LIVE WIRE INSTALLATIONS
About us
all low voltage systems design, installation, service, and repair
Business highlights
Services we offer
ALARM SYSTEMS, AUDIO VIDEO SYSTEMS, CABLE, CENTRAL VACUUM, COMMERCIAL PHONE SYSTEMS, COMPUTER NETWORKING AND SET-UP, CUSTOM REMOTE CONTROL PROGRAMMING, DISTRIBUTED AUDIO /VIDEO, HOME THEATER, INTERCOMS, SATELLITE, SECURITY CAMERAS, WIRELESS INTERNET SETUP
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
2% | ||
4% | ||
0% | ||
0% |
"I saw this bad review coming as soon as he started using foul language with me during my initial visit. At that point, I was done dealing with this person. I am nothing but respectful and if I cannot get it in return, there is no need to continue the conversation. Basically he wanted me to fix an issue with an Internet radio station. He couldn't comprehend that the problem was with the station itself and not with any of his equipment. He just couldn't grasp this no matter how I told him. He didn't openly tell me, but I figured out that there was another contractor there that installed the equipment initially. After my experience with this customer, I'm sure he burned that bridge and the original contractor didn't want to deal with this guy either. I don't blame him."
Called Mark and he told me it would be $85 for each camera and $75 to hook up the DVR unit price included all wiring and fixtures, Mark and Joe showed up right on time, got right to work, had to stop at the end of the day to go to another appointment, came back the following day and finished the job. Excellent workmanship, very good price and we are delighted with the service. Can view my home any time of the day or night from the monitors, PC's and Smart phone. Great technology and real piece of mind.
Tech Service from Swann is first rate and very easy to contact and clear instructions to follow. Very satisfied.
"i never got one phone call from this person. maybe she called someone else??"
Mark came and did an estimate for me, and I was really impressed with his demeanor. He was on time (which I am not used to with contractors AT ALL), friendly and honest. I decided to use him based on my meeting and the numerous positive reviews. I had just purchased a new large format LED TV and wanted it mounted on my wall with my sound bar mounted underneath it. I really wanted a clean installation with no wires showing. Mark and his assistant Joe showed up on time, were very careful with my equipment, friendly and did a really fantastic job. Now my tv and soundbar are mounted with no wires showing, I have internet hard wired for my devices and it looks wonderful. And it was all done by friendly guys and I didn't get any "oh we had to charge more than this because..." I was charged what the estimate was and I got exactly what I wanted. I will DEFINITELY be using Mark and Live Wire in the future for some other projects I want done.
First, Jeff was very responsive in answering my questions and providing me an estimate of his services. Second, Jeff worked with my schedule so that the work could be completed in a timely manner and without any inconvenience to me. Third, the work he did is outstanding! He advised me on the proper mount for my TV and then installed one that I chose. The mount I originally had on the TV was suggested by a different contractor and it began sagging after a 1 1/2 years. With Jeff's advice I was able to settle on the appropriate mount.
Finally, Jeff also moved a TV for me and mounted it on a different wall. He rewired it and replaced a bad HDMI cable that I didn't know was going out. He also moved the TV stand/cabinet that was under the TV to the new location.
I will use Jeff again and again if needed. He was very professional and I'm very satisfied with his service!
I highly recommend him/services. Would not hesitate to call him again..;)
As it turns out, I just had a very similar experience with Mark yesterday. I had Mark out for an estimate for a very small job. The job is to wire up 2 external speakers, run the speaker wire, connect it to the receiver in the house, etc. Mark told me the job would take around 2 hours. I was quoted $200. I thought $200 for 2 hours work seems pretty steep and I mentioned it in my E-mail to him, but I said if it could cover the things we already talked about, then I was still OK. I also said in my E-mail ?Please let me know if all the items below sound OK, or if they might incur a separate and extra charge.? Meaning, a separate or extra charge might still be OK, I would just like to have all the details down in black and white and know what to expect up front.
Anyway, I sent off my very detailed E-mail to Mark with a final line that finished with ??please let me know if this all still sounds OK for the $200.?
I have to say I was pretty shocked and annoyed when the next morning I received from Mark a one line E-mail that read ?Sorry but I think I have to pass on this job. Thanks for the consideration?.
My assumption from this response was that my E-mail was so detailed laying out how I thought the job should go, that it left very little wiggle room for profit margin, which is hard for me to understand. Mark already told me it would take him 2 hours or less to complete the job. By my count $200 for 2 hours is $100 an hour. It?s hard enough for me to justify paying someone $100 an hour to mount and wire speakers when I make less than $30 an hour. I kind of thought $100 an hour was a lot of money, but apparently it?s not enough for some people.
The bottom line is if you have DEEP pockets, by all means please contact Mark at Live Wire Installations. However, if you?re like me, an average guy on a budget, I would look elsewhere. Last time I checked, most handymen from Angie?s list or Craigslist can hook up home theater for around $20 - $30 an hour.
"i simply chose not to do business with this person. it wasn't about the size of the job. check the review below this one. ( i wasn't going to charge that customer anything, but he gave me $40 anyways) no, its not about the money why this person was turned down. i only do jobs one way, the right way. if you want something else then, yes go to craigslist and hire a handyman or something. if you want a professional and clean installation, then check out us licensed contractors here on Angie's List. by the way, i just received the super service award AGAIN (second year back to back) meaning i am in the top 5% in my field in my area. good luck with your project sir. hope you find what you are looking for."
Licensing
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