The Rug Bug Inc

Good as always

Very, very well

Service was wonderful!

It's very efficient and the rugs look terrific when they're done. Two people come to complete the service, it takes them about two hours. The workers are fine, very professional and very efficient, they get everything really clean and the place looks good.

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It went very well. The men who came were friendly, very efficient, the work was done thoroughly and quickly. The price was reasonable. We would definitely use their services again and highly recommend them.

It went very well, as usual with The Rug Bug. I'm very happy with this company and their service. They are punctual, polite and professional and do an excellent job at a fair price.

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Mary was great to work with when we scheduled. The two gentlemen who cleaned the carpet were on time, very pleasant, and finished in about a half hour. This is the second time we've used The Rug Bug and we will definitely use them again.

We were getting a vacant home ready to sell that had been occupied by a tenant with a pet and small child for 6 years,  We thought we may have to replace the carpet, as it was stained in quite a few spots and had issues with bunching in several areas that had become loose from the carpet strips. Jeff from Rug Bug gave us an estimate in mid-July, but advised that we wait on the carpet cleaning until the very last thing before we listed the house for sale, so that any other repairs/cleaning/painting was done prior to the rug cleaning.  We called back 2.5 months later to schedule the cleaning, and Rug Bug honored the original estimate price $110 for cleaning and $170 for stretching the carpet.  The carpet looked AWESOME and we did not have to replace it as we originally had thought.  We were VERY pleased with their service from start to finish (and, a "shout out" to Mary in the front office, who was wonderful to deal with, as well!) and we're already planning to use them again to clean the carpets in our own house.

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Everything went perfect from the original call to make the appointment (with Mary) to the day of the cleaning.  They were prompt, actually about 5 minutes early.  There were two gentlemen, Jeff (one of the owners) & Steve.  They were very professional and efficient and considerent of being in our home.  When they needed to, they wore booties on their feet.  They moved furniture in the living and dining room, which was all we wanted them to do.  We were very pleased with the results.  The job took about 2 hours and 15 minutes and the price ended up being about $35 dollars less that the original estimate.  I would certainly use them again and highly recomment them to others.

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They did three bedrooms and it was $90. I think their price was about the same as anyone else's.

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The Rug Bug did a great job cleaning my carpets. In addition they were not only punctual but even a little early which was great. They took their time to get things as clean as possible and were great to work with. When I need carpet cleaning again I will be calling them.

They were responsive and professional.  The chair didn't appear that much cleaner at the end of the service but it is difficult to clean upholstery.  The company was good but not sure if I would bother to have furniture professionally cleaned again.

It was great and I'm using them for years. They're very good to work with, they're always on time and they're very reasonable. I would recommend them to anyone.

Had a serious problem with dog pee.  He did a good job. The odor was much improved. The rest of the house was great.

Excellent work.  The workers showed up on time and completed the work within a couple of hours.  The lady that arranged the cleaning and the cleaning crew itself were very pleasant to work with.  Also, compared to other carpet cleaning companies I've used in the past, this was a bargain.  Needless to say, I plan to use them in the future.

I've used them before and will use them again.

EXCELLENT!!  Rug Bug was spot-on!!  On time, thorough, knowledgable, they provided additional information for keeping our rug in good shape, and when they left it looked like our rug was brand new!  All aspects of the exchange were professional, friendly, timely and effective.  Thank you Rug Bug? we will see you again next year!