ALEXANDER ELECTRIC

great job ,very professional,keep they end clean and clear.

On Monday 3/3/17 I called for an appointment to bid work on a rental property. Karen answered the phone and we discussed the projects, both the bid elements and the repair aspect. She needed to confer with someone about it and called me back a short time later. I emailed details of the project to her at the address she provided karen@alexanderelectric.… and confirmed the appointment at 3:00 Friday. She asked for the tenant's contact information to confirm the appointment. The tenant took Friday afternoon off to open the property and no one ever showed up or contacted either of us by phone or email to say that they would not. Managing properties from out of the area is hard enough without unreliable vendors like Alexander Electric. UPDTATE: After reading this review, Karen Pulos sent the following reply to the email I had sent with all the details confirming the appointment: - "I'm sorry that you felt you had to reach out this way. Yes we should have had better follow up. I had called your tenant prior to this for the address which was not provided in this email. She never called me back. As the week progressed the week got busier so I forgot to try again, but it was hard to confirm an appointment with no call back and with no address to go to." No reply. No offer to make it right. No explanation why she didn't reply to my email or call me. Just an accusation, and the tenant says that she NEVER received the call Karen says she made. Oh, and the property address? It was the SUBJECT LINE of the email to which she replied.

Everything went very well. From scheduling to completing the work. They worked around my schedule and finished the job quickly. They were honest and fair. Would use again. They were willing to bill the manufacturer directly as the sauna was under warranty.

Came on time. Got right to work. Cleaned up after themselves. Finished timely.

I can't say enough great things about Alexander Electric. I had used them once before for a client of mine and they did amazing work. On this particular job, I couldn't get a final sign off on my project until some electrical issues were resolved. Not only did they squeeze me in the same day (busy time for them) for an estimate, but they were able to provide top notch service at a reasonable price. The work was completed in a quick and efficient manner. I would definitely use them again.