California Shutters & Shades

Woman they sent out to take my order was not at all nice. When there was the first problem, she came out, and was NOT happy about it. Two very nice young men came out to finish the project. They had never seen a valance before, cut it all wrong, said they would come back when they knew what they were doing. Never saw them again.

Brad (owner), Ron and Cooper (installers) were highly professional, prompt, friendly, helpful and communicative. The product is outstanding as well. We are highly pleased and have already referred them to someone else.

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FABULOUS! Responded quickly, fixed the problem, and, in addition, explained how to adjust the shutters.

The person who came over to interview and ask what we wanted was probably a C- but the person who installed them was probably a B+. The lady who interviewed came out with wrong shutters but I might have told her the wrong kind, but she had already looked at what we had so we thought we would get the same thing and we didn't and it didn't match. The installer came out and said if you do not like these you do not have to pay and we will get you the right ones and saw that we had brass hinges. We did not hear from them and then they came out with all the correct stuff, but the installer initiated all that. But she saw all of that and said this color would match, and it match fine but the type of shutters did not. It could have been me, I asked for planation and they were not plantation but she never said anything about having them match others. I took around 4 months.

I have used them in the past for my rentals and as always they are very professional and provide excellent quality in their work.

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I initially contacted California Shutters and Shades in May 2015. We had just started a minor remodeling to our family room and kitchen nook. Robert Perry came out to go over window treatment options for 6 of our windows. He went over a couple of options, one of them their Hunter Douglas Palm Beach Shutters. I liked that they were made in the U.S. And had a great warranty And they looked well made, I didn't want to go with Chinese made shutters. Well, I couldn't make a choice yet as we were still in the midst of having wallpaper removed, a new T. V. Installation with ceiling mount speakers, and a coat of paint in kitchen, family room, and nook. I told Robert that I would let him know. In the meantime, I received prices and options from four other companies, from roller shades, shutters, Roman style shades, etc. I just could'nt make up my mind. In September, we were ready for the window coverings for the last touch to our rooms. I contacted Robert again, and he was kind to come visit again. I looked at the Hunter Douglas shutters a second time and said this was it. They just seemed to go with our remodeled rooms. I was thrilled to hear that they would arrive in 3 to 4 weeks. I received a call in October, three weeks after the initial order, that our shutters were in. I arranged for them to be installed the following week as I wanted our windows professionally cleaned. On October 23, John (or) Jon came out to install them. He was prompt and did an excellent job. I enjoyed our chat as he was working. Very friendly. I really liked the matching decorative window sills that complimented the shutters. John said he had never seen someone order the sills before, but he did an excellent job installing them. They add class to the shutters, although the shutters themselves are classy. I am so thrilled with the shutters. I got them with the hidden rod in the 3 1/2 inch louver. I had a folded panel over the kitchen sink as I have a tall faucet. I also wanted to be able to open the top half and bottom halves of the shutters separately. They look great in my kitchen, kitchen nook, and family room windows. I would use this company again.

Although the installers were nice, the transaction, I'm sorry to say was not a pleasant experience.  Genny seemed a little perturbed by my wishes for the blinds not to extend into the window and door, which I really stressed at the time of ordering, and when both the window one and the door one extended into the window and door, she had to come back.  She insisted that the door was okay, so the installers did the best they could to make it happen.  She was able to fix the window one, which not only had extended into the window, but was also a slat short of fitting correctly.

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Everything was fine and I am not sure if the price is fair or not. They did send someone out to measure, give an estimate and show samples. Once that was set up, things went on smoothly. I really do not have any complaints. They did well.

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Great results and product! Very happy with sales and install people. Only suggestion I'd have for the company is to not over-promise the timeline of when things will be complete, because this took way longer than what we originally understood.

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Prompt efficient and beautifully installed. Workers were neat and clean. They were recommended to me by Standard Pacific's design center....and I'd highly recommend them. I talked to two other companies who install shutters made in Asia, mine are Hunter Douglas made in USA for less money.

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Did a great job.  Very professional people and the shutters are high quality and look great.

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Met with a sales rep named Tylor.  He was knowledgeable and friendly.  He showed up on time, and had plenty of samples and answers to all of our questions!  Received the 10% discount promised from Angies List.  We were very happy with his professional demeanor.  He provided a comprehensive quote on the spot, and we felt it was competitive and fair.  He gave us a time frame for installation and we signed our purchase agreement.  The cost was half of what our builder quoted us with higher quality shutters!  Would recommend!

California Shutters and Shades is a family run business that seem to take great pride in their work. They came up to Murrieta from Carlsbad. the shutters they installed are absolutely beautiful. Our old ones were a mess and desperately needed replacing. I changed my mind on the color of the shutters. Fortunately, they hadn't been ordered yet and they were very accommodating. I did get blinds to match the kitchen cabinets; the rest of the house are all the same color, a beautiful creamy white called linen. Shannon runs the office with the help of her Mom (who is in training :) and her husband and father do the installation. I wasn't crazy about the salesman, but it's not like we were dating or going to be best friends, so that doesn't matter. He really knows the business and will bring the samples to your house. The price was vey reasonable and we're extremely pleased. You can't go wrong with this company. I am proud to show my house off now!

Blinds and shutters

Had new blinds installed throughout my house. Great quality. Nice people.