WILLIAMS ROOFING CO

Everything went very well and I have to say that Williams and their sub-contractor (stucco work) exceeded all of my expectations. The estimation and proposal process was thorough and done in a timely manner. The estimate was priced very competitively to the other proposals I received and included all of the options and elements that were discussed on-site. Revisions for additional work that I requested were also handled very quickly and communications with Bob, Karen and the crew leader was always excellent. And finally, I've dealt with many work crews personally and in my previous employment and can safely say that these guys were excellent. I was home throughout the entire job and checked on progress several times a day and I was always impressed by their work rate, focus on the job, and overall professionalism. The roof looks great and I'll recommend Williams to anyone and everyone I know that needs roof work. Henry T. Hollister, Ca

Williams Roofing Company replaced our 3,600 square foot home roof and 1900 square foot barn roof in February 2022. We are extremely pleased with the customer service, quality craftmanship, and professionalism we received throughout the entire process. When we contacted Williams, our estimator returned our call the same day and was out to our property shortly afterwards to take measurements. He was very easy to work with and provided us with a competitive bid given the height and complicated nature of our roofs -- especially on our home. Included in the bid were options for 40- verses 50-year shingles as well as 15- verses 30-pound felt, which allowed us to get the best value for our investment. We really appreciated that level of detail in the bid. And best of all, he answered all of our questions throughout the project thoroughly and in a timely manner. The office staff was quick to both email and send hard-copy versions of the proposal contract and later the invoice and payment options. In other words, there were NO surprises. The crew arrived on our property on time each day and worked extremely hard to complete the teardown, felting, an shingling on both buildings in only 5 and a half days! They stopped working only to take a 15-minute break at 10:00am and a 30 minute lunch at 12:30pm. The crew was extremely respectful of our property and privacy while onsite, cleaned up at the end of each work day, and conducted themselves professionally during the county inspections. In fact, when the inspector came to do the final after the crew had left, he told me how impressed he was with the quality of the work performed by Williams Roofing Company. Several neighbors have stopped by and commented on the beauty of our new roofs and we have already recommended Williams Roofing Company to several parties. If I were to give Williams Roofing Company a letter grade, it would be A+.

As an architect I have used Williams Roofing on both my Church several times as well as my private residence. They do an excellent job and are always responsive and considerate. And cost effective. Daryl Hawkins, AIA

Great both times. I would highly recommend.

Every job has been completed on budget and with top quality results. Williams Roofing are our "go-to" guys for roof replacement or repairs.

It was completely quickly and with a guarantee.

Fantastic, a bit of a mess in our own home due to the fact it was an open beamed ceiling with nothing between the interior wood slat and the roof. I should have removed a lot out of that part of the house before the work began, not their fault. Lots of sand like stuff came down and I had to clean every evening, now bringing in a professional crew. I don't even want to look into the other part of the house attic! Again, not their fault. Williams pays Very close attention to any damage on your roof and advises you of it's repair in advance. It was amazing what they did on the two rentals we have that Really needed repairs.

Went without a hitch every time.

Excellent from start to finish

We are very much pleased with the work that Williams Roofing did. They did work to replace a lot of the old wood around the roof itself. They were prompt, hard-working, pleasant, and cleaned up their work areas. We would hire them again in a minute if we needed another roof put on. From beginning to end they did a great job.

Very timely, personable, good workmanship

Bob did a great job. Yes I will hire Williams on the next house too.

Very fine service, reasonable rates, always on time and careful. I have recommended them to others. THey fulfilled all the commitments and did no add on any sudden charges.

unknown

The only challenge was getting in the queue.  Company was slammed with repair requests after major storms.  Wanted to wait since I had heard the company was good from several neighbors and leaks were manageable with a few pots.  I was assured taht someone would be in touch within the week by the person who answered the phone.  When I did not hear back, I took the initiative and called to check on the status.  After some back and forth, the repair ticket gwas found in the piles.  When the paperwork was found, Williams Roofing was very responsive, providing an estimate and completing work within a matter of days.  Appreciated that the company provided a repair recommendation based on what was needed rather than trying to sell a new roof.  Honest, dependance, and good work.

unknown

We got three estimates for this project. One was about $5,000 higher; the other slightly lower. From the beginning, Williams Roofing stood out as by far the most professional. The Project Consultant, Don Cox, was very knowledgeable and clearly explained what needed to be done and why certain options would be recommended.
The estimate we received was very detailed. It had a base price for the minimum recommendation, plus multiple upgrade options from which to choose. Don took the time to go over the entire estimate with us and helped us zero in on which upgrade(s) made the most sense for our situation - without making us feel pressured. We decided to include a full roof ventilation system, even though it added to the cost, because it made good sense to do so.
Don informed us, up front, what contingencies to expect (such as rotted sheathing and that our skylight might need to be replaced). Both turned out to be true, although there was minimal damage to the 75-year old redwood sheathing. When the job got going, Don was onsite every day making sure things went smoothly, and he was available by phone when we had questions.
Our new roof is absolutely gorgeous! Even the City Inspector was impressed. We are very happy with the fine job Williams Roofing Company did for us and highly recommend their services.

unknown

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Very professional. While they were more expensive than others, I was impressed by the knowledge and competency of the person giving the estimate. Job was performed quickly and well. They cleaned up and handled all aspects of the job. Only trouble was getting the city to issue a permit in a timely manner.

I had used Williams Roofing in the past and had been satisfied with their work, price, etc.
I received a quote of $1495 for the work to be performed, which included some minor edge and valley patching on the asphalt roof, nail down of all flashings, and installation of a sheet metal kick-out. I had no idea how long the work would take so assumed the quote was fair. Mistake #1: Failed to get additional quotes/proposals from other roofing companies..
The initial work performed by the roofing company workers only took about 4 hours total (2 workers x 2 hours). The follow up work, to be performed at a later date, required a sub-contractor complete a small (1'x1') stucco patch to finish off the kick-out. It took a few weeks to schedule the stucco company, which was longer than the job was supposed to take. It was not spelled out in the proposal that the stucco patch work was going to be performed by a sub-contractor for the roofing company. The stucco work needed to be done ASAP because the house was being painted at the time and the stucco needed time to dry before painting.
Once the stucco work was completed, I talked with the roofing company representative and complained about the overall proposed cost of the job since it had only taken about 7 hours total and had been quoted $1495 (that's about $213 per hour), which seemed very unreasonable to me. He said he would see what he could do for me and possibly adjust the bill accordingly.

I received the bill about a week later and was very surprised to see that the bill was for $2095, or $600 more that the original quote. I assumed that the cost of the stucco work had been inadvertently added on top of the total job cost, since $600 was the itemized stucco cost that was quoted but was included in the total proposed cost of $1495. The Representative apologized and said he would redo the bill and resend it right away. About three weeks past and I did not receive a bill. I called the Representative and he seemed surprised and apologized and said a revised bill would be sent. About two days later I received a revised bill for $2400. Of course, by now, I'm just dumbfounded - what happened to the original contract price of $1495 (and possibly even a better price since the original quote may have been a bit too high?). I called the Representative again, again he apologized and said I should just send in payment for the original price of $1495. I was tired and worn down by this point and just said, fine, and sent in the payment.
Later, another stucco person, who I trust, and my painters told me that the kick-out that was installed by the roofing company was too small since it only protruded from the stucco about 1/2and quot;, barely enough to divert the water away from the roofline and into the gutter.
Lesson learned - never again Williams Roofing.

Williams Roofing sent out the best roofer that did a top shelf job. His attention to detail was very good and he should be considered a master craftsman. The roof looks beautiful and is well done. He took his time installing the roof and was meticulous in applying his trade.

Please see above. It was a fantastic experience, all the way around. I would highly recommend this company.

I feel that the project went very well. The materials were delivered on time and all the work was completed in a very timely manor. They were flexible and made some minor project adjustments that we requested. Their workers were efficient, capable and courtious. The project was on time and the final cost matched their original estimate. I woulld recommend Williams Roofing to any of my friends.

It seemed to be a fine company. They came out when they said they were going to come out. As I recalled there was no problem with it. In terms of price, I think they were high. I would probably use their services again in the future.