Alex Appliances

They are very good, on time, price was very good and I would call them back.

We contacted Alex after our microwave oven stopped heating. We reached the company on the weekend, and a friendly woman assured us we'd get a call from Alex on Monday, which we did. He asked several questions about the problem to see if it was something that could just be solved by his directing us over the phone. It turned out to be more complicated, so he set up an appointment for the next day. He came on time, immediately diagnosed the problem, had the part needed already in his truck, installed it, and voila--we have a functioning microwave again. His price was extremely reasonable. We are delighted to have found Alex and will call him again for any appliance repairs needed.

Great, quickly assessed situation. Had part available and made repair.

We have an old (1983) dryer and Alex knows how to take care of such an old machine. He also encouraged us to keep maintaining it rather than buy a new one that has many more dunctions but will have a much shorter lifespan.

He was very helpful in answering all my questions and providing general advice about both my dryer and my washer. He repaired it quickly and was very professional.

Quite well. The previous provider was ready to change all kinds of things (can't remember provider name - not so memorable - which I got through you). Alex looked, and immediately said, "all it needs is a cleaning." He used my vacuum and some fluid he had and "voila" the fridge is working. No major change in the motor assembly was necessary. By the way, I don't think Alex is on your list of providers. Is he? I just called him because I had used him a couple of years ago and liked how he worked.

Perfect. He told me on the phone how to repair the problem and said that would save a service call. I asked him to come anyway. He ran diagnostic and his original instructions were correct. He is honest and fair. Excellent

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Excellent. Alex will be our go to service provider going forward. I have not included the charge for this service in this review because I don't feel it's pertinent. I will state the charge was very reasonable.

We had a problem with our refrigerator.  I think it was just a $60 service fee.  The worker was very good.  They left the area very clean when they were done.  I never really understood the reason it was doing what it was doing but he fixed the situation.  I just value communication.

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Great

I called Alex on 10/8/15 to repair my washing machine- we scheduled an appointment for 10/9/15 for between 1-4pm. 
10/9/15 Alex called 15 minutes prior to arrival.
Alex
arrived at 2:30 pm on 10/9/15  and within 15 minutes had diagnosed the
problem and given me a quote on the price to fix it.   I immediately
approved the cost of repair and he fixed it within 15 minutes.
Alex was professional, and did exactly what I needed him to do- fix the washing machine.  No hassle, professional, and nice.
Thanks Alex for a job well done!

Alex came exactly when he said he would. The issue with my Miele dishwasher was not easy to diagnose, but he took the time to figure out what was going on. He then spent considerable time on the phone with Miele Service to determine which part was required. He ordered the part and returned the following week to install it. It turned out to be a fairly expensive part, but it is now working and I am very satisfied. During his second visit, I also had him take a look at our refrigerator, which was leaking water. He had to do a bit of work to get it away from the wall, but diagnosed and repaired the problem (replaced a water line hose) for $30 -- a really good deal!
Alex is very professional and easy to work with. I will certainly call him again if I have any appliance problems.