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About us
Kay’s Busy Maids is proud to offer a full array of professional residential cleaning services. If it needs cleaning, we’re there to get the job done and we'll customize our services to meet your needs! Our rigorously trained employees bring over 20 years’ experience to every clean, and our “A” rating on Angie’s List gives you the peace of mind you need when you hire someone to work in your home!. Kay’s Busy Maids now operates in two metro areas: Portland, OR and San Diego, CA. We're proud to use effective, all-natural, and biodegradable cleaning products to keep your house clean without chemicals that could be toxic to the environment and to you. Not only that, but we guarantee your satisfaction 100% – if you aren't satisfied with the service we provide, we’ll come back the next day and re-do the job for free. It’s that easy!, Portland customers please call 503-830-8407 and San Diego customers please call 619-920-5877 Owned & operated by Keri Sue Whitney. We have a 48 hour rescheduling policy. The first time we show up and its a no show it is a fee of $35.00. The second time we show up at the scheduled appt. time and day and its a no show again it will result in the lost value of the deal purchased.
Business highlights
Emergency services offered
21 years of experience
Services we offer
Housecleaning. Window cleaning. Organizing.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.4491 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 21% | ||
| 9% | ||
| 3% | ||
| 2% |
Showing 1-25 of 491 reviews
Joseph C.
Aug 2017
Their price was not too bad. My wife said they were pretty professional. It took a while for them to get back to me. We were playing phone tag alot. I bought the deal in June and they could not get out until August. Then they got there, they said what would you like done, my wife said the bathrooms, dusting and a few other things. They did the bathrooms real nice and never got around to dusting. They other things were not done well. They can do good general cleaning but other things not well.
Deborah H.
Jan 2017
Excellent. They did a great job! I was always happy to come home after they had been here. They are very responsible and do great work. Very professional and used organic products.
Response from A Kays Busy Maids
"We love cleaning for you. Thank you"
Marie L.
Dec 2016
Not great. They didn't clean one of the bedrooms and some of my belongings were rifled through... I do not recommend their services.
Response from A Kays Busy Maids
"Your home is a hoarder house. The ladies had to move things off the counter, clean counter and place back on the counter in order to be able to clean. They left after 6 man hours of two ladies cleaning in a 980 square feet apt. You told them not to touch your bedroom since it was so packed full of boxes/suitcases. When the ladies left they had 10 black garbage bags full of garbage they had collected off the floors. That is how disgusting it was."
Sue B.
Oct 2016
Only one girl came so it took her most of the day but she did an excellent job. She was careful, thorough, and efficient. The house looked great when she was done. We were very happy with her work and would definitely use the servicer again.
Lisa P.
Aug 2016
unknown
Response from A Kays Busy Maids
"Thank you"
Sandi S.
Jul 2016
They had to change the date, they day before?so it was rather inconvenient. We were treated rudely over the phone several times. The maids did a great job, but we were very unimpressed at the poor level of customer service.
Response from A Kays Busy Maids
"The day you were scheduled for Rosie got the flu so I called and asked if it would be okay to send a different set of cleaning ladies the next day. You yelled at me and were really mean and nasty. You have no compassion I couldn't send Rosie sick to clean and were unappreciative when I moved our schedule around to be able to send a set of different ladies out the very next day even though we had been fully booked a month out. You acted liked it wasn't good enough. Your retired and mentioned your home everyday anyway. So it was really insensitive how you gave me a hard time about having to come to next day. I'm very nice. I'm Mormon and I love to help people. You really hurt my feelings how you were mean and nasty I couldn't send Rosie sick to your house. I don't understand why you would want her to clean sick with the flu."
Talitha M.
Jun 2016
I would not use them in the future. Their cleaning was fine, but they were really hard to schedule with, and they cancelled the first appointment at the last minute on the really last day, so it was hard to get another appointment in with them.
Response from A Kays Busy Maids
"We were not hard to schedule with. You would tell us on Sunday you needed it the very next day and we were booked. You can't expect us to drop everything and come the very next day. We mentioned to call a week before needing cleaning but you called three times expecting it the very next day. Totally thinking about yourself only and thinking your the only person that matters. Then you got mad we didn't move those scheduled customers to another day to please you. What a princess!"
Kristi B.
May 2016
unknown
Caroline N.
Apr 2016
.
Response from A Kays Busy Maids
"Thank you for having us clean house and we look forward to cleaning for you in the future."
Kent W.
Feb 2016
They did good work.
Response from A Kays Busy Maids
"Thank you sir for taking the time to write us a review"
Deborah H.
Feb 2016
unknown
Response from A Kays Busy Maids
"Thank you and we love working with you."
Wanhua L.
Feb 2016
It was so so. There were no additional costs. They just did a small cleaning. I have used other maids before and $85 would clean the whole house. This one pays for only 20% of the area that got cleaned. I wouldn't use them again. They could have been more efficient and covered more area. The price is fine and an A if they clean the whole house but not for just a little area. Responsiveness was fine. They were on time.
Response from A Kays Busy Maids
"This household purchased a deal for 4 man hours and they hadn't had their home cleaned for several months. The home is over 2,000 square feet. The bathrooms and kitchen were so dirty the girls worked for 4 man hours straight cleaning then asked if they would like to purchase additional hours to finish the rest of the first time deep cleaning the home needed and they refused. If they wanted regular services it would take only 4 man hours each time but the first time deep cleaning takes longer to catch up the home and get it ready for regular services."
Phyllis M.
Jan 2016
unknown
Response from A Kays Busy Maids
"Thank you for having us clean house and we would love to clean for you again"
PEGGY R.
Jan 2016
unknown
Response from A Kays Busy Maids
"We actually scheduled you three following times and you canceled the day of on us so I asked you to get a refund."
William B.
Jan 2016
unknown
Kim C.
Jan 2016
unknown
Response from A Kays Busy Maids
"We cleaned and you were upset you couldn't get it for eight dollars only after we had two ladies cleaned all day from nine am to five pm."
Fred J.
Dec 2015
I ended up paying more and it was partly my fault in doing that. I scheduled them and they came when they were scheduled. I have gone to another provider and I think that they are a little better and I know they are cheaper. They were alright and we have used them more than once. Because of cost factors, I have gone with another provider. I would consider using them in future.
Cynthia S.
Dec 2015
unknown
Response from A Kays Busy Maids
"We live cleaning for you Thank you"
Richard C.
Dec 2015
They did a good job. They were energetic and professional.
Response from A Kays Busy Maids
"Thank you and it was fun to clean your home"
Daniel R.
Dec 2015
unknown
Response from A Kays Busy Maids
"I'm not sure why you left us a bad review because you tipped the ladies that cleaned for you and said you were happy when they finished over the phone to me I even said they can stay if you need anything else done to make you happy"
Wessal K.
Dec 2015
unknown
Response from A Kays Busy Maids
"Thank you sir"
Tryna R.
Dec 2015
unknown
Response from A Kays Busy Maids
"We love cleaning for you"
Joy E.
Nov 2015
unknown
Response from A Kays Busy Maids
"Thank you"
Kim G.
Nov 2015
They came in and cleaned very well
Response from A Kays Busy Maids
"If you write we can't and cleaned very well then why only a b review in every category"
Mark L.
Nov 2015
It was good. They were great. I liked the people who were here doing it. There were two ladies. They were very good.
Licensing
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FAQ
A Kays Busy Maids is currently rated 4.4 overall out of 5.
A Kays Busy Maids accepts the following forms of payment: CreditCard
No, A Kays Busy Maids does not offer free project estimates.
No, A Kays Busy Maids does not offer eco-friendly accreditations.
No, A Kays Busy Maids does not offer a senior discount.
Yes, A Kays Busy Maids offers emergency services.
No, A Kays Busy Maids does not offer warranties.