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USACO Service Corp

TV Repair

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.5
punctuality
4.8
Showing 1-3 of 3 reviews

Larry M.
03/2013
5.0
tv repair
  + -1 more
Perfect
Description of Work: There was a white spot about the size of a dime displaying when the background was light. The TV was about a half month short of its one year warranty. Usaco was very responsive and their work was very professional. They replaced the entire panel at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry I.
01/2013
5.0
tv repair
  + -1 more
Samsung 40" Digital TV (LN40A530) had defective/inappropriate capacitors (for Model Years 2007-2009) and after owning it for four years (and out of warranty) my TV failed to power on. Called Samsung. They had USACO call me for an appointment. An hour later I received a call from USACO and they set up an appointment for the next day. Two repair technicians (Art and Jesse) arrived ten minutes early; and very professionally and efficiently completed the job in my home in less than 20 minutes. They even got it to operate better than before in regard to the aspect ratio for non-digital channels. Since it was an established manufacturing problem, the repair was paid by Samsung. Quite pleased with both Samsung and USACO.
Description of Work: Very professional, punctual, friendly, and efficient. Capacitors replaced in less than 20 minutes.
Rating CategoryRating out of 5
Yes, I recommend this pro

Helen R.
11/2010
1.0
tv repair
  + -1 more
Our first red flag came when they demanded our credit card before they even showed up. They wanted $1,000.00 to replace the entire assembly, but when we declined, they said that if they could take it back to the shop, they might be able to fix it for $372.56. When we declined that, they offered to buy the set from us for "spare parts". Later, I did what I should have done in the first place, checked Angie's List for a reputable technician. He arrived within hours of our call, had all the necessary parts and tools with him, and fixed the set in 45 minutes for a cost of $169.00. It now works perfectly. I must assume that Usaco's technicians are either incompetent or dishonest.
Description of Work: I called Samsung customer service for a referral to an authorized repair person when the picture on my 46" LCD tv stopped working without several attempts to turn it on. They referred me to this company, who scheduled an appointment 5 days later. They took the tv apart, declared that it need an entire new assembly because Samsung no longer carried the parts needed to fix it. When we declined their services, they charged us $115.00 to put the TV back together.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$115

    Contact information

    16704 Marquardt Ave, Cerritos, CA 90703


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Repair

    FAQ

    USACO Service Corp is currently rated 4.6 overall out of 5.
    No, USACO Service Corp does not offer free project estimates.
    No, USACO Service Corp does not offer eco-friendly accreditations.
    No, USACO Service Corp does not offer a senior discount.
    No, USACO Service Corp does not offer emergency services.
    No, USACO Service Corp does not offer warranties.

    Contact information

    16704 Marquardt Ave, Cerritos, CA 90703