About us
Business highlights
26 years of trusted experience
Services we offer
Amenities
Free Estimates
YesSenior Discount
5%
Accepted payment methods
Photos of past projects
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
SUSAN H.
06/2007
carpet cleaners
 + -1 moreJune 1, 2007 I got to the office and moved furniture. They were suppose to be there 9:30am -10:30am. After numerous phone calls and rescheduling, the last call I was told they'll be there 5:45pm. Guess what? 6:15pm, I called and was told they forgot me! They rescheduled for Sunday 6/3/07 at 4:30pm, no other times avail. So he shows up late, the KICKER is the WARRANTY is only for spots. I didn't need to move my furniture, I really didn't need them, we spot clean often. I wasted all day Friday and now, spot cleaning only? So he spot cleans, with me trying to find as many spots but he also had filthy water, and that was leaving a trail. DO NOT USE THEM AT ALL!!!RIP OFF!!
Description of Work: To clean my carpets in my 2 room office. I had coupon for 2 rooms plus hallway for $55.00. After numerous phone calls because of lateness, they came to clean my carpet BUT they couldn't clean my carpet...(excuses)and said for $300 they would steam,deep clean, and add in a 2 year protection warranty so that if it gets stain, dirty they would come out and clean my carpet. I figured after moving all the furniture and out of waiting frustration I would go ahead and take the "$300 out the door" deal,$150/clean wasn't so bad that was 12/29/05. Now we get to why I'm writing a review. My scheduled warranty work was Friday, 6/1/07.See below.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$300
Contact information
1360 White Oaks Rd G, Campbell, CA 95008
www.premierproinc.comService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 6:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Window Cleaning,
Upholstery Cleaning
FAQ
Premier Carpet Care is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Premier Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Premier Carpet Care offers free project estimates.
Yes, Premier Carpet Care offers eco-friendly accreditations.
No, Premier Carpet Care does not offer a senior discount.
No, Premier Carpet Care does not offer emergency services.
No, Premier Carpet Care does not offer warranties.
Premier Carpet Care offers the following services: Carpet. Upholstery. Tile and grout cleaning.
Contact information
1360 White Oaks Rd G, Campbell, CA 95008
www.premierproinc.comService hours
Sunday:
ClosedMonday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 6:00 PM