The Rug Bug Inc

It's very efficient and the rugs look terrific when they're done. Two people come to complete the service, it takes them about two hours. The workers are fine, very professional and very efficient, they get everything really clean and the place looks good.

It went very well. The men who came were friendly, very efficient, the work was done thoroughly and quickly. The price was reasonable. We would definitely use their services again and highly recommend them.

It went very well, as usual with The Rug Bug. I'm very happy with this company and their service. They are punctual, polite and professional and do an excellent job at a fair price.

Mary was great to work with when we scheduled. The two gentlemen who cleaned the carpet were on time, very pleasant, and finished in about a half hour. This is the second time we've used The Rug Bug and we will definitely use them again.

We were getting a vacant home ready to sell that had been occupied by a tenant with a pet and small child for 6 years, We thought we may have to replace the carpet, as it was stained in quite a few spots and had issues with bunching in several areas that had become loose from the carpet strips. Jeff from Rug Bug gave us an estimate in mid-July, but advised that we wait on the carpet cleaning until the very last thing before we listed the house for sale, so that any other repairs/cleaning/painting was done prior to the rug cleaning. We called back 2.5 months later to schedule the cleaning, and Rug Bug honored the original estimate price $110 for cleaning and $170 for stretching the carpet. The carpet looked AWESOME and we did not have to replace it as we originally had thought. We were VERY pleased with their service from start to finish (and, a "shout out" to Mary in the front office, who was wonderful to deal with, as well!) and we're already planning to use them again to clean the carpets in our own house.

I left a message through Angie's list on a Sunday for the provider. My dog had gotten sick in several areas of the home and I was hoping they could come right away on Monday morning. Bright and early Monday morning I had a response. They could be there in two hours. They arrived on time and accomodated the stretching which they weren't sure they could do that day. They got all of the dog accidents out (beige carpet no less!) and the carpets look fantastic. This is by far the best carpet service I have ever used.

Timely, appointment within a week at my convenience. Expert cleaning, well supervised. Cost and quality of work much better than several well known carpet cleaning services I've used in the past.

Everything went perfect from the original call to make the appointment (with Mary) to the day of the cleaning. They were prompt, actually about 5 minutes early. There were two gentlemen, Jeff (one of the owners) & Steve. They were very professional and efficient and considerent of being in our home. When they needed to, they wore booties on their feet. They moved furniture in the living and dining room, which was all we wanted them to do. We were very pleased with the results. The job took about 2 hours and 15 minutes and the price ended up being about $35 dollars less that the original estimate. I would certainly use them again and highly recomment them to others.

They did three bedrooms and it was $90. I think their price was about the same as anyone else's.

The Rug Bug did a great job cleaning my carpets. In addition they were not only punctual but even a little early which was great. They took their time to get things as clean as possible and were great to work with. When I need carpet cleaning again I will be calling them.

They were responsive and professional. The chair didn't appear that much cleaner at the end of the service but it is difficult to clean upholstery. The company was good but not sure if I would bother to have furniture professionally cleaned again.

It was great and I'm using them for years. They're very good to work with, they're always on time and they're very reasonable. I would recommend them to anyone.

Had a serious problem with dog pee. He did a good job. The odor was much improved. The rest of the house was great.

This company is top notch. They are responsive and serious about their service quality. I have used them 3 times now and will only use them from here on out. I had them at my house and at my friends house who asked me for a reference.

Excellent work. The workers showed up on time and completed the work within a couple of hours. The lady that arranged the cleaning and the cleaning crew itself were very pleasant to work with. Also, compared to other carpet cleaning companies I've used in the past, this was a bargain. Needless to say, I plan to use them in the future.

I've used them before and will use them again.

EXCELLENT!! Rug Bug was spot-on!! On time, thorough, knowledgable, they provided additional information for keeping our rug in good shape, and when they left it looked like our rug was brand new! All aspects of the exchange were professional, friendly, timely and effective. Thank you Rug Bug? we will see you again next year!

We were happy with them. We were pleased that they were so thorough.

Timely appointment, on time, use of booties over shoes, professional, protection from dragging cords, hoses, etc.

They did an excellent job and brought life back to the old (20+years) couches!! They were on time and very pleasant to work with. I highly recommend them

Did a great job, courteous, friendly, professional. I would definitely call them again when needed.

My experience with The Rug Bug was fine, but they were slightly grumpy; it was the end of the day and I forgotten one rug which they had to do later and they were anxious to go home. They probably did a good job. They seemed very trustworthy, the older gentleman was very nice and was pleasant, then he got a little grumpy. They seemed to know what they were doing.

I have a 20 year old white couch from Ethan Allen now in a part of the house where it gets too much traffic so it was very dirty. Rug Bug came at the appointed time and were very professional, noting that there is probably accumulated dust in the pillows so excessive moisture would draw that out and stain the cover as it dried. They were careful to clean all they could and suggested that the cushions be left where they were when they left to prevent as much leeching of the cushion dust/dirt as possible. They couch will never be perfect - it needs replacing - but is useful / almost perfect in the meantime. Their price was well within the price as quoted over the phone. They did a wonderful job on an old piece of furniture.

I've used Rug bug twice now. First time they cleaned the carpets of a 3000 sq.ft. home I leased for 4 years before selling. It hadn't been cleaned in the 4 years it was leased, and there were several stains. Rug Bug did a good job getting most of the stains out, and I forget what they charged me, but it was considerably less than their competitors. More recently Rug Bug cleaned the carpets in another rental and did an excellent job getting up a stain that a year earlier didn't get up with rug cleaning. They charged me only $75 for 3 bedrooms. I was not present when the carpets were cleaned, so I didn't meet the crew, but they did a very good job at a cost well below their competitors. I will continue using them in the future.

The professionals from Rug Bug were fantastic. They quoted a good price and were very punctual. They were comfortable cleaning our oriental rug and it came out beautifully. We also had one room with some awful stains on a light carpet. After they were done, the 25 year old carpet looked like new. We will definitely use them again.