Desert Services Landscaping, Inc.

DISSAPOINTED Customer of Sun West Pools DBA Desert Services (Owner Hector Ramirez) who built a pool for us in Trilpgy La Quinta that was completed end of December 2018. Owner does not employ a full team and uses subcontractors who actually turned out to be very good. The end results seem to be a well-constructed and finished pool. The bad part is we ignored reviews regarding the owner. Had some permit issues understanding some initial specifications which delayed project. Half way through Hector needed payments not due per the agreement. We also had one communication issue where he coped an attitude and threatened to walk off job. We did work through the issue and believed all was well but from that point forward it was apparent we were not. The last day of work everything was functioning perfectly but mysteriously the pool lights and landscape lighting stopped working, coincidence I think not. Took a week to resolve. Job was completed, paid in full, and he shut down all communications. We paid for complete set of new equipment but Hector used our original 15 year old controller and ?? year old salt cell, our first month’s pool service was not done regularly so we put our own pool company on earlier. We cannot get warranty paperwork or any signed off drawings and inspections. No responses to numerous texts, emails and calls. So if we have an issue we are on our own. Recommend you select a different contractor.

This is the worst company in the world. They totally messed up my hot tub and didn't abide by the written contract. Then after firing them, my pool equipment got vandalized!!!!!!! They go under several names (wonder why) Sunwest Pools and Desert Services. DONT HIRE THIS COMPANY!! READ ALL THE NEGATIVE REVIEWS ALL OVER THE INTERNET! Hector Ramirez is the owner, BUYERS BEWARE!!