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Rowland Air Inc

4.6

(125) Verified Reviews

Founded 1987 • With Angi since December 2010

Licensed
Trade License Number
920387
Trade License Locale
CA
Trade License Authority
California: Contractors
Trade License Expiration
07/31/2023
Bonded
Insured
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Hours

Sunday
8:00 AM - 9:00 PM
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM

Company Contact

17007 Sierra Hwy

Canyon Country, CA 91351

Description

At Rowland Air, we know that customer service satisfaction has always been and will continue to be the main reason for our success. We are committed to the goal of providing our customers with the most dependable, economical, and professional heating and air conditioning system available today. With continuous service since 1987, our customers can trust and depend on us to provide the expertise they need for a professional installation. At Rowland Air we understand the discomfort of having an air conditioning system go down during an extreme summer! Our air conditioning specialists are ready when you call to assist you in your time of need. Whether you have a forced air conditioning system, a heat pump, or an evaporator cooler, our service professionals can take care of any problem that may arise. We pride ourselves in being able to handle any emergency and keeping our customers cool and happy throughout the summer. Contact us today for your repairs or replacement needs! Rowland Air heating service is your local neighborhood heating specialists. Serving thousands of happy customers every year, we solved many problems that elude other heating companies. Our heating specialists are experts in servicing gravity furnaces, forced air furnaces, and heat pumps. We are often able to make repairs and/or adjustments on the spot without making unnecessary trips and wasting time. If you do need a major repair or replacement, our heating technicians can usually have the process taken care of within one or two days. Either way you have the best possible service with only minimal inconvenience. Installations Rowland Air guarantees your satisfaction with your new heating and air conditioning units. Call today for your free quote for replacements or additions. Please contact Rowland Air directly to discuss your duct testing needs. Also Serving other portions of California, Ask for details. Additional contact names - Mike Avalos, Lawrence Rowland, Scott Piccininno. Additional emails - mike@rowlandair.com, rowlandairss@aol.com, scott@rowlandair.com....

Verified Reviews

4.6

(125) Verified Reviews

Ratings Distribution

5

96

4

9

3

5

2

7

1

8

Rating Details

Price

4.4

Professionalism

4.8

Punctuality

4.8

Quality

4.8

Responsiveness

4.8

Read reviews by category

HVAC Companies (122)air duct cleaning (10)appliance repair (10)electrician (6)home energy audit (3)insulation (2)
Showing 1-10 of 125 reviews
5.0

01/28/2020

They were very good. They explained everything, prompt, and punctual. They did a great job and done very quickly.

Description of Work
They installed heating & air conditioning system.

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/28/2018

1.0

12/28/2019

Extremely unprofessional: My friend recommended COSTCO after they did his AC. We went to COSTCO for my AC and they sent Rowland Air. Robert came out to give a quote which was high. We started discussing which things to change to reduce the price. I told him what my friend paid for his unit which was the same as the unit I need. Robert said he would go back to look up my friend' job since they work...

Description of Work
New AC Install

Category heating & air conditioning/hvac

Work Completed On 12/28/2019

Service Provider Response

Our Design Specialist, Robert did meet with [Member Name Removed] M. to prepare an estimate for [Member Name Removed]' mother's home. Robert spent several hours doing a thorough analysis of the property and reviewed many different options with [Member Name Removed] briefly showed Robert two separate estimates he received via email from other HVAC contractors and discussed the difference in price w...
5.0

07/08/2018

After having received estimates from up to five providers, I decided on Rowland Air. Chris Michailov, Rowland Air's Comfort Advisor, had spent many hours reviewing my house's specific set up and consulted me thoroughly on the best products and needed work to run heat and A/C efficiently within my home. I welcomed the precise and comprehensive documentation prepared by him. On the day of the instal...

Description of Work
Haul away old HVAC, install new HVAC, improve ducting, install new return air vent

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/02/2018

Service Provider Response

Thank you so much for choosing Rowland Air and for taking the time to leave your feedback! We are so happy you were pleased with our service!
5.0

07/26/2017

The first person that responded made an attempt to repair the A/C but determined it could not be done. His diagnosis determined the A/C would need replacement.

Description of Work
AC Repair or replacement

Category appliance repair,heating & air conditioning/hvac,air duct cleaning,energy audit

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/26/2017

Service Provider Response

Thank you for taking the time to leave your feedback. We are pleased you were happy with our service.
4.0

07/08/2017

The quote came in higher than others and the guy who came was not very professional. I would not recommend them to friends and family.

Description of Work
They gave me a quote to install a new air conditioning unit.

Category heating & air conditioning/hvac

Cost $8,500

Service Provider Response

Thank you for sharing your feedback regarding our company. We take all of our reviews seriously and customer service is our number one priority. Our family owned and operated company has been in business for over 30 years and all of our technicians are highly trained professionals. We apologize that you were not happy with our service. We do not show we provided a estimate for the above referenced...
4.0

02/15/2017

It was just pretty typical. They always say that the person that did it before messed everything up. He did try to adjust things as much as he could and I just had to pay a basic fee. So, it was a good experience. The price is average for the industry. They were straight away here. The poor guy forgot something and he had to come back and get it.

Description of Work
They came out and checked my heating and air conditioning.

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/08/2017

Service Provider Response

Thank you for taking the time to leave your feedback. We are happy to hear you were pleased with our service and apologize for the inconvenience that our service technician had to return for a second time to get the tool he misplaced. We look forward to assisting you again in the future and please do not hesitate to contact us with any questions or concerns.
5.0

07/09/2016

Simple repair, and were at my house on a Saturday within an hour

Description of Work
Non working Air conditioner

Category heating & air conditioning/hvac

Cost $125

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/09/2016

Service Provider Response

Thank you for taking the time to leave your feedback regarding our company. Rowland Air strives for excellent customer service and quality installations and repairs. We are so pleased to hear you were happy with our service and we look forward to serving you again!
1.0

03/08/2016

I found this provider on Angie's list (I think, might have been Google) and called to schedule service on my swamp cooler. They scheduled the appt then called back and rescheduled to another time (Friday late afternoon) then on Friday evening they canceled the appt. after I had already left work early to come home and meet the tech. They didn't reschedule, just canceled and it was too late in the ...

Description of Work
NOTHING! I had to make up a date for date of service, but there was NO SERVICE.

Category heating & air conditioning/hvac

Work Completed On 08/10/2015

Service Provider Response

Thank you for sharing your feedback regarding our company. Customer service is our top priority and we would like to speak with you further regarding your experience. We keep records of all calls that come into our office on a daily basis. Unfortunately, we do not have a record of receiving a call, scheduling and/or cancelling an appointment for this property address. Can you please contact our of...
5.0

11/23/2015

They arrived on time, finished quickly and cleaned up after themselves. They are always polite.

Description of Work
Our annual HVAC maintenance.

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/02/2015

Service Provider Response

Thank you so much for taking the time to share your experience with Rowland Air with others! The growth we've experienced over the years is because of happy customers like you. We appreciate your trust, and we will continue to do our best to give you the very best in customer service!
2.0

09/08/2015

He checked coolant and said everything was ok and left. Did not fix the issue called him back he did another check and said needed to replace the coil. That still did not fix the issue. Ended up needing a new air conditioner from another service.

Description of Work
Came out to fix A/c not blowing cold air

Category heating & air conditioning/hvac

Services Performed? Yes

Work Completed On 09/08/2014

Service Provider Response

Thank you for taking the time to share your feedback regarding our company. Customer service is our top priority and we would like to speak with you regarding your experience. We have tried to contact you via the telephone number we have on file for you and have been unsuccessful. Can you please contact our office at (800) 500-9068 so we can discuss this matter further?

Services Offered

Heating & Cooling Installations, Duct Sealing, Duct Replacement & Repair, Duct Testing, & Home Energy Audit & Assessment.

Services Not Offered

Swamp cooler or evaporative cooler services, replacements, or repairs.

General Information
Free Estimates
Ask for Details
Payment Options
MasterCard, American Express, Discover, Check, Visa, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes