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White Sands Spa Repair Inc.

Pool and Spa Service

About us

White Sands Spa Repair specializes in spa & hot tub repair with 15 years experience.We also provide weekly spa service. Licensed and insured

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Spa repair,jacuzzi repair ,Hot tub repair, spa service

Services we don't offer

pool building, pool and spa removal

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Gary C.
02/2015
5.0
pool cleaners
  + -1 more
He did it in good time, and did not charge me for things that did not need to be completed. He did great job.
Description of Work: They fixed the spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Troy L.
02/2014
5.0
pool cleaners
  + -1 more
Showed up on time and was able to provide the service with no help.
Description of Work: Drain and fill hot tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Matt P.
11/2013
5.0
pool cleaners
  + -1 more
The service was good. nice guy he was quick and professional . a little pricy, but with the service I received I would use him again. The acid wash he did made the spa look like is was brand new.
Description of Work: provide cleaning of spa and filter, light acid wash on the pebble tech as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Gabriel W.
04/2013
5.0
pool cleaners
  + -1 more
He did a very good job.
Description of Work: install new pool motor and pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Matthew L.
03/2013
5.0
pool cleaners
  + -1 more
Our spa was no longer heating. Called on Saturday and White Sands squeezed us in on a holiday monday morning. He was punctual, his price was fair, and he had the part (circut board) for our tub on hand. We called several pool/ spa companies and most were disinterested for one reason or the other to come and service our spa in a timely manner. Would use White sands again in a heartbeat. He only does spas and he knows his stuff.
Description of Work: Charges labor for the first 30 minutes, and then for every hour. Diagnosed water heating issue within 2 minutes. Was a circut board and not the heater. Had the part on hand and replaced the part for the initial 30 minutes labor charge (+the circuit board)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Eugene R.
01/2013
5.0
pool cleaners
  + -1 more
The guy was on time. Very polite. Found the problem, fixed the problem. 45 minutes total. only charged 15 minutes because 30 min included in cost of service call. Gave good tips for using SPA and saving power.
Description of Work: quick, honest and professional
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Patricia T.
07/2012
5.0
pool cleaners
  + -1 more
My home warranty could not provide a service technician to repair my hot tub leak. I was authorized to find a local outside contractor to do the work. I joined Angie's list to find someone to do the repair. The site helped me narrow down the search to someone with a specific specialty. I found White Sands Pool and Spa Service and Repair and they seemed to provide exactly the service that I required. Casey (the owner) dealt directly with my home warranty company via several phone calls while trying to diagnosis needed repairs at the same time (and they were not too easy to deal with). I felt that this was out of the norm and he met my expectations. He went above and beyond to get home warranty to pay for the necessary repair. We had a set back with a faulty part that came in and was already installed before the defect with realized. Casey had to make a third trip to my property to install the new part . No additional fees were charged beyond the initial quote. The repair time did take longer than expected, but it was still much quicker than my home warranty could provide as I was waiting well over a month for a quality repair service and none could be located.
Description of Work: Replaced leaking pump, broken valve and installed ozonator in my hot tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Laura A.
04/2012
5.0
pool cleaners
  + -1 more
Excellent service and professionalism from the very first email/call. I will use Casey again, and I highly recommend him.
Description of Work: Casey came out to clean and service a spa that had been unused and empty for over 6 months. He made repairs and replaced parts as necessary and as agreed upon (for the estimated price, which was reasonable). In addition, he took extra time to teach me how to maintain the spa and to avoid future problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

    Contact information

    7803 Centella St Apt 6, Carlsbad, CA 92009

    www.whitesandspoolandspa.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    White Sands Spa Repair Inc. is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    White Sands Spa Repair Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, White Sands Spa Repair Inc. does not offer free project estimates.
    No, White Sands Spa Repair Inc. does not offer eco-friendly accreditations.
    No, White Sands Spa Repair Inc. does not offer a senior discount.
    Yes, White Sands Spa Repair Inc. offers emergency services.
    No, White Sands Spa Repair Inc. does not offer warranties.
    White Sands Spa Repair Inc. offers the following services: Spa repair,jacuzzi repair ,Hot tub repair, spa service
    pool building, pool and spa removal

    Contact information

    7803 Centella St Apt 6, Carlsbad, CA 92009

    www.whitesandspoolandspa.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM