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Drain Master Plumbing & Rooter

5.0

(58) Verified Reviews

Founded 1993 • With Angi since April 2014

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020
Licensed
Trade License Number
947437
Bonded
Insured
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Hours

Monday
7:00 AM - 2:00 AM
Tuesday
7:00 AM - 2:00 AM
Wednesday
7:00 AM - 2:00 AM
Thursday
7:00 AM - 2:00 AM
Friday
7:00 AM - 2:00 AM
Saturday
8:00 AM - 9:00 PM

Company Contact

21700 Nordhoff st

Chatsworth, CA 91311

Description

Founded in 1993, Drain Master Plumbing & Rooter has served the greater Los Angeles area with a commitment to service and value. We have the experience and expertise to get the job done right the first time. Our skilled professionals use only the finest tools and materials and their trucks are the most well-equipped in Los Angeles County...

Verified Reviews

4.9

(58) Verified Reviews

Ratings Distribution

5

55

4

2

3

0

2

0

1

1

Rating Details

Price

4.9

Professionalism

5.0

Punctuality

5.0

Quality

5.0

Responsiveness

5.0

Read reviews by category

plumbers (54)drain cleaning (23)drain pipe installation (11)water heaters (7)home inspection (4)gas leak repair (1)well & water pump repair (1)septic tank service (1)
Showing 1-10 of 58 reviews
5.0

10/24/2020

We called several plumbing companies, but only Drain Master was able to come quickly to fix the leak. The plumber replaced the pipe and also discovered that our pressure gauge was broken, so the water pressure was too high in our pipes, which may have led to the leak. He replaced the gauge, and all is well. We received a discount as Angie's List members.

Description of Work
We had a water pipe leaking in the crawl space under our house.

Category plumbing,drain pipe

Cost $1,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/15/2020

1.0

07/18/2020

It has been 10 days and the company has not even reached out to me for the service. I did try to communicate further but still no call or reply received from them

Description of Work
Plumbing service call deal that I claimed.

Category plumbing

Work Completed On 07/18/2020

Service Provider Response

Hello, thank you for your feedback and apologize for not getting back to you sooner. For some reason we did not see the Angie’s List deal that you had claimed through the website and we are extremely busy due to overwhelming call volume. In emergency cases like this we recommend calling our company to speak to a live representative to schedule an appointment at our earliest available time frame. A...
5.0

07/18/2020

A year ago Drain Master replaced the sewer from front of house and did a fiberglass lining to city sewer. Great job and no issue since. However a few days ago an issue happened with the sewer from guesthouse: Drain Master had apparently condemned it not knowing we had a guesthouse. Back then we were new owners and I didn’t know the guesthouse had its own sewer line. I reached out to Drain Master a...

Description of Work
Plumbing

Category plumbing,drain pipe

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/18/2020

5.0

05/12/2020

I fixed it myself and NEVER MET OR USED HIS SERVICE!

Description of Work
Stopped drain.

Category drain pipe

Hire Again? Yes

Work Completed On 05/12/2020

5.0

03/13/2020

Had a great experience with Alex. He walked me through all of the fixes that had to be completed, and thoroughly made sure that everything was 💯 solid before finishing up. The professionalism was above my expectations and the cost was lower than i expected. I would definitely call upon him for a plumbing problem and refer him to others!

Description of Work
Plumbing

Category plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/31/2020

4.0

02/20/2020

Alex was able to stop by quickly and started work quickly. He was able to use a snake to loosen the stoppage, and put a camera down where he found roots in our pipe. For this we were charged $500. He does not offer digital copy of the footage (this is a common practice in the industry that I don't like). He was unable to cut the roots as the blades for his snake would not fit through the pipes und...

Description of Work
Toilets and showers backed up due to a blockage. Pretty gross.

Category drain cleaning

Cost $500

Services Performed? Yes

Work Completed On 02/08/2020

5.0

12/21/2019

they came..they saw...they fixed it

Description of Work
leaky faucet

Category plumbing,drain cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/21/2019

5.0

12/21/2019

they came..they saw...they fixed it

Description of Work
leaky faucet

Category plumbing,drain cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/21/2019

5.0

10/19/2019

I'm very happy with the guys at Drain Master. They are very professional. They were honest, prompt, courteous, clean, and very reachable. Their price is very reasonable. Alex was very patient when answering all my questions and very accommodating. Salvador and Hugo were great. They came in, prepped the area to prevent it from getting dirty, got the work done well, and then left the area as clean a...

Description of Work
Fix leak behind wall and replace water heater

Category plumbing,water heater repair

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/18/2019

Service Provider Response

Thank you [Member Name Removed] for giving us the opportunity to assist you with your plumbing needs. I’m glad to hear that your experience with Drain Master was a pleasant one.
5.0

10/06/2019

They responded quickly and were on time to evaluate our project, but declined to submit a bid

Description of Work
Replacing shower

Category plumbing

Hire Again? Yes

Work Completed On 10/06/2019

Services Offered

Residential Plumbing – Water Heaters, Drain Cleaning & Repair, Showers, Toilet Stoppage, Remodeling, Pex & Copper Piping, Sump Pumps, Sewer Lines, Dishwashers, Disposers, Faucets & Sinks, Floor Drains, & Inspections. Commercial Plumbing – Sewer Line Replacement & Trenchless sewer replacement. Pressure Regulators, earthquake gas shut off valves, hydro jetting, Perma-lining, and more.

Services Not Offered

Call for details.

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, PayPal
Senior Discount
20%
Emergency Service
Yes
Warranties
Yes