Description of Work: Repaired antique cuckoo clock, promptly and expertly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Bill K.
05/2015
5.0
clock repair
 + -1 more
unknown
Description of Work: Bob did a complete overhaul on my cuckoo clock which was not keeping time accurately and the cuckoo was not working.It was quite a bit more expensive than I had expected but seems to be working perfectly now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
mary W.
04/2015
5.0
clock repair
 + -1 more
unknown
Description of Work: Fixed the weights and the pendulum. Oiled up the system and got it started again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Eric H.
02/2015
3.0
clock repair
 + -1 more
unknown
Description of Work: Never did get to talk to Bob. The two ladies in the office were very nice and professional. However, the clock only worked for about three weeks and then quit and has never worked since. As they charged $300, I was quite unhappy about it. To be honest though, I did not return because the distance from my house to the business is too far. The last time I used Bob I actually spoke to him and the clock worked fine for many years. Obviously, he expanded his business and then retired leaving less knowledgeable people in charge..
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Herbert D.
06/2014
4.0
clock repair
 + -1 more
unknown
Description of Work: Repaired antique carriage clock, which had not run for five or more years. |Clock is running perfectly now. Initially after repair it did not keep accurate time, but they took it back an recalibrated it.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Len B.
05/2014
5.0
clock repair
 + -1 more
They provide me with excellent advice at no cost.
Description of Work: Called to check the cost to prepare a Wall Clock for shipping. They ask for a picture of the clock, which I emailed to them. Had to call them a few days later, but then they told me to remove the weights, tape the pendulum to retain it, then take the clock to UPS and have them pack and ship the clock. The clock is fragile and they didn't want the liability risk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
LARRY S.
01/2014
3.0
clock repair
 + -1 more
After a long period I called to find out what was happening. The first call yielded they were working on it. The second that the first spring they put in broke and they were waiting to put in another one. The last call yielded that they were adjusting the accuracy. At last I got the clock. It loses about 10 minutes a week.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Marilyn R.
08/2013
5.0
clock repair
 + -1 more
Gave most of the details above. His shop is in Carlsbad, CA and I am near Palm Springs so it's a 3-hour trip for him to come to the desert weekly, but he does it. Is almost always on time, too, in spite of the long trip.
Description of Work: He serviced my grandmother clock expertly and quickly. He used an electronic timer and the clock has been keeping absolutely perfect time. He also serviced a wall clock which I had to have him come back and it continued to stop. I think it is broken but that's another story. He has come back and taken that one with him. It will cost more ($300-$400) to completely refurbish but that will be worth it. My father built both of these clocks so they are worth it to me. I would absolutely trust him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
peggy S.
07/2013
2.0
clock repair
 + -1 more
SEE ABOVE
Description of Work: I needed the motor parts of several wall clocks replaced for me. When I went in(having heard rave reviews), he said he "would not order the parts for me until he needed them for several customers. I felt his attitude was rude. Then when I asked if he could replace them for me because I have arthritis in my hands, he agreed, but it was obvious he didn't want too. It was almost a month before he called me that the parts were in. Then, some of the clocks did not work.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
$75
Lorraine R.
07/2012
5.0
clock repair
 + -1 more
When I relocated I detached certain parts of my Danaker Grandfather Clock for my move. Once in my home I couldn't figure out how to re-attach the pendulum. Bob Bixler came to my home and re-attached the pendulum, oiled the parts, set the time and moon phase and softened the sound of the chimes. He was very friendly and professional. I have other clocks that need repair. Once I locate them when I unpack I will definitely go there to have them repaired.
Description of Work: re-attached the pendulum, oiled the parts, set the time and moon phase and softened the sound of the chimes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Judith F.
02/2011
5.0
clock repair
 + -1 more
see above
Description of Work: I have an old cuckoo clock from Germany that I had in storage and the chain had come off the track. I brought it down to Bob's and the service was done while I waited with no charge! Quite unexpected and I would definitely return to give them more business.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Annette H.
12/2010
5.0
clock repair
 + -1 more
It went perfectly, I explained service above, doesn't require a lot of detailed explanation, I know Bob spent about an hour with my clock, he knows what he's doing and I would trust him absolutely with any timepiece.
Description of Work: Bob cleaned, oiled, serviced, leveled my grandfather clock. He took it all apart and inspected the clock, performed necessary maintenance, explained how to care for it and was as neat as a pin. Couldn't ask for better job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
JOAN K.
09/2004
5.0
clock repair
 + -1 more
THIS STORE HAS A WELL-EARNED REPUTATION OF OFFERING QUALITY AND NAME BRANDS AT A COMPETITIVE PRICE. THEY ALSO OFFER FOLLOW-UP CARE AND ARE KNOWLEDGEABLE IN THE FIELD OF ANTIQUE CLOCKS.
Description of Work: I PURCHASED A GRANDFATHER CLOCK FROM BOB'S AND THEY CAME TO MY HOME TO KEEP IT CLEAN AND TUNED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
MICHAEL Y.
09/2004
5.0
clock repair
 + -1 more
GREAT JOB OF REPAIRING A GRANDFATHER CLOCK. ALSO VERY KNOWLEDGEABLE ABOUT ANTIQUE WATCHES.
Description of Work: SALE AND REPAIR OF ALL TYPES OF CLOCKS.
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Service Categories
Clock Repair
FAQ
Bob's Carlsbad Clock Shop Sales & Repair & Antique is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Bob's Carlsbad Clock Shop Sales & Repair & Antique accepts the following forms of payment: Check,Discover,MasterCard,Visa