About us
Penske Chevrolet of Cerritos is proud to bring you a wide collection of new and used vehicles. We not only offer sales, but also assure brilliant after-sales services for your vehicle. So worry no more! The qualified and experienced staff at Penske Chevrolet of Cerritos will leave no opportunity to make sure that you leave our store absolutely pleased with our services. Find driving directions on our hours and directions page. Drop by our CERRITOS Chevrolet showroom today!
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Number of Stars | Image of Distribution | Number of Ratings |
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Filter reviews by service
Then I started having over heating problems. They replaced my water pump, belts, and upcharged me for a stock ac delco water pump upgrade. All of that was at the end of my warranty.
After the warranty ran out the vehicle overheated again. This time stopping to let it cool and restarting didn't work. Turns out it was the electric radiator fan. When stopped, new cars still run the fan to cool the antifreeze. Since the motor was degrading/seizing it was pulling a lot more current and killing the battery. They told me that they would cover the tow and fix it for free over the phone... until the next day. My warranty company had declined the new thermostat and that was the alleged culprit, so I had to pay the tow and they wanted to overhaul the engine too. Of course to the tune over a couple thousand dollars.
I paid them $100 for their trouble, took the vehicle home and replaced the $275 fan. I had a mechanic check and no bad gaskets or anything, the motor was in great shape just needed oil and transmission fluid changed (radiator and transmission cooler are combined so it was a precaution). Oh, and I still have the same thermostat that didn't need to be replaced and of course I was stuck with the $250 bill for towing since it was my negligence in not knowing what was actually wrong with the vehicle.
Do not believe the hype that the dealer has special tools and training to work on your car. Use this list and find a mechanic, your warranty covers repairs there too. They probably pay better and the owner will know a thing or 2 as well.
Shysters!
Licensing
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