booked but the owner Joe was so nice that he came himself due the urgency. He was professional, honest, knowledgeable and friendly. Replaced the part on the condenser for a reasonable price and even gave me tips to prevent future issues. Thanks Joe!

He was great! He was on time and professional.

I called Mr. Sepe on Sat. am (9/14/19) through the number on Angie's list. I got a voice message that everyone was busy helping customers but to leave a message and they'd get back to me. I left a message with my phone number, address, and the nature of the problem. Later in the day, around noon, when I still hadn't received a call back, I called the number on Mr. Sepe's website and left the same message. Still no callback. I waited until Tuesday without hearing from them so I called a third time (about 10am). I got the same "we're busy" voice message and left my same message (name, phone #, address, problem). Still no call back. I moved on and got the work done elsewhere. No judgement - maybe he's sick, maybe the business went bust, maybe he doesn't want my business. I don't know but it wasn't a good experience.

My AC stopped working in the middle of the summer during the 100 plus degree valley heat. I called multiple companies and nobody could come for days. I called Joe Sepe Heating & Air Conditioning and all their techs were booked but the owner Joe was so nice that he came himself due the urgency. He was professional, honest, knowledgeable and friendly. Replaced the part on the condenser for a reasonable price and even gave me tips to prevent future issues. Thanks Joe!

it went fantastic! couldn't ask for better. nick was exceptional and it is with great enthusiasm that i would recommend them to literally ANYONE. and i did! unfortunately, joe sepe does not serve the san gabriel valley = she will not be lucky like i am/was. which is very discouraging. but, again, joe sepe and his son nick = exceptional. professional. assessed what needed to be repaired and performed the repair on the same day. for a very reasonable price!

Heating was not turning on. Joe and his assistant inspected unit on roof and the electronic thermostat. Got the heat working within minutes of arrival. Identified the part that was not working properly and replaced it with a more reliable part. After examining the thermostat explained how the unit was working with a 2-stage heating levels. Very professional and consumer friendly. Will not hesitate to hire again. Seriously, considering annual check-ups by Joe Sepe Heating & Air!

Ten stars and a big applause for Joe Sepe Heating & Air Conditioning!! Joe recently installed a new heater and thermostat at my home replacing a scary old klunker. It was a tricky job as the space was super small and the heater needed to be compatible with a newer air conditioning unit that I didn’t need to replace. It took some keen problem solving skills on Joe’s part. Then he and his team executed a seamless installation. The unit works perfectly and I am extremely happy and grateful! Joe is a super nice, smart and trustworthy guy full of integrity. He was conscious of cost savings to me and very supportive in finding the best solution for my situation. He came over the day before Thanksgiving on barely a moment’s notice to evaluated the job, and I was toasty warm by the following Tuesday. If I have any other heating or air conditioning needs, hands down I will call Joe Sepe! I recommend Joe whole heartedly! “Thank you Joe… you have a customer for life!”

Examined everything. Found misplaced wire on Thermostat. I love these guys. They look for simplest causes. Honest and straightforward.

Our house was going up for sale so the last thing we wanted was to need a whole new unit when ours stopped working. Joe found that it was just a condenser that needed replacing for which we are eternally grateful.

The AC guy who came out was awesome!!! Very professional! He even picked up a piece of trash the trash guy dropped. He also recoiled my hose after he used it!

You don't need to call anyone else. This is the second time I have gone with Joe Sepe Heating and Air. This time for my Mom's place, he had the AC up and running same day I called. He had the Lennox fan motor on hand and done at a fair price. Very practical options presented and easy to work with.

Left a message for service, cleaning. We were in a fire area, Creek Fire. Joe called, worker(his son) came out in hour or so. Very professional, friendly. He explained what he was going to do. They installed the unit 4 years ago. Very happy with this company. When we had our unit installed, then our neighbor & a friend had this company install their new unit.

The repairman replaced a couple of items on the compressor which was from the 70's

They did their usual good job

A decade ago, I was an onsite resident manager in an apartment building that Joe serviced. The management company liked his service, and I had met him several times to coordinate his service calls there. When I moved back into my house, I had an HVAC guy that I knew previously. He's gone now, so I called Joe. Our Central AC was blowing air, but not cold air. He came out, inspected the unit, cleaned it out and determined that the fault was in the thermostat. Knowing I was handy, he suggested I could buy one and replace it myself, or he could do it, but it would cost another $100. I was struck by his efforts to save me money. But he then noticed that I had knocked out a metal pin when I last replaced the batteries in the thermostat. He fashioned a new one, stuck it in and all was well! Awesome. He did all he did and only charged me his service charge. Wow. I would use him again in a heartbeat.

His price was not only competitive, but it was for quality equipment.  Quite honestly, I've used nobody but them since I found them on Angie's List and I've used them a half dozen times for just like tune-ups and that kind of stuff.   That's the only thing, he's so busy, he's hard to get a hold of.  He was on time.  Once you get them, they're here on time.  Not only have I used him, I've referred him to friends and relatives.  I've written a review on him before and have used him after that.

They worked out very well

Most Excellent

Most recently for a system check up. I have confidence in them and service people that have come out have always been friendly and professional. And they like our dog!

Great. Very easy to schedule the appointment and work was completed very promptly.

They were great! They arrived early and always left my house clean at the end of the day. Very nice people. I love my new HVAC system!

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Completed the work successfully.

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I called 2 times And left detailed messages they didn't call me back at all