Tom Yancey Company
About us
Tom Yancey Company is owned and operated by Tom Yancey the great grandson of the Thomas Grayson Yancey the founder serving the Northern California since 1888. So...Don’t just call any old Yancey…Call 'Old Man Yancey' Along with this distinction comes age, experience and what we sometimes call…‘home improvement wisdom’. Why speak to a salesman when you can deal personally with Tom Yancey? You’re welcome to stop by our showroom and history center at 7101 Fair Oaks Blvd. to see our products and meet our knowledgeable staff. Always FREE estimates and Senior Discounts. Please visit our website tomyancey.com…Look for the bright green trucks. Additional Service Areas: Rescue, Rocklin, Dixon, Walnut Grove. Additional contact name - Marlo Bernardo. Additional email - [email protected].
Business highlights
Services we offer
. Attic restoration!! remove and install, Asphalt, Gutters, Leaf Guard, Patio Covers, Residential and Commercial Improvement: Re-Roofing, Siding, Steel, Tile, Windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 76% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 17% |
"Thank you for your past business, it sounds like we were able to facilitate what you needed in the past; however, this go around didn’t meet your expectations. I’m glad that we get a chance to explain this scenario to you and all of the people reading this review. The main difference is the timeline in which you contacted us. You, along with several others, called after we received a deluge of rain, almost 0.50” in the Sacramento area. Even with the influx of customers, each with their own emergent issues, we were able to get you on the first round of service (within 48-36 hours of initial call with corresponding deposit). However, as you mentioned, you were frustrated that we did not arrive one day after your call and deposit. I’m not sure that we, or any other roofing contractor, could have done so in that timeline. With rainy season upon us, we recommend calling as soon as you think you might need service rather than waiting until it’s too late. Thank you for your past business and we wish you luck in your future roofing endeavors."
"This harassment has been happening since 2015. These statements are misleading and not factual. We have been in business for over 30 years and pride ourselves in making our actual customers emphatically happy. For the real story feel free to call us at 916-979-1888."
Tom, the owner, came out to bid the job and talked extensively with my husband about what we wanted/needed. He was the only one to check inside the house to see if the roof around our skylight was leaking (it was). After reading reviews on multiple sites, checking the contractor's license board and BBB websites, we decided to hire Tom Yancey Co.
I am very happy with the new roof. Plus, the gutters look great and the guards are a better quality product than the ones shown to me by other roofers and at the same price.
I was very impressed with the workers who put on the new roof. They were friendly, courteous and always willing to answer my questions about the job. I have two dogs who stay outside when we're not at home and the workers did a great job of making sure to keep the gates closed.
My only criticism is that the foreman missed an appointment to meet at my house to discuss the dry rot repair. Otherwise, he was easy to get a hold of via call or text and he did keep me informed of the goings-on.
Next up on our house is new windows and front door and I'll be sure to get a bid from Tom.
"Thank you for the review we really appreciate your business!"
The work crew arrived as scheduled and went to work immediately removing our existing roof.
They were punctual, professional, non-invasive and did a beautiful job.
The work area and surrounding areas were kept clean, and they were responsive to any
questions or requests.
Additional repairs were made with no fuss at a reasonable fee.
We were kept informed of the daily status, and all permits were filed for us.
They have a hard working, considerate crew; and we are extremely pleased with the entire process,
and love the results.
We have already referred them to neighbors and friends.
"Thank you [Member name removed]....The date was actually "2014"....Thank you and [Member name removed] again for your business!!"
"Only a good company would have allowed [members name] to cancel her contract “midstream” and refund her money for her personal reasons. Turns out a neighbor and friend could do the job for less. [Members name] antenna was 49 years old rusted and decayed an freak, unexpected wind storm finely blew it down before we had sufficient crews to take it down. Our customers receive a 2 million General Liability policy with each purchase. Fortunately no one was injured and no damage occurred. Our employees did a good job removing her roof with our equipment leaving her home cleaner than when we arrived. My father, my mentor, used to say…”You can’t make all the people happy all the time…but I will always keep trying”…With a history spanning three centuries and 126 years I am the latest of four generations to have maintained the Yancey legacy. Since my father retired in 1988 I have focused on customer relationships. I am happy that most of my customers become my personal friends. I am so proud of my company and reputation, my image is captured on all our branding and marketing demonstrating my personal interest in my customer’s needs. My cell number is given to every one…my home phone and address number is easily found in the local phone books. I generally inspect every job we do before, during and after completion for satisfaction and quality. Over my career 10’s of thousands of homeowners have chosen Tom Yancey and are glad they did. Tom Yancey Company has been located on Fair Oaks Boulevard at Carmichael Park since 1988 and we will be here for you!"
windows and good quality.
The sales representative was knowledgeable about egress.
We did not choose this vendor because their price was higher than the other bids we received.
I would use Tom Yancey company again.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Contact Information
7101 Fair Oaks Blvd., Carmichael, CA 95608
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