Human Nature Design & Construction Inc
About us
Human Nature Design & Construction Inc is a design to build and construction firm with a distinguished reputation. Our firm excels in residential and commercial projects. Whether you need help with minor updating, large-scale renovations or new construction, we’ll help you achieve the look you want, on time and within your budget!
Business highlights
Services we offer
& Construction Documents. New Construction & Complete Home Remodeling., Design Consultations, Providing Blue Prints
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 5% | ||
| 0% | ||
| 0% |
"Hi, It was a pleasure working with you on your project. Thank you"
"Thank you for hiring HND for your construction services. It was wonderful working with you."
"Thank you for business and the opportunity to work with you on your project."
"Thank you. It was great working with you on your project."
"Thank you (Member name removed)! I enjoyed working with you on the room addition and kitchen remodel. I look forward to our next job together making your house your ideal home! Leo"
"Ms. [Member Name Removed], My apologies for not being able to reach me. I have checked my email and spam but have no record of an email from you. I have not received any phone calls from you as well. My phone number is 818-633-1439. Is this what you have been calling? I make my living from people like you who call from Angie's list and it would be of no benefit to me to not answer your calls. Please, if your still interested,feel free to try again at 818-6331439 or email me at [email protected] Thank you, Leo Norel"
Leo was recommended to me by my neighbors who used him to build a new permitted bedroom. I took a look at it and liked what I saw. Leo is an architect by trade, trained in Europe. He is super-responsive (as can be seen by his many responses to reviews). Texts are returned within minutes. If you reach his voicemail, you'll get a text within a minute saying that he is in a meeting and will call later. I have never had someone respond this quickly. He is very professional, not pushy, and does not have that "I know what I'm doing" arrogance and isn't constantly in "sales-pitch" mode compared to others, in my opinion. When there is an issue, he is quick to resolve it, and very reasonable when asking for more money. His price is competitive and came in about 10% below other quotes that I received (without knowing what those other quotes were). Originally, I was planning to have the contractor build me an entire closet, but Leo advised me to let him frame the walls, and to call a closet specialist (ended up being Closet World) to build the closet within. That was great advice, saved money, ad the closet looks impeccable now. I have not used him as an architect myself, but watched him work on some designs for other projects while overseeing the workers here, so he still does that as well.
His manager, Jim, is very professional and nice. His workers were also great. No complaints. Knowledgable, quick, professional. Very concerned about cleaning up, laying down protective paper and plastic and so on. I am always very paranoid about being taken to the cleaners, and I just don't get that feeling from Human Nature Design. They seem like regular folks, just like you and me.
I have some future work coming up. They have already gone and consulted specialists about work that I may not do for another year or so, just to help me get an idea what is feasible and what is not.
Overall, I really appreciate Leo and his company and will definitely use them again, both as an architect and contractor.
"Hi [member name removed], It was wonderful working with you. I'm looking forward to our next project! Many Thanks, Leo"
"Thank you [member name removed]! Hope you enjoy your new Master Bath! It was a pleasure working with you. Leo Norel"
"Hi [member name removed], It was great working with you on your deck project with that every morning beautiful view of the ocean! It was a bonus for us every day as well! Looking forward to working with you again. Thank you, Leo Norel"
"What a Project! Thank for your kind words and the opportunity to work together on your project. Enjoy your Vacation! Best Regards, Leo Norel"
"Thank you for hiring us again to continue to work on your home improvment projects."
I eventually called Leo randomly to ask a few questions and he was totally friendly and helpful. He actually chatted with me for half an hour, discussing my plan, (and my dog). After a few calls and a consultation we had a plan, and he gave me a pretty dead-on estimate, WE ARE SO HAPPY!! They tweaked the door positioning perfectly on both rooms, and they feel completely different and cozy. We've got the light-filled sun room we've always needed, (with a high vaulted ceiling i didn't even know was an option). Lastly, the bathroom turned out great, with a whole tile motif that my wife loves, and i must admit has a totally oceanny vibe. As usual the crew was totally respectful and great with my kids and pets, super happy! i jhave a few other additions in mind. :)
"Thank you! I really enjoyed working with you as well! And agree your home turned out beautifully! I look forward to hearing from you about the backyard design we spoke of as well! All the best, , Leo"
"A pleasure meeting you and your family and look forward to the next remodel! Leo Norel"
"Pleasure working together on your home and wish you and your family all the best in your new home! Leo Norel"
"We got it done! Wonderful to work with you and thanks for the kind words! Leo Norel"
"Thank you!...a pleasure working for you as well."
The contract was signed on a Saturday and the demolition started the same day because I was in a tight deadline to move in. During the re-modeling process, we kept in touch almost everyday by meeting, calls and texts. The progress was good. There was this linen closet that needed to be demolished and I was concerned there might be pipes behind the wall. As expected, there was a long big pipe but Leo was able to re-locate it without charging me extra. Also, I was naive about bathroom tiling and he told me about adding base tile molding which showed that he was not trying to cut corner with naive client.
Leo also recommended a very good flooring guy (Renaldo) to sand the entire hardwood floor and fix a few broken parts. He also recommended Tampa Glass (slightly pricey but good quality and installation) to get a custom shower door. At the end, I also asked him to build a cat-walk in the attic and 3 wooden shelves in the storage room (with additional cost). I was pleasantly surprised when Leo offered me a free house cleaning as a bonus to celebrate the end of the re-modeling!
All in all, the whole process was quite smooth and headache-free. There was some minor mis-communication but everything went according to plan. I think the only area for improvement was to tighten up the work at the end because I felt the progress had slowed down towards the end to finish off the storage area and to hurl away the debris. Nevertheless, I am still a satisfied client.
"Glad you were happy with the work and you are enjoying your new home! Leo Norel"
"Thank you for saying I was a nice guy. I try to be with all I do. I am sorry you were not satisfied with the work, We did a final walk through after our work was completed and you did not raise any concerns or issues at that time. If however afterword you discovered a leak or any thing else that was not to your liking, I would have professionally responded to your request to fix whatever started leaking in a timely manner. But I did not hear anything from you at all. This is the first I've heard...4 months later."
He came out to my house and I told him about the different things I wanted to get done. My immediate plan was to start with an extensive double living room remodel. Including replacing the flooring, installing new lighting, renovating 2 fireplaces, replacing 4 windows, installing new custom cabinets and niches, and arching the doorways, paint, and wallpaper. I also needed to do structural repairs in my patio. Previous estimates I had received were about $50,000.00. What can I say? I have expensive taste! I also told him that it was the beginning of a whole house renovation which would require architectural drawings because I was also planning on doing a room addition which included 2 bathroom remodels (previous quotes were roughly $75,000. I also intend to remodel my kitchen, master bedroom, tile the courtyard and pool (probably over $100,000 in costs).
If I had known that $50,000 (or an eventual total of $225,000) in remodeling costs was not going to be enough money spent with him, I would not have wasted his time or mine.
"Hello (member name removed), I took the time to meet with you and we had several follow ups calls and emails several months ago and though at that time you had many ideas for projects you wanted to do, you stated to me that you wanted ONLY to do the living room and family room fireplaces and minor repairs, one at a time. I told you at that time that we do Major General Remodeling and that a Masonry Contractor would better suit your needs and budget. So here I am, very surprised that months later, out of the blue, you are posting a bad report when instead you could have contacted me at any time to tell me you had decided do more of the work at once. I would have happily and promptly sent you a proposal and bid for the complete job that would reflect your exact needs and budget."
"Thank you! Pleasure working with you as well! Leo Norel"
He's the most professional contractor I have yet to meet. He took a lot of time getting a feel for what I really wanted in my master bathroom and his price beat out the other 2 contractors I had spoken with. His crew was on time, neat, and friendly. He checked in with me every day with a progress update and I never felt intimidated when talking to him (contractors tend to be GRUMPY, but not this one). Overall, a quality person with a quality business.
It was a wonderfully easy process, and the end result is beautiful. Leo is my contractor now and I will use him for all of my projects!
"Very nice to work for you and your family on your beautiful home. I look forward to working with you in the future! Leo Norel"
Licensing
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FAQ
Contact Information
., Chatsworth, CA 91311
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